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TownePlace Suites by Marriott San Antonio Downtown, San Antonio

2.5 stars
409 E Houston StSan AntonioTX78205United States of America, ‏‎855-239-9485
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Excellent4.3 / 5
Wellness Area
Great wellness & sports facilities
Location
Great location
Vibe
Awesome vibe
Breakfast
Tasty breakfast
756See all 756 Hotels.com reviews
From 472 reviewsTripAdvisor Traveller Rating

TownePlace Suites by Marriott San Antonio Downtown, San Antonio

Hotel Info: 855-239-9485

from $99
  • Studio, 1 Queen Bed
  • Studio, 1 King Bed
  • Studio, 2 Queen Beds
  • City View King Suite

At a glance

Key facts

Hotel size

  • This hotel has 117 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets allowed *

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Marriott TownePlace Suites San Antonio Downtown
  • TownePlace Suites Marriott Hotel San Antonio Downtown

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: USD 100-250 per stay

Breakage deposit: USD 249.95 per stay

Optional extras

Late check-out can be arranged for an extra charge of USD 99.00

Valet parking costs USD 29 per day with in/out privileges

Pets are allowed for an extra charge of USD 100 per accommodation, per stay

In the hotel

Food and drink
  • Free hot/cold buffet breakfast daily
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Outdoor pool
  • 24-hour fitness facilities
Working away
  • 24-hour business center
  • Conference space size (feet) - 715
  • Conference space size (meters) - 66
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2010
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Sofa bed
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch LCD TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher
More
  • Daily housekeeping

TownePlace Suites by Marriott San Antonio Downtown, San Antonio’s small print

Also known as

  • Marriott TownePlace Suites San Antonio Downtown
  • TownePlace Suites Marriott Hotel San Antonio Downtown

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: USD 100-250 per stay

Breakage deposit: USD 249.95 per stay

Optional extras

Late check-out can be arranged for an extra charge of USD 99.00

Valet parking costs USD 29 per day with in/out privileges

Pets are allowed for an extra charge of USD 100 per accommodation, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 756 reviews

TownePlace Suites by Marriott San Antonio Downtown, San Antonio
Outstanding5.0 / 5
Very nice
Very friendly staff and the room was beautiful! This hotel is s geographic oddity, being that it's two blocks from all the places we wanted to visit :-) We'll definitely be staying here from now on during our trips to San Antonio.
1 night family trip
TownePlace Suites by Marriott San Antonio Downtown, San Antonio
Poor1.0 / 5
Worst service ever
Reserved a queen bed with a sofa bed only got a queen bed and a very small room. We had 2 adults and a 8yr old with us our 8yr old had to sleep on the floor. Went down to the front desk as soon as we seen the room to get a room that was reserved was told they were full nothing they could do about it. The staff was not helpful at all. Called our booking agent they checked with the hotel got the same story but told the booking agent that we were free to leave and find another motel and they would not charge us a cancellation fee that was very big of them. It was after 10 pm when we got there so we were kind of stuck. Breakfast was until 9:30 we got there at 9:15 and they were already putting things away by the time I got 1 waffle fixed everything was gone. Went down the next day before 9 am and they were out of almost everything with about 15 people waiting to get food we left and went elsewhere. I would not recommend this place to anyone staff at desk and manger did not try to correct things or even say sorry just blamed it on the booking agent.
2 night family trip
TownePlace Suites by Marriott San Antonio Downtown, San Antonio
Excellent4.0 / 5
Might have been better had the staff not been rude
Check-in was rough. We got there at 3:30 and they didn't have any rooms available. Valeted the cars, which is the only option (and $29), walked around for an hour and came back to find my car still sitting on the street. Considering my niece's car had been broken into in this neighborhood just days before and we were loaded down on our way home from vacation, I wasn't too happy about that. At least our room was ready, but my sister's was not. At first she tried to give us both rooms without pullouts even though we had paid for them and each had 2 kids with us! When their room was finally ready half an hour later, it was on a different floor despite the fact she knew we were together. The pool was small, but nice. The rooms were average, though the ceilings were extremely tall making it feel bigger. Plan ahead for the breakfast line. We had to wait in line at least half an hour and my first cup of coffee while in line looked like weak tea. It's nice enough for a night and within a block of the Riverwalk. Our main issues were the less than helpful staff.
1 night family trip
TownePlace Suites by Marriott San Antonio Downtown, San Antonio
Excellent4.0 / 5
Good location
There is a daily fee for valet parking and they did not clean our room the first day, other than to leave towels on the bed. The location is good - just minutes from the Alamo and River Walk. The breakfast was OK.G
3 night romance trip
TownePlace Suites by Marriott San Antonio Downtown, San Antonio
Outstanding5.0 / 5
Where service takes care of you!!!
The rooms are very cozy and service was awesome, concierge/valet take care of you very well, overall front also did a fine job, I would stay again just to have that kind of service. Pool-indoor/outdoor is more spa like atmosphere so if you want sun hotel not for you, but to sleep very comfortable and clean with kitchen very convenient...and like I said action on riverwalk just across the street and down the bridge pick up a drink go right takes you to riverwalk, left takes you to top street of Alamo and other attractions. I had a 5 year old daughter and we had a blast, I even checked out and came back and checked in again. Thank you all for being so fun and great service.
1 night family trip

See all reviews

TownePlace Suites by Marriott San Antonio Downtown, San Antonio

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