Hotel Puerta Del Sol

Photo gallery for Hotel Puerta Del Sol

Primary image
Outdoor pool
Outdoor pool
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished

Overview of Hotel Puerta Del Sol

Hotel Puerta Del Sol

3.5-star property
Valle Nevado ski hotel with ski storage and ski passes

9.4/10 Exceptional

3 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
Map
Camino Farellones sin numero, Lo Barnechea, Region Metropolitana, 7690000
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Free children's club
  • Free babysitting
  • Ski storage
  • Ski passes
  • Fitness centre
  • Room service
  • Spa services
  • Terrace
  • 24-hour front desk
For families
  • Babysitting (free)
  • Playground on site
  • Children's club (free)
  • Private bathroom
  • Premium TV channels
  • Terrace

Choose dates to view prices

About this area

Getting around

  • Santiago (SCL-Arturo Merino Benitez) - 71 min drive

Restaurants

  • La Lenera - 3 min walk
  • El montañés - 16 min drive
  • Restaurant Clodet - 16 min drive
  • Snack Shop - 20 min drive
  • Juan Valdez Café - 20 min drive

About this property

Hotel Puerta Del Sol

3.5-star family-friendly hotel
At Hotel Puerta Del Sol, you can look forward to free continental breakfast, a terrace and a playground. With amenities such as ski passes and ski storage, this hotel is a great place to hit the slopes. Enjoy a meal at the two on-site restaurants. Aerobics classes are offered at the gym; other things to do include snowboarding. Free in-room WiFi is available to all guests, along with a bar and free babysitting.
You'll also find perks such as:
  • An outdoor pool
  • Free self-parking
  • A lift, a 24-hour front desk and smoke-free property
  • A porter/bellboy, luggage storage and concierge services
Room features
All 122 individually furnished rooms offer amenities, such as complimentary wireless Internet access, safes and minibars.
More conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch LCD TVs with premium channels
  • Heating, daily housekeeping and desks

Languages

English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning

Check-in

Contactless social distancing
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 122 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)
  • Free babysitting
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, covered on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Free children's club
  • Playground
  • Free babysitting

What to do

  • Fitness classes

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Porter/bellhop
  • Ski storage

Facilities

  • 1 building/tower
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Spa services

Accessibility

  • Lift

Languages

  • English
  • Portuguese
  • Spanish

Ski

  • Ski passes
  • Snowboarding
  • Ski storage
  • Skiing lessons nearby
  • Skiing nearby
  • Ski hire shops

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium satellite channels
  • Films for purchase

Home comfort

  • Heating
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The national sales tax (19%) may be charged upon checkout to residents of Chile regardless of length of stay and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travellers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport, along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Renovations and closures

This property is closed from 6 May 2022 to 5 May 2024 (dates subject to change).
The property is closed between 26 September and 1 June.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available.

Policies

Only registered guests are allowed in the guestrooms.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Puerta Del Sol Valle Nevado
Puerta Del Sol Valle Nevado
Hotel Puerta Sol Lo Barnechea
Puerta Sol Lo Barnechea
Hotel Puerta Del Sol Hotel
Hotel Puerta Del Sol Lo Barnechea
Hotel Puerta Del Sol Hotel Lo Barnechea

Frequently asked questions

Is Hotel Puerta Del Sol currently open?
This property is closed from 6 May 2022 to 5 May 2024 (dates subject to change).
What are the cleanliness and hygiene measures currently in place at Hotel Puerta Del Sol?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Puerta Del Sol?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Puerta Del Sol?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Puerta Del Sol?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Puerta Del Sol?
You can check in from 4:00 PM - anytime. Check-out time is 10 AM. Contactless social distancing is available.
What is there to do at Hotel Puerta Del Sol and nearby?
Have fun with on-site winter activities such as snowboarding. Additional recreation on-site includes aerobics . Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness centre and spa services.
Are there restaurants at or near Hotel Puerta Del Sol?
Yes, there are 2 on-site restaurants. Nearby restaurants include El montañés (9.7 mi) and Restaurant Clodet (9.8 mi).
What's the area around Hotel Puerta Del Sol like?
Hotel Puerta Del Sol is located a short 1-minute walk from Valle Nevado Ski Resort.

Overall score and ratings

9.4

Exceptional

8.0/10

Cleanliness

8.0/10

Staff & service

9.0/10

Property conditions & facilities

10.0/10

Eco-friendliness

10/10 Exceptional

Boa estadia
Conjunto incrível, dentro das pistas de ski e com boas opções de restaurantes. Lamentável que check-in e check-out sejam ruins e estressante.
Gustavo, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Maravilhoso
O local é maravilhoso, a cordilheira é deslumbrante. O hotel tem uma estrutura impecável, não há o que reclamar. Os pontos altos são, a localização com acesso direto às pistas de esqui, os restaurantes são ótimos, inclusive melhores que várias indicações em Santiago, funcionários muito prestativos e educados.
Ivan, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Equipe sem preparo para nevascas
As instalações do hotel são muito boas, no entanto, não estão preparados para nevascas que podem ocorrer em localidades de neve. Nossa estadia precisou ser estendida por uma noite por fechamento da estrada e como os pacotes de estadia se iniciam e terminam no mesmo dia, foi possível perceber que a equipe do hotel não está preparada para solucionar este tipo de problema. A muito custo, os hospedes conseguiram negociar um valor de 50% da tarifa para esse dia extra. O complexo deveria estar mais preparado para a limpeza das ruas e estradas para evitar esses transtornos.
Verified Hotels.com guest review