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A&O Köln Neumarkt, Cologne

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 2 stars.
Mauritiuswall 64-66CologneNW50676Germany
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Good3.2 / 5
Room
Room needs to be redecorated
Location
Great location
202See all 202 Hotels.com reviews
From 248 reviewsTripAdvisor Traveller Rating

A&O Köln Neumarkt, Cologne

from $13
  • Family Room (for 2 adults and 2 children)
  • Twin Room, 2 Single Beds
  • Single Room (Hotel)
  • Shared Dormitory (2 beds in a shared dorm for 6)
  • Shared Dormitory (3 beds in a shared dorm for 6)
  • Family Room
  • Twin Room, 2 Single Beds (Hostel)
  • Single Room (Hostel)
  • Standard Quadruple Room, Multiple Beds
  • Shared Dormitory, Mixed Dorm (1 bed from 6 beds)
  • Hostel 6 bedding room private
  • Shared Dormitory (4 beds in a shared dorm for 6)
  • Shared Dormitory (5 beds in a shared dorm for 6)
  • Twin Room, 2 Single Beds (Hotel)
  • Single Room (Hotel)
  • Group Rate with Breakfast

At a glance

Key facts

Hotel size

  • This hotel has 173 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is 10 AM
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only) *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking *

Other information

  • Smoke-free property

Also known as

  • A&O Köln
  • A&O Köln Neumarkt
  • A&O Köln Neumarkt Cologne
  • A&O Köln Neumarkt Hotel
  • A&O Köln Neumarkt Hotel Cologne

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A 5 percent city/local tax will be charged
  • A city tax is imposed by the city of Cologne. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • Towels/sheets: EUR 3.50

Optional extras

Onsite credit card charges are subject to an extra charge

Late check-out can be arranged for an extra charge of EUR 10.00

Self parking costs EUR 15.00 per night with in/out privileges

Buffet breakfast is offered for an extra charge of EUR 7 for adults and EUR 3.50 for children (approximately)

Pets are allowed for an extra charge of EUR 5 per pet, per night

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • Bar/lounge
Things to do
  • Bicycle rentals on site
  • Billiards or pool table
Services
  • 24-hour front desk
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas

In the room

Home comforts
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi

A&O Köln Neumarkt, Cologne’s small print

Also known as

  • A&O Köln
  • A&O Köln Neumarkt
  • A&O Köln Neumarkt Cologne
  • A&O Köln Neumarkt Hotel
  • A&O Köln Neumarkt Hotel Cologne

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A 5 percent city/local tax will be charged
  • A city tax is imposed by the city of Cologne. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • Towels/sheets: EUR 3.50

Optional extras

Onsite credit card charges are subject to an extra charge

Late check-out can be arranged for an extra charge of EUR 10.00

Self parking costs EUR 15.00 per night with in/out privileges

Buffet breakfast is offered for an extra charge of EUR 7 for adults and EUR 3.50 for children (approximately)

Pets are allowed for an extra charge of EUR 5 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.2 /5 from 202 reviews

A&O Köln Neumarkt, Cologne
Good3.0 / 5
It was ok. They didn't bother to clean room, bed and bathrooms
3 night romance trip
A&O Köln Neumarkt, Cologne
Good3.0 / 5
A little rough for my parents but otherwise ok.
Overall decent but although I specifically searched for a place with parking, upon arrival around 4 I was informed there was no more parking available and that we should have brought our own bedding. Luckily there was a parking garage in the area for a Rewe supermarket and the bedding rental only cost 2 or 3 euros per person. The building was good and the lounge looked comfortable however the beds were quite soft and the walls had a fair amount of chipped paint. It was nice to have two sinks in our hostel style 4 person room though.
1 night family trip
A&O Köln Neumarkt, Cologne
Good3.0 / 5
Could have been better
Staff was friendly. But things were a little unorganized.
1 night trip
A&O Köln Neumarkt, Cologne
Poor1.0 / 5
Pathetic sevice
The receptionist couldn't find my booking and after going through a long interview finally when she managed to, there was another quiry" did you bring your bedsheets?" Hmm, we weren't told about that ever in any email or at the booking page, anywhere. Guess what, they charged extra money for the sheets.
1 night trip with friends
A&O Köln Neumarkt, Cologne
Good3.0 / 5
Very rude staff :(
I was there for 3 nights ,location is good ,but other things is not bad for the money i payed ,staff at reception very rude ,if you can speak German or you are from Germany i think they ok with you but otherwise no chance .
2 night trip with friends

See all reviews

A&O Köln Neumarkt, Cologne

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