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Mercure Penang Beach

Photo gallery for Mercure Penang Beach

Exterior
On the beach
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Superior Twin Room, 2 Twin Beds, Ocean View | 1 bedroom, in-room safe, blackout drapes, soundproofing

Overview of Mercure Penang Beach

UNESCO Sustainable Travel Pledge

Mercure Penang Beach

4.0 star property
Tanjung Bungah beachfront hotel with outdoor pool and restaurant

7.8/10 Good

657 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • 24/7 front desk
The price is $61
Price available on 1/1/2023
Map
505, Jalan Tanjung Bungah, George Town, Penang, 11200
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurant
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Room service
  • 4 meeting rooms
  • UNESCO Sustainable Property
  • Terrace
  • 24-hour front desk
  • Front desk safe
For families
  • Children stay free
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

About this area

What's nearby

  • In Tanjung Bungah
  • Gurney Drive - 3 min drive
  • Gurney Plaza - 10 min drive
  • Ferringgi Beach - 7 min drive
  • KOMTAR - 8 min drive
  • Penang Hill - 29 min drive
  • Queensbay Mall - 31 min drive

Getting around

  • Penang Intl. Airport (PEN) - 21 min drive
  • Penang Sentral - 45 min drive
  • Sungai Petani Station - 49 min drive

Restaurants

  • Pang Hainan Seafood - 3 min walk
  • Gusto Cafe - 15 min walk
  • Hillside - 15 min walk
  • Grumpiez Green Pepper - 16 min walk
  • Sri Ananda Bahwan - 17 min walk

About this property

Mercure Penang Beach

Mercure Penang Beach is a great choice for your beach stay in George Town, putting you near activities like parasailing, windsurfing, and water skiing. The outdoor pool provides a splash of fun, and guests can also take advantage of a fitness center. Offering a beachfront location, The Ombak serves breakfast, lunch, and dinner. Fellow travelers say good things about the helpful staff and overall property condition.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Temperature checks available for guests
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 17 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 220 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 17 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
  • Guests must present proof of Low-Risk, No Symptom Status on their MySejahtera mobile app at check-in.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking limited

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • On the beach
  • Kayaking nearby
  • Water skiing nearby

Working away

  • 4 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1993
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Fitness center
  • An outdoor pool

Accessibility

  • Elevator
  • In-room accessibility (select rooms)

Languages

  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Be entertained

  • LED television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

The Ombak - This beachfront restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Destination fee: MYR 3 per accommodation, per night. This fee does not apply to children under 1 year of age.
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of MYR 40 for adults and MYR 40 for children (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for MYR 106.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place and temperature checks are available to guests.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 17 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Four Points Penang
Four Points Sheraton Hotel Penang
Four Points Sheraton Penang
Penang Four Points
Penang Sheraton
Sheraton Four Points Penang
Sheraton Penang
Sheraton Penang Four Points
Four Points By Sheraton Penang Tanjung Bungah
Mercure Penang Beach Hotel George Town
Mercure Penang Beach Hotel
Mercure Penang Beach George Town
Four Points by Sheraton Penang
Mercure Penang Beach Hotel
Mercure Penang Beach George Town
Mercure Penang Beach Hotel George Town

Frequently asked questions

Does Mercure Penang Beach offer free cancellation for a full refund?
Yes, Mercure Penang Beach does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mercure Penang Beach?
As of Dec 2, 2022, prices found for a 1-night stay for 2 adults at Mercure Penang Beach on Jan 1, 2023 start from $61, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mercure Penang Beach?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Mercure Penang Beach?
Yes, there's an outdoor pool.
Are pets allowed at Mercure Penang Beach?
Sorry, pets aren't allowed.
Is parking offered on site at Mercure Penang Beach?
Yes. Parking spots may be limited.
What are the check-in and check-out times at Mercure Penang Beach?
You can check in from 3 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Mercure Penang Beach and nearby?
Have fun with nearby activities like kayaking, parasailing, and water skiing. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center and a picnic area.
Are there restaurants at or near Mercure Penang Beach?
Yes, The Ombak offers alfresco dining and ocean views. Nearby restaurants include Gusto Cafe (15-min walk), Tsunami Village (2.2 mi), and Kim Gary Restaurant (2.5 mi).
What's the area around Mercure Penang Beach like?
Mercure Penang Beach is a short 8-minute walk from Penang Avatar Secret Garden and 19 minutes' walk from Straits Quay Mall. Travelers say this hotel is in a good location.

Overall score and ratings

7.8

Good

8.0/10

Cleanliness

7.7/10

Staff & service

7.7/10

Amenities

7.7/10

Property conditions & facilities

7.2/10

Eco-friendliness

6/10 Good

Off site parking is not free and no proper guide from hotel staff . With this rental rate .. hotel should give free parking .
Choon Tiong, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Bed bugs
There are bed bugs,which cause myself and my Kids bitten by it.
Siew li, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Peh, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Hulaimat, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staycation
1.The hotel didnt accept debit card even is visa master debit card. 2. Receiptionist can be more friendly.
2-night trip
Verified Hotels.com guest review

8/10 Very Good

The room cleanliness need to improve as there is dust on the table.
SOO HWA, 1-night romance trip
Verified Expedia guest review

6/10 Good

4 Star??? Maybe in 1983
If you are used to 4 and 5-star resorts, you can probably see the value for the price is lacking. There are competitive resorts nearby offering better value for the price. Google reviews had several negative comments, but the service has improved since then. However, senior management may not supervise the day-to-day running in the hotel and staff at times are stretched. Noon checkout had only one poor employee trying to deal with way too much on the day before we checked out. The line was way too long to be acceptable. Management should ensure their staff are not overburdened as the cleaners were rushed to do their job effectively and certainly did not do a top-class clean even though the COVID cleaning signs stated otherwise. The most significant selling point is the beach out the front with the pool and gym next to the beach. The beach location is their winning ticket but the hotel needs senior managers to be on the ground with the staff and start looking closer at the finer details that are meant for 4-star resorts.
John, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Herman, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Abu Hasan Bin Abu Nasir, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Best
Afiffuddin, 2-night trip
Verified Expedia guest review