4/10 Fair
Sep 27, 2023
I was happy with the check in process but upon arriving in the room I discovered that the mini fridge was inoperable so the attendant moved me to another room. Upon arriving in the next room I discovered that there was no bedding or pillows for the sleeper sofa and when I went to pull out the sleeper sofa I was cut by several staples where someone did a poor job of repairing the seam. I also discovered that there were no utensils or cups or anything not even a napkin. The ice machine on our floor was inoperable and was beeping nonstop and the elevator appeared to be in need of maintenance. Although the room was nice I feel that is a lot of room for improvement at this facility.
Ernie
Ernie, 1-night family trip
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