Pantheon Royal Suite, Rome

Great location!

We enjoyed staying at the Pantheon Royal Suite hotel overlooking the Pantheon. It was exactly what we wanted and the visit was mostly positive with one exception. First, it’s important to give credit to the staff for accommodating our request to move mid-stay to a slightly larger room enabling my daughter to stay with us for two nights. We were very grateful for that. The only problem occurred the night before we were expected to check out. I received a call that morning asking that we settle up all charges before 7pm. I said I would do that and actually tried to take care of that mid-day but the person who could help me wasn’t there. So off we went to tour Rome. At 7pm, I received an angry call from the front desk because the desk was closing for the evening and I had forgotten to get back to the hotel before 7 to take care of this. I was immediately apologetic and said I would jump in a taxi and get there within 10 minutes. She said that she wanted to leave and wouldn’t wait and proceeded to reprimand me for not doing what I said I would do. Also, I could not check out the next morning because we would be leaving for the airport before the front desk opened. So this was a problem and I felt like I was not given any options until finally she said I could write an email authorizing payment using the credit card they had on file. This seemed like such a simple thing to do and I gladly obliged. Why not say this in the first place? I didn't appreciate the way this was handled.

Everything started out great. The hotel is nice the location is amazing. The room was clean, the bathroom was nice and big. I left my watch and bracelet in the thief, only to come back with it not there. I immediately contacted the front desk and their response was they did a Thorough look through the room they question the staff and found nothing for me to double check my bags. Wow my watch and bracelet we’re not that costly, it’s the principle that if you leave something locked up you would think it would be safe. I will not be staying there ever again. Be careful with your belongings.

Now I stay at a lot of places around the world but this hot spot is a rare find. I must say I booked the room with the Pantheon view and it was incredible. Not the most room but what a bang for the buck. Location location location!!! Super friendly staff. Wicked good comfort. Free mini bar every day. Etc etc etc !! #illbeback

This is the best hotel I have ever stayed at. Great location, comfy bed , nice soaps. We upgraded to a room with a view, worth it! Our room even had a hot tub under the bed!