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Carmelia Haven Resort

3.5 star property
Mountain hotel in Udumbanchola with spa and outdoor pool

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Carmelia Haven Resort

Photo gallery for Carmelia Haven Resort

Front of property
Jaccuzzi Villa | 1 bedroom, premium bedding, in-room safe, individually decorated
Family Villa, 1 King Bed | 1 bedroom, premium bedding, in-room safe, individually decorated
Free daily buffet breakfast
Jaccuzzi Villa | 1 bedroom, premium bedding, in-room safe, individually decorated

Overview of Carmelia Haven Resort

6.4 out of 10 Good
6.4/10 Good

Property highlights

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
Map
Vandanmedu, Thekkady Idukki, Udumbanchola, Kerala, 685 551
Main amenities
  • Daily housekeeping
  • Restaurants
  • Full-service spa
  • Outdoor pool
  • Children's pool
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Conference centre
  • Business centre
  • Airport shuttle
  • Terrace
For families
  • Children stay free
  • Children's pool
  • Playground on site
  • Rollaway/extra beds
  • Private bathroom
  • Separate sitting area

Room options

View all photos for Tree House, 1 King Bed

Tree House, 1 King Bed | 1 bedroom, premium bedding, in-room safe, individually decorated

Tree House, 1 King Bed

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Villa, 1 King Bed

Family Villa, 1 King Bed | 1 bedroom, premium bedding, in-room safe, individually decorated

Family Villa, 1 King Bed

  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Jaccuzzi Villa

Jaccuzzi Villa | 1 bedroom, premium bedding, in-room safe, individually decorated

Jaccuzzi Villa

  • 59 sq m
  • Sleeps 4
  • 1 King Bed

About this area

Getting around

  • Cochin International Airport (COK) - 59.3 miles/95.4 km
  • Airport shuttle (surcharge)

Restaurants

  • Hot Pot Family Restaurant - 18 min drive
  • Treat Restaurant - 12 min drive
  • Hotel Ambadi - 12 min drive
  • Bar-B-Que Inn - 12 min drive
  • Hotel Maharaja - 14 min drive
Map

About this property

Carmelia Haven Resort

A great choice for a stay in Udumbanchola, Carmelia Haven Resort features an airport shuttle. You can visit the spa to indulge in body wraps or aromatherapy, and Kolumban serves breakfast, lunch and dinner. An outdoor pool, a children's pool and a snack bar/deli are other highlights.

Languages

English, Hindi

At a glance

Hotel size

  • 30 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until 11:30 PM
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 2:00 PM - 11:30 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas (2-device limit)
  • Free Wi-Fi in rooms (speed: 50+ Mbps; 2-device limit)

Parking

  • Free secured, covered on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • Restaurant
  • Coffee shop
  • Barbecue grills
  • Private dining
  • Room service (late night)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Playground
  • Pool toys
  • Fence around the pool

What to do

  • Access to nearby outdoor pool
  • Mountain climbing nearby

Working away

  • Business centre
  • Meeting room
  • Conference centre (2000 square feet of space)

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Bike hire
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool
  • Arcade/games room
  • Bike parking
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Front entrance ramp
  • Magnifying mirror
  • Upper floors accessible by stairs only
  • Pool access ramp on site
  • Hardwood flooring in room

Room amenities

Be entertained

  • 32-inch TV
  • Premium cable channels

Home comfort

  • Ceiling fan
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Bath or shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer (on request)
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi (speed of 50+ Mbps and 2-device limit)
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Special features

Spa

Rithgeham has 1 treatment room. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Kolumban – This restaurant serves breakfast, lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Christmas Day (25 December) gala dinner per adult: INR 2000
  • Christmas Day (25 December) gala dinner per child: INR 1000 (from 6 to 11 years old)
  • New Year's Eve (31 December) gala dinner per adult: INR 3500
  • New Year's Eve (31 December) gala dinner per child: INR 1500 (from 6 to 11 years old)

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Late checkout can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for INR 2500.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 8:00 PM
  • Children under 18 years old are not allowed in the swimming pool or hot tub without adult supervision
  • Guests under 18 years old are not allowed in the spa

Policies

This property does not have lifts.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and cash.
Please note: To comply with local law, no alcohol will be served in this property on the first day of every month.

Also known as

Carmelia Haven Resort
Carmelia Haven Resort Vandanmedu
Carmelia Haven Vandanmedu
Carmelia Haven Resort Udumbanchola
Carmelia Haven Udumbanchola
Carmelia Haven
Carmelia Haven Resort Hotel
Carmelia Haven Resort Udumbanchola
Carmelia Haven Resort Hotel Udumbanchola

Frequently asked questions

Does Carmelia Haven Resort offer free cancellation for a full refund?
Yes, Carmelia Haven Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Carmelia Haven Resort?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 8:00 PM.
Are pets allowed at Carmelia Haven Resort?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Carmelia Haven Resort?
Yes, there's free self parking.
Is an airport shuttle service offered by Carmelia Haven Resort?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Carmelia Haven Resort?
You can check in from 2:00 PM - 11:30 PM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Carmelia Haven Resort and nearby?
Have fun with nearby activities such as mountain climbing and rock climbing. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Carmelia Haven Resort also has spa services, an arcade and a picnic area, as well as a garden and access to a nearby outdoor pool.
Are there restaurants at or near Carmelia Haven Resort?
Yes, there's an on-site restaurant, Kolumban.
What's the area around Carmelia Haven Resort like?
Carmelia Haven Resort is located on the boardwalk. Popular attractions include Marian Retreat Center, which is 17 minutes away by car.

Reviews

6.4

Good

6.2/10

Cleanliness

6.6/10

Staff & service

6.2/10

Property conditions & facilities

Reviews

2/10 Poor

Poor excuse for an Hotel
This is an old run down hotel with a serious need to upgrade or reinvent itself and to become more modern in its styling.
Verified Hotels.com guest review

10/10 Exceptional

excellant
unforgotable
Verified Hotels.com guest review

2/10 Poor

very bad staff
worst cave room like u ending up paying for bhoot bangla, 34 kms away from thekkady, and bad staff.
Verified Expedia guest review

10/10 Exceptional

Great Property
Amazing property away from the main areas of Thekkady. Worth a visit!
Verified Hotels.com guest review

8/10 Very good

Great Location
Camelia Haven Resort is set in the most wonderful and enchanting location - among the tea plantation and forests in Kerala. It has its own spice gardens and the Reception staff are pleased to give a free tour with authoritative commentary. We stayed there two nights and had the place to ourselves- including the swimming pool area. We highly recommend Carmelia Haven Resort for a short break or as a stop over on the way to the main destination as was the case with us. Very helpful and courteous staff.
Verified Hotels.com guest review

2/10 Poor

Horrible. Stay away from this dump. Bedbugs are not fun, and you don't want to bring them home.
Verified Hotels.com guest review

8/10 Very good

Excellent outdoors and food make it worthwhile!
Excellent curb appeal and outdoors -- pleasure driving into. Pleasant staff interactions. Spacious and reasonably well kept rooms and bathrooms. The lunch ordered from the menu was worth the wait! I was informed many days ahead that there is a compulsory payment for "Gala dinner" on Christmas eve; I was a bit upset since I don't like anything imposed on it. It turned out to be really great: all four in my family, including two teenagers agreed that the food, arrangements, decor, entertainment, and the service at the Gala dinner was fantastic!
Verified Expedia guest review

10/10 Exceptional

Carmelia Haven Review
The stay was wonderful and very happy to get a wonderful deal from hotels.com
Verified Hotels.com guest review

4/10 Fair

the food selection is not good, the room have insects
Verified Hotels.com guest review

8/10 Very good

Good hotel to experience
If you like nature, you would love to go to Carmelia. Situated within a 55 acre spice state, property offers excellent opportunity to get-away from urban life without much compromising on comfort. We (me, wife and daughter aged 7) stayed in a tree house built on a alive tree aged 125+ years. Tree house little small and not very clean but it was functional. Given some efforts to keep it clean, it can map to any good hotel room stay. Surprisingly, we found no insects even though it rained during mornings and evenings. We saw many birds on the adjacent trees. Service to tree house was little slow, which can be improved. Staff is friendly and polite. Food quality was not good though. We have been there only for a night, so, maybe, got a wrong menu. Property overall is excellent and spending 2-3 days there can be very refreshing and knowledgeable for. Excellent place for picture enthusiasts. :)
Verified Expedia guest review