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All properties in Kota Kinabalu, Malaysia
1 room, 2 adults

The Pacific Sutera Hotel, Kota Kinabalu

5-star5 stars
1 Sutera Harbour Boulevard, Sutera Harbour, Kota Kinabalu, Sabah, 88100, Malaysia

5-star beachfront hotel with golf course, near Sutera Harbour
  • Free WiFi and free parking
  • Collect nightsYou can collect® Rewards nights here
  • Price Guarantee
From 3,434 reviews

TripAdvisor Traveller Rating

Great location
Great pool
Great room
Decent vibe

The Pacific Sutera Hotel, Kota Kinabalu

from $138
  • Deluxe Golf View
  • Deluxe Sea View
  • Pacific Club Golf View
  • Pacific Junior Suite
  • Pacific Executive Suite
  • Club Sea View
  • Family Room

What’s around The Pacific Sutera Hotel, Kota Kinabalu

Top spots nearby

Recommended by this property

  • Sutera Harbour (2-minute walk)
  • Sabah State Mosque (11-minute walk)
  • Imago Shopping Mall (11-minute walk)
  • Filipino Market (20-minute walk)
  • Centre Point (20-minute walk)
  • Gaya Street Sunday Market (27-minute walk)
  • Jesselton Point Ferry Terminal (33-minute walk)
  • Lok Kawi Wildlife Park (8 mi / 12.9 km)

Getting around

  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 12 min drive
  • Tanjung Aru Station - 5 min drive
  • Free area shuttle

At a glance

Key facts

Hotel size

  • This hotel has 500 rooms
  • This hotel is arranged over 12 floors


  • Check-in time starts at 2 PM
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Babysitting/childcare *

  • Children's club *


  • No pets or service animals allowed


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Free self parking


  • Free area shuttle

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
Things to do
  • On private beach
  • Beach umbrellas
  • Number of outdoor pools - 3
  • Children's pool
  • Fitness facilities
  • Golf course on site
  • Indoor tennis courts - 3
  • Full-service spa
  • Spa treatment room(s)
  • Golf lessons on site
  • Golf driving range on site
  • Golfing on site
  • Scuba diving nearby
  • Snorkeling nearby
  • Marina on site
  • Beach towels
  • Swim-up bar
  • Outdoor tennis courts - 3
  • Pool sun loungers
  • Tennis on site
  • Pool umbrellas
  • Arcade/game room
  • Billiards or pool table
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Year Built - 1999
  • Elevator/lift
  • ATM/banking
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • Chinese
  • English
  • Malay

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features


Body Senses By Mandara has massage/treatment rooms. Services include facials and manicures and pedicures. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy.


Silk Garden - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves lunch and dinner.

Cafe Boleh - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open 24 hours.


On Site

  • Fitness facilities
  • Golf course on site
  • Indoor tennis courts -
  • Marina on site
  • Outdoor tennis courts -
  • Tennis on site
  • Golf lessons on site
  • Golf driving range on site
  • Golfing on site


  • Scuba diving nearby
  • Snorkeling nearby

The Pacific Sutera Hotel, Kota Kinabalu’s small print

Also known as

  • Hotel Pacific Sutera
  • Pacific Sutera
  • Pacific Sutera Hotel
  • Pacific Sutera Hotel Kota Kinabalu
  • Pacific Sutera Kota Kinabalu
  • Sutera Hotel
  • Sutera Pacific
  • Sutera Pacific Hotel

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Rollaway beds are available for MYR 165.0 per day

Buffet breakfast is offered for an extra charge of MYR 64.10 for adults and MYR 32.10 for children (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very Good 8.2 From 829 reviews

Poor 2.0
they did not tell me SST policy before going to the hotel. therfore, i paid more what i expected. moreover, when i checked out, one employee ( Sunardi) did not explained well the over charged price. he keep saying to me the price is agent problem. lastly, room keys keep not working. i did several time reset our room keys. i do not recomend this hotel for other people.
Kwansu, usFamily trip
Very Good 8.0
Great rest after climbing Mount Kinabalu
Plesant stay after our visit to Mount Kinabalu. Good service and helpful staff at all times. A bit pricy maybe but you have everything at your disposal from activities and resturants to cinema. A great place for chilling after the mountain climb. There is also a shuttle to the city which is really cheap 3.20 RT per adult.
Petter, us1 night romance trip
Very Good 8.0
Great location. Great service. Outdated Rooms.
Location was great, people and service was great. Rooms outdated, but they are going to redo them. Food at the Beach Club sucks real bad. Stick to the drink there. Other restaurants food was just decent. If you go there, talk to SABRI. He's your guy and will hook you up.
Joshua, inFamily trip
Very Good 8.0
Just the check in part might be long because they hv a lot of tourist and group. I arrived at 1am on a Tuesday morning and there’s only 2 counter open , but still many people check in , and still arriving. If the volume is high they should open more check in counters and ensure sufficient staff availability even late at night
my2 night business trip
Very Good 8.0
Leisure vacation
Should book a good view room. Not much restaurant to choose. The atmosphere and local are excellent. Beautiful sunset at beach side. Massage is money worthy
KIN MUI, gb3 night family trip

The Pacific Sutera Hotel, Kota Kinabalu

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