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Novotel Ha Long Bay, Halong

4-star4 stars
160 Ha Long Road, Bai Chay WardHalongQuang Ninh36000Vietnam

4-star hotel in Bai Chay with 2 bars/lounges, spa
  • Free WiFi and free parking
Very Good8.4
Fantastic service
Great location
Bar and Beverages
Bar is awesome
Reasonable beach
87See all 87 reviews
From 903 reviewsTripAdvisor Traveller Rating

Novotel Ha Long Bay, Halong

from $49
  • Executive Room
  • Superior Room
  • x-Superior 2 Single Beds
  • Standard Room
  • x-Standard 2 Single Beds
  • Superior Room
  • Standard Room

At a glance

Key facts

Hotel size

  • This hotel has 225 rooms
  • This hotel is arranged over 11 floors


  • Check-in time starts at 2 PM
  • Check-out time is noon
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Up to 2 children (15 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *


  • No pets or service animals allowed


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Airport shuttle (available 24 hours) *


  • Free self parking
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Helicopter/airplane tours on site
  • Playground on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Pool umbrellas
Working away
  • Meeting rooms 6
  • Conference space size (feet) - 4090
  • Conference space size (meters) - 380
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Year Built 2008
  • Elevator/lift
  • ATM/banking
  • Designated smoking areas
  • Garden
  • Terrace
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


In Balance Spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.


Square restaurant - This poolside restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Lobby Lounge Bar - This poolside bar specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.

Poolside bar - This poolside bar serves brunch, lunch, and dinner. Open daily.

Novotel Ha Long Bay, Halong’s small print

Also known as

  • Ha Long Bay Novotel
  • Novotel Ha Long Bay
  • Novotel Hotel Ha Long Bay
  • Novotel Ha Long Bay Hotel Halong Bay
  • Novotel Halong Bay


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Rollaway beds are available for VND 745000.00 per night

Buffet breakfast is offered for an extra charge of VND 373000 for adults and VND 186190.00 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of VND 2730000 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Novotel Ha Long Bay, Halong


  • In Bai Chay
  • Sun World Ha Long Park - 8 min walk
  • Cho Bai Chay - 19 min walk
  • Ha Long Night Market - 41 min walk
  • Long Tien Pagoda - 4.8 mi / 7.7 km
  • Halong Bay Marina - 4.9 mi / 7.9 km
  • Nha Tho Hon Gai Temple - 5.1 mi / 8.2 km
  • Dolphin Club - 7.1 mi / 11.5 km

Getting around

  • Haiphong (HPH-Cat Bi) - 105 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 177 min drive
  • Free self parking
  • Airport shuttle (surcharge)

Recent reviews

Very Good 8.4 From 87 reviews

Novotel Ha Long Bay, Halong
The beds are too small and the room had a tub, but no shower. The breakfast wasn't out of the ordinary. The rooms had a slight odour.
Quang, us2 night family trip
Novotel Ha Long Bay, Halong
Very Good8.0
Comfortable and convenient
I stayed here with my family for a trip to Halong Bay for one night. It is right in front of a bew amusement park and the construction sites(I think they were building more hotels or amusement parks) We had a great view from the room, we could see the ocean and islands. We had some Korean soup and a burger at the bar, the soup was great but the burger was okay. The room was very clean and had a great view. The only con was the water is everywhere after getting out of the shower, so we had to use a lot of towel to dry up. Also, water leaked from a handle in the shower. And my parents told me that the refrigerator in their room was not cold enough to keep drinks cool. They called the front desk, but they could not fix it and said no problem. Other than that, it was great and very comfortable.
Thomas, us1 night family trip
Novotel Ha Long Bay, Halong
I love the service and staff
The staff was amazing! From the time i entered the facility until i left. Room service, porter, receptionist and the staff in the dining area were exceptional. Its experiences like these that make me want to go back for more. I do wish that the TV was a bit larger, trying to watch my favorite show from the bed made it a bit smaller than i would have wanted.
A Traveler, us2 night romance trip
Novotel Ha Long Bay, Halong
Good Value
Nice and clean hotel for Ha Long Bay. It's walking distance to all the restaurants in the area. Our room was clean and comfortable.
A Traveler, us2 night trip with friends
Novotel Ha Long Bay, Halong
worse than 3 star service
the view were obstructed by construction and the service was subpar. The breakfast was mediocre.
Mark, us3 night trip

See all reviews

Novotel Ha Long Bay, Halong

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