Relais Firenze Stibbert, Florence

It was a good place to stay. initially upon arrival we had been told that there was problem with our room and that we could either agree to stay in a different, smaller, room then we booked or they would help us find another hotel in the area. Since space didn't bother us we chose to stay and they were nice enough to give us 2 bottle of wine and waive the city tax fee for us due to the room mess up. Other than that we enjoyed our stay very much, it was nice to have a kitchen and living room in addition to the room we would be sleeping in.

This is a difficult review. The staff person was helpful and friendly, but there are odd quirks. There is no one at the hotel after 3:30 PM so read their instructions carefully so they will be there to meet you. Otherwise, you'll be searching for help from strangers to call the listed check in number as we did at 6 PM. Although listed as a B&B, the hotels.com rate didn't include breakfast, and they charge some kind of city tax on top of the prepaid amount. They let us leave our bags until the afternoon of our departure, but wouldn't let us use any of their bathrooms prior to leaving for the train station. This hotel seemed to have a kind of youth hostel aura. They referred us to a restaurant on the corner that was great and gave us a 10% discount since we were staying at this hotel. The location isn't particularly convenient to anything except for the excellent local restaurant. Again, an OK place to stay but the fact that they have unusual restrictions would have me book elsewhere next time.

Angelo was awesome

This room was ok. Just be aware that there is no a/c in this room and if you open the windows the Mosquitos will eat you alive. Yes Mosquitos. Worse than northern Ontario in June. Place had a nice modern bathroom but it was shared with 2 other rooms. The only plus was that there is lots of space in the apartment. Breakfast was well stocked and the manager was helpful.