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1 room, 2 adults

The Prince Akatoki London, London

5-star5 stars
Great for familiesThis property has good facilities for families.
50 Great Cumberland Place, Marble Arch, London, England, W1H 7FD, United Kingdom

Luxury hotel with restaurant, near Oxford Street
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 2 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Location
Great location
Service
Fantastic service
Room
Great room
Food
Delicious food

The Prince Akatoki London, London

from $241
  • Superior Double Room
  • Deluxe Room
  • Executive Room
  • Studio Suite
  • Executive Junior Suite
  • Suite, 1 Bedroom

What’s around The Prince Akatoki London, London

Landmarks

  • In London City Centre
  • Oxford Street - 3 min walk
  • Marble Arch - 4 min walk
  • Park Lane - 4 min walk
  • Baker Street - 4 min walk
  • Hyde Park - 6 min walk
  • Madame Tussaud's Wax Museum - 14 min walk
  • Royal Academy of Music - 16 min walk

Getting around

  • London (LCY-London City) - 24 min drive
  • London (LGW-Gatwick) - 50 min drive
  • London Marylebone Station - 10 min walk
  • London Paddington Station - 17 min walk
  • London Euston Station - 4 min drive
  • Marble Arch Underground Station - 4 min walk
  • Marylebone Underground Station - 10 min walk
  • Edgware Road Underground Station - 10 min walk

At a glance

Key facts

Hotel size

  • This hotel has 82 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time starts at 3:00 PM
  • Check-out time is noon
  • Express check-out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • English breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • 24-hour fitness facilities
Working away
  • Business center
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Fireplace in lobby
Accessibility
  • In-room accessibility
Languages Spoken
  • Bulgarian
  • Chinese
  • Dutch
  • English
  • French
  • German
  • Hebrew
  • Hindi
  • Hungarian
  • Italian
  • Japanese
  • Lithuanian
  • Polish
  • Portuguese
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Hypo-allergenic bedding available
  • Turndown service
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

TOKii - This restaurant serves breakfast, lunch, and dinner.

The Malt Lounge and Bar - Onsite bar. Open daily.

Awards and affiliations

  • The property is a member of the Small Luxury Hotels of the World.

The Prince Akatoki London, London’s small print

Also known as

  • Arch Hotel
  • The Arch London
  • The Prince Akatoki London Hotel
  • The Prince Akatoki London London
  • The Prince Akatoki London Hotel London
  • Arch Hotel London
  • Arch London
  • London Arch
  • The Arch London England
  • The Arch London Hotel London
  • Arch London Hotel
  • The Arch London England

Policies

Additional policies and fees may apply when booking more than 6 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Third party payments are not accepted. For more details, please contact the office using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Valet parking costs GBP 48.00 per night

Rollaway beds are available for GBP 65.0 per day

English breakfast is offered for an extra charge of GBP 28 per person (approximately)

Cribs/Infant beds are available for GBP 15.0 per night

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Exceptional 9.6 From 311 reviews

Poor 2.0
Fake reviews and false advertising, stay away
Beware this hotel is under construction and being rebranded as the Prince Akatoki. This hotel is falsely rated as a 5 star luxury hotel. Construction began in June and will not be complete until mid September. There was no mention of this construction on any website at the time of my booking in June. There are signs everywhere apologizing for the construction and promising a lovely hotel once the renovation is completed. The signs are pretty insulting to anyone who is staying in the hotel in its current lackluster condition. Check in was chaotic and took over 20 minutes due to a large group that took over the entire lobby. We were taken to a room that smelled strongly of paint fumes, upon further inspection the entire floor was covered in plastic and was still being painted. After complaining to management of the fumes we were moved to an "upgraded" room. The room had not been renovated, had dirty carpets, and stained sheets. We did not like this room but were told that it was the only room that they could give us that would not smell like paint. In a laughable attempt to make us happy with the room, management gave us 2 drink vouchers. This hotel does not have a restaurant on premises as it is being renovated. Breakfast and drinks are being served in a small room in the basement. The staff is friendly and trying to make the best of a bad situation. That being said this hotel truly ruined the last leg of our London trip. Do yourself a favor and stay away.
Natalie, us3 night romance trip
Exceptional 10.0
Loved every minute of it!
Hands down one of the best hotels I’ve ever stayed at! Front desk was lovely and went out of their way to accommodate our special requests! The room was very clean with all conveniences. The shower....amazing!!!! The bed......heavenly! Will stay again and again! I’m hooked!
Beverly, us2 night trip with friends
Exceptional 10.0
Best service ever experienced
Literally one of the nicest places we have stayed in the world. Mostly due to service level of staff beyond imagination. Fabian was the most amazing hotel concierge I have ever know. Cool hotel and location as well. A special place. Unique experience.
us10 night romance trip
Good 6.0
A bit disappointed with the construction
Had a better experience on previous visit. The staff is professional the location is great and room above average. My comment is that the hotel had construction which was never disclosed and we thought we were in the wrong hotel with areas of the hotel blocked off and closed and it sort of set my wife off about staying there. The main entrance was not available and you felt like you were walking in and out the back door when arriving and departing. In fairness to the hotel we did not say anything for a couple days mostly because we arrived late and the reception area was always busy with arriving and departing guests. So I did not wish to embarrass staff . They were nice about the complaint and said our breakfast would be paid the last day. So a bit disappointed- think they should have let us known in advance about construction .. at the minimum.
Paul, usRomance trip
Exceptional 10.0
Great Place to Visit London
First time staying in London, and the Arch Hotel was perfect, as it is in a great location close to Hyde park. We were able to walk to restaurants, caught the Hop On-Hop Off bus two blocks away, and took the underground anywhere farther. Room and service were excellent. The only downside was that the bar and restaurant were moved due to remodeling, and the temporary location was not great. I would like to return to see how the remodel turns out.
Robert, usRomance trip

The Prince Akatoki London, London

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