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Novotel Ha Long Bay, Halong

4 stars
160 Ha Long Road, Bai Chay WardHalongQuang Ninh36000Vietnam, 800-491-6126
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Excellent4.0 / 5
Bar and Beverages
Bar is awesome
Pool
Great pool
Breakfast
Tasty breakfast
WiFi
WiFi system needs upgrading
88See all 88 Hotels.com reviews
From 719 reviewsTripAdvisor Traveller Rating

Novotel Ha Long Bay, Halong

Hotel Info: 866-539-8117

from $55
  • Superior Room, 1 King Bed
  • Superior Room, 2 Single Beds
  • Standard Room, 2 Single Beds
  • Executive Room, 1 King Bed
  • Standard Room, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 225 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 2 children (15 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Also known as

  • Ha Long Bay Novotel
  • Novotel Ha Long Bay
  • Novotel Hotel Ha Long Bay
  • Novotel Ha Long Bay Hotel Halong Bay
  • Novotel Halong Bay

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Rollaway beds are available for VND 745000.00 per night

Buffet breakfast is offered for an extra charge of VND 373000 for adults and VND 186190.00 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of VND 2730000 per vehicle (one way)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Playground on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Pool umbrellas
Working away
  • Business center
  • Number of meeting rooms - 5
  • Meeting rooms
  • Conference space size (feet) - 4090
  • Conference space size (meters) - 380
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2008
  • Elevator/lift
  • Designated smoking areas
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

In Balance Spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

Dining

Square restaurant - This poolside restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Lobby Lounge Bar - This poolside bar serves breakfast, lunch, and dinner. Open daily.

Poolside bar - Overlooking the ocean, this bar serves breakfast, lunch, and dinner. Open daily.

Novotel Ha Long Bay, Halong’s small print

Also known as

  • Ha Long Bay Novotel
  • Novotel Ha Long Bay
  • Novotel Hotel Ha Long Bay
  • Novotel Ha Long Bay Hotel Halong Bay
  • Novotel Halong Bay

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Rollaway beds are available for VND 745000.00 per night

Buffet breakfast is offered for an extra charge of VND 373000 for adults and VND 186190.00 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of VND 2730000 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.0 /5 from 88 reviews

Novotel Ha Long Bay, Halong
Fair2.0 / 5
worse than 3 star service
the view were obstructed by construction and the service was subpar. The breakfast was mediocre.
3 night trip
Novotel Ha Long Bay, Halong
Excellent4.0 / 5
Great room and service. Food and WiFi need help.
Had the Executive room - was fantastic. Bed was so comfortable and the room and bathroom was gorgeous. WiFi was horrible and the food was mediocre at best but I would still highly recommend for the price. View would have been fabulous if not for the major construction.
2 night family trip
Novotel Ha Long Bay, Halong
Outstanding5.0 / 5
Overnight to cruiser, halong
Nice hotel. Top staff that can get results. The got some emergency laundry handled.nand made sure we were at the cruise ontime. The laundry is as bit pricey
1 night family trip
Novotel Ha Long Bay, Halong
Excellent4.0 / 5
Not Bad
Overall good. Pricey for the accommodation. Service is almost non existent except for the front desk staff
1 night romance trip
Novotel Ha Long Bay, Halong
Outstanding5.0 / 5
Great hotel option in lieu of an overnight cruise
I'm not a fan of sleeping on cruise ships, so we decided to book a hotel instead of a junk ship trip. The Novotel is one of the best hotel options in Halong Bay (with a beautiful view of the bay, too). The hotel staff was welcoming and went above and beyond to make our stay enjoyable. When we checked in later than we anticipated at 10pm, we thought it would be too late to book a day-cruise for the next day, but the ladies at the front desk were very helpful and made arrangements for us. The breakfast buffet and dinner at the restaurant were great with a range of options for Western and Eastern travelers. The room was very nice, modern, and clean, although the mattress was harder than I would have liked. Nevertheless, we had a great stay.
2 night romance trip

See all reviews

Novotel Ha Long Bay, Halong

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