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Grande Albergo Alfeo

4-star hotel in Santa Lucia with restaurant and bar/lounge

  • Free WiFi
From
$97

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  • Triple Room - Bathroom
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Via Nino Bixio 5, Syracuse, 96100, SR, Italy
8.4.Very Good.
  • The room was quite old looking, and there was no hot water. Food at the restaurant was…

    Oct 27, 2020

  • Good location in a otherwise easy city to handle. Friendly, otherwise efficient front…

    Sep 1, 2020

See all 148 reviews

Official standards

This property advises that it adheres to Safe Hospitality National Protocol (Italy) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Safe
Dining options

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Free parking
    • Free WiFi
    • Pet-friendly
    • Airport transfer
    • Air Conditioning

    Property highlights

    Main amenities

    • 39 guestrooms
    • Daily housekeeping
    • Near the beach
    • Restaurant and bar/lounge
    • Breakfast available
    • Business center

    For families

    • Cribs/infant beds (surcharge)
    • Private bathroom
    • Television
    • Free toiletries
    • Garden
    • Daily housekeeping

    What’s around

    • In Santa Lucia
    • Santa Lucia Bridge - 4 min walk
    • Syracuse Forum Ruins - 5 min walk
    • Temple of Apollo - 7 min walk
    • Ginnasio Romano - 8 min walk
    • Porto Piccolo - 8 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Double Room Single Use
    • Standard Room
    • Junior Suite
    • Executive Double or Twin Room
    • Triple Room

    What’s around

    Landmarks

    • In Santa Lucia
    • Santa Lucia Bridge - 4 min walk
    • Syracuse Forum Ruins - 5 min walk
    • Temple of Apollo - 7 min walk
    • Ginnasio Romano - 8 min walk
    • Porto Piccolo - 8 min walk
    • Antico Mercato - 8 min walk
    • Porta Marina - 9 min walk
    • Lungomare di Ortigia - 9 min walk
    • Fountain of Diana - 10 min walk
    • Piazza Archimede - 10 min walk

    Getting around

    • Fontanarossa Airport (CTA) - 46 min drive
    • Syracuse Station - 9 min walk
    • Targia Station - 9 min drive
    • Priolo Melilli Station - 18 min drive
    • Airport shuttle (surcharge)
    • Area shuttle (surcharge)
    map
    See on map
    Via Nino Bixio 5, Syracuse, 96100, SR, Italy

    At a glance

    Hotel size

    • This hotel has 39 rooms
    • This hotel is arranged over 3 floors

    Arriving/leaving

    • Check-in time 2 PM-midnight
    • Check-out time is 11 AM
    • Express check-in/out

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

    Pets

    • Pets stay free

    Internet

    • Free WiFi and wired Internet access in public areas
    • Free WiFi and wired Internet access in rooms

    Transfers

    • Airport shuttle*

    Parking

    • Free offsite parking nearby
    *See fees and policies for additional details or extra charges

    In the hotel

    Food and drink

    • Cooked-to-order breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Coffee shop/café
    • Room service (during limited hours)
    • Coffee/tea in a common area

    Things to do

    • Snorkeling nearby

    Working away

    • Business center
    • One meeting room
    • Computer station

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Luggage storage
    • Wedding services
    • Multilingual staff
    • Porter/bellhop

    Facilities

    • Number of buildings/towers - 1
    • Year Built - 1900
    • Elevator
    • Safe-deposit box at front desk
    • Designated smoking areas
    • Garden
    • Television in common areas

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Wheelchair-accessible path of travel

    Languages Spoken

    • English
    • French
    • Italian

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Minibar

    Sleep well

    • Down comforter
    • Blackout drapes/curtains
    • Soundproofed rooms
    • Turndown service
    • Memory foam mattress

    Things to enjoy

    • Individually decorated

    Freshen up

    • Private bathroom
    • Shower only
    • Bidet
    • Free toiletries
    • Hair dryer

    Be entertained

    • 32-inch LCD TV
    • Digital TV channels

    Stay connected

    • Desk
    • Free WiFi

    More

    • Daily housekeeping
    • In-room safe

    Fees & policies

    Mandatory feesPay at property

    You'll be asked to pay the following charges at check-in or check-out:

    • A tax is imposed by the city and will be collected at the property. The tax is reduced by 50 percent for stays in January, February, and November. Guests exempt from the tax include residents of Siracusa City, children under 12 years of age, and disabled persons. Please note that other exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • A tax is imposed by the city: From 1 January - 29 February, EUR 1.00 per person, per night, up to 4 nights
    • A tax is imposed by the city: From 1 March - 31 October, EUR 2.00 per person, per night, up to 4 nights
    • A tax is imposed by the city: From 1 November - 30 November, EUR 1.00 per person, per night, up to 4 nights
    • A tax is imposed by the city: From 1 December - 31 December, EUR 2.00 per person, per night, up to 4 nights

    The charges below are included in the total price displayed:

    • New Year's Eve gala dinner fee for stays on 31 December

    Optional extras

    • Cooked-to-order breakfast is offered for an extra charge of EUR 8 for adults and EUR 8 for children (approximately)
    • Airport shuttle service is offered for an extra charge
    • Area shuttle service is offered for an extra charge

    Children and extra bedsPay at property

    • Cribs/infant beds are available for EUR 15.0 per night
    • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

    Hygiene and cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Individually-wrapped food options are available for breakfast.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).

    Policies

    Only registered guests are allowed in the guestrooms.

    Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

    This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and debit cards. Cash is not accepted.

    Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

    Also known as

    • Grande Albergo Alfeo
    • Grande Albergo Alfeo Hotel
    • Grande Albergo Alfeo Syracuse
    • Grande Albergo Alfeo Hotel Syracuse
    • Grande Albergo Alfeo Hotel
    • Grande Albergo Alfeo Hotel Syracuse
    • Grande Albergo Alfeo Syracuse
    • Grande Albergo Alfeo Sicily/Syracuse, Italy

    *See fees and policies for additional details or extra charges

    FAQs

    • Yes, Grande Albergo Alfeo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • No, unfortunately, but there's free parking nearby.
    • Yes, pets are welcome.
    • You can check in from 2 PM - midnight. Check-out time is 11 AM. Express check-in and check-out are available.
    • Yes, there's an onsite restaurant that offers regional cuisine and garden views. The dining venue will be unavailable from July 1 2021 to January 1 2022 (dates subject to change). Nearby restaurants include La Spigola (3-min walk), Il Tiranno (3-min walk), and Anima Sicula (3-min walk).
    • Yes, an airport shuttle is available.
    • Have fun during the warmer months with activities nearby such as snorkeling. Grande Albergo Alfeo also has a garden.
    8.4.Very Good.
    • 4.0.Fair

      iuldn’t recommend.

      No hot water the first night. Very noisy! Construction going on constantly, like a jack hammer being used. Very annoying. Nice staff, though.

      2 night family trip, Jan 5, 2020

      Verified Hotels.com guest review

    • 8.0.Very Good

      Good location for seeing Syracuse tourist sites.

      The hotel is in a good location for seeing the sites of Syracuse and Ortygia. The room was spacious. The breakfast offered many choices.

      3 night trip, Dec 19, 2019

      Verified Hotels.com guest review

    • 2.0.Poor

      A Serious Malfunction

      Arrived to hotel, apparently the elevator, phone and wifi was not working due to lightning from a storm earlier in the morning. Hotel still had electricity otherwise. When we got to our room we noticed that the AC was not working. After telling the staff they said they would look at it and fix it while we were out. After coming back from our outing, the AC was still not fixed and it didn't seem like anyone had shown up to look at it. After calling the front desk the staff insisted that there was nothing wrong with the AC unit. It wasn't until 11pm that they finally sent a staff member to look at the AC unit. We were then told that the AC unit had a serious malfunction and that it was definitely broken. He said that certain AC units were not working, others were. What's upsetting is that this was probably knowledge to the entire staff however, they passed it off to us as if nothing was wrong nor did anyone issue an apology. We were able to switch rooms the next day. However, the elevator and wifi was still not working.

      Gina, 2 night trip with friends, Sep 3, 2019

      Verified Hotels.com guest review

    • 8.0.Very Good

      Sicilian holiday

      Very nice hotel, large room, convenient location near Ortigia. Good breakfast, excellent pastries. Enjoyed the restaurants and gelaterias in the area. Air conditioning was not to US standards but we were comfortable enough. Hotel staff was excellent!

      3 night family trip, Aug 28, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Grand hotel, small price

      This really was a grand hotel for a small price - huge rooms, high ceilings, great AC, great breakfast - and a 5 min walk to Ortigia (which was magical). Street Parking was easy - and free. We had a walk-in shower which helped on the hot Sicilian summer day - as did the complementary granita. We wouldn’t hesitate to stay here again

      michael, 1 night romance trip, Jul 13, 2019

      Verified Hotels.com guest review

    • 8.0.Very Good

      Great location but a bit out dated and tired. Needs to be refurbished

      2 night trip, Jan 3, 2019

      Verified Expedia guest review

    • 8.0.Very Good

      Good charming hotel

      Good stay. Close to center of activities and Main Street. Hotel restaurant is not suggested. Friendly staff. Public parking one block away and cheap. Great restaurant within walking distance. Would recommend staying here.

      2 night romance trip, Sep 21, 2018

      Verified Hotels.com guest review

    • 6.0.Good

      2nd stay, same unhelpful staff

      started the stay with an argument at reception as our bed allocation was wrong (1 king instead of 2 beds for friends). Instead of seeking a solution silently the receptionist just said, we dont have 2 beds available. This wasn't the case as i stood my ground and miraculously a bedroom appeared. Hotels.com are partially to blame as all 4 hotels on my visit didnt have the correct information. Despite this, some training in the art of customer service wouldnt go a miss with this receptionist.

      Eoin, 1 night trip with friends, Oct 23, 2020

      Verified Hotels.com guest review

    • 8.0.Very Good

      pleasant stay

      Really nice hotel in a good location, comfortable bed, nice room, and shower. Reception could do with some customer service training however

      Eoin, 1 night trip, Jul 13, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Really good location see all of Siracuse.

      mrs k l arney, 1 night family trip, Oct 31, 2019

      Verified Hotels.com guest review

    See all 148 reviews