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Grand Hyatt Shenzhen, Shenzhen

5 stars
1881 Baoan Nan RoadLuohu District, ShenzhenGuangdong518000China, 866-539-8122
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Outstanding4.6 / 5
Vibe
Awesome vibe
Food
Delicious food
Breakfast
Tasty breakfast
Service
Fantastic service
69See all 69 Hotels.com reviews
From 625 reviewsTripAdvisor Traveller Rating

Grand Hyatt Shenzhen, Shenzhen

Hotel Info: 866-539-8122

from $135
  • Premier Suite, 1 King Bed
  • Executive Suite, 1 King Bed
  • Guest Room One KIng
  • Deluxe Room, 1 King Bed
  • Club Room, 2 Single Beds
  • Apartment, 2 Bedrooms
  • Deluxe, Two Double Beds
  • Apartment, 1 Bedroom
  • Guest Room Two Double
  • Club, Two Double Beds
  • Club Room, 1 King Bed
  • Regency Club Two Double
  • View King
  • Club Room, 1 King Bed
  • View Double
  • Deluxe, Two Double Beds, Ocean View
  • View Double
  • Grand Room, 2 Single Beds
  • Deluxe Double Room, 2 Double Beds, Ocean View
  • Grand Room, 1 King Bed
  • Grand Suite, 1 King Bed
  • Guestroom One King
  • Deluxe Double Room, 2 Double Beds
  • Guestroom Two Double
  • Club View Double
  • Regency Club Two Double
  • Room, 1 King Bed, View

At a glance

Key facts

Hotel size

  • This hotel has 471 rooms
  • This hotel is arranged over 38 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 15

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Also known as

  • Grand Hyatt Shenzhen
  • Grand Hyatt Shenzhen Hotel
  • Shenzhen Grand Hyatt
  • Grand Hyatt Shenzhen Hotel Shenzhen

Policies

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of CNY 550 per vehicle (one way)

In the hotel

Food and drink
  • 8 restaurants
  • 24-hour room service
Things to do
  • Outdoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Yoga classes/instruction on site
Working away
  • Business center
  • Number of meeting rooms - 19
  • Conference space
  • Conference space size (feet) - 29805
  • Conference space size (meters) - 2769
  • One meeting room
Services
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 2009
  • Safe-deposit box at front desk
  • Designated smoking areas
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Hair dryer
Be entertained
  • 40-inch LED TV
  • Cable TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Shui Xiang Spa has 13 treatment rooms. Services include massages, facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Dining

China Lodge - This restaurant serves lunch and dinner.

Belle-Vue - This restaurant serves lunch and dinner.

The Show Kitchen - This restaurant serves breakfast, lunch, and dinner.

Sugar Box - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

La Terrazza - This restaurant serves brunch, lunch, and dinner.

Grand Hyatt Shenzhen, Shenzhen’s small print

Also known as

  • Grand Hyatt Shenzhen
  • Grand Hyatt Shenzhen Hotel
  • Shenzhen Grand Hyatt
  • Grand Hyatt Shenzhen Hotel Shenzhen

Policies

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of CNY 550 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.6 /5 from 69 reviews

Grand Hyatt Shenzhen, Shenzhen
Good3.0 / 5
not so good!
Arrived to the hotel around midnight after traveling for over 37 hours from Florida to HK and then into Shezhen via private car service - as stated, arrived around midnight only to find my left in front of a building being power washed but not knowing if in fact it was the hotel - entered and no one around - luckily I knew before hand that lobby was on the 33rd floor - so after searching for the elevators - headed to lobby, to find myself checking with a couple of drunks smoking & taking 15/20 minutes to check - the last thing I needed after 337 plus travel hours!! Slept very little and departed at around 8 am to canton fair!! I believe when a hotel disregards your arrival - after I emailed and had my people in Shenzhen advise hotel of mt late arrival - not pay attention to receive me - said a lot negatively about who is managing the front desk. My first time and last!! Sticking to Hilton, Marriott and Star wood HOTEL!!!
1 night business trip
Grand Hyatt Shenzhen, Shenzhen
Outstanding5.0 / 5
First time visiting China and nowhere better to spend few nights at the Grand Hyatt
2 night business trip
Grand Hyatt Shenzhen, Shenzhen
Outstanding5.0 / 5
Respite
Extremely comfortable and beautiful hotel. Very helpful staff.
1 night business trip
Grand Hyatt Shenzhen, Shenzhen
Outstanding5.0 / 5
Great location and hotel in very good conditiona
Location is great, next to a big size mall & right by the subway station. Plenty of good restaurants in the mall.
4 night business trip
Grand Hyatt Shenzhen, Shenzhen
Outstanding5.0 / 5
Hyett Shenzen
Great location, great restaurants and cafés in the hotel and nearby. Overall a very enjoyable stay in Shenzen. I will return to Shenzen in 4 months and I will again stay a the Hyett
2 night trip

See all reviews

Grand Hyatt Shenzhen, Shenzhen

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