Guests
All properties in George Town, Penang, Malaysia

Mercure Penang Beach

Beachfront hotel in Tanjung Bungah with outdoor pool and restaurant

  • Free WiFi and free parking
From
$46

Restrictions related to your trip

  • At check-in, guests must provide a record of full COVID-19 vaccination
  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Sports Facility
  • Sports Facility
  • Beach
  • Outdoor Pool
  • Sports Facility
Sports Facility. Image 1 of 39
1 / 39Sports Facility
505, Jalan Tanjung Bungah, George Town, 11200, Penang, Malaysia
7.8.Good.
  • Took a while to check in n it was almost 5 pm n the rooms were not ready. Checking out…

    Dec 28, 2019

  • Staff very pleasant. No availability of some linens. Beach is lovely, but facilities…

    Aug 29, 2019

See all 132 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures

Guests rated location

Convenient
Quiet
Safe
Dining options
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 220 guestrooms
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available

For families

  • Free cribs/infant beds
  • Private bathroom
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities
  • Iron/ironing board

What’s around

  • In Tanjung Bungah
  • Gurney Plaza - 2.5 mi / 4 km
  • Arulmigu Balathandayuthapani Temple - 3.5 mi / 5.6 km
  • Ferringgi Beach - 4.3 mi / 7 km
  • Penang Times Square - 5 mi / 8.1 km
  • KOMTAR - 5 mi / 8.1 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior Twin Room, 2 Twin Beds
  • Superior Suite, 1 King Bed, Ocean View
  • Superior Room, 1 King Bed, Ocean View
  • Superior Room, 1 King Bed
  • Superior Twin Room, 2 Twin Beds, Ocean View

What’s around

Landmarks

  • In Tanjung Bungah
  • Gurney Plaza - 2.5 mi / 4 km
  • Arulmigu Balathandayuthapani Temple - 3.5 mi / 5.6 km
  • Ferringgi Beach - 4.3 mi / 7 km
  • Penang Times Square - 5 mi / 8.1 km
  • KOMTAR - 5 mi / 8.1 km
  • Penang City Hall - 5.1 mi / 8.2 km
  • Penang Hill - 7.3 mi / 11.8 km
  • Kek Lok Si Temple - 7.7 mi / 12.4 km
  • ESCAPE Adventureplay - 8.7 mi / 14 km

Getting around

  • Penang Intl. Airport (PEN) - 21 min drive
  • Penang Sentral - 39 min drive
  • Sungai Petani Station - 49 min drive
  • Airport shuttle (surcharge)
map
See on map
505, Jalan Tanjung Bungah, George Town, 11200, Penang, Malaysia

At a glance

Hotel size

  • This hotel has 220 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 17 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Onsite parking limited
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Things to do

  • Outdoor pool
  • Pool sun loungers
  • Fitness facilities
  • Kayaking nearby
  • Parasailing nearby
  • Water skiing nearby
  • Windsurfing nearby
  • Health club

Working away

  • Business center
  • Number of meeting rooms - 4

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1993
  • Elevator

Accessibility

  • In-room accessibility

Languages Spoken

  • Chinese
  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • 40-inch LED TV
  • Satellite TV channels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

The Ombak - This beachfront restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

M Bar - This beachfront bar specializes in international cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open select days.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of MYR 40 for adults and MYR 40 for children (approximately)
  • Airport shuttle service is offered for an extra charge of MYR 95 per vehicle (one-way)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children and extra bedsPay at property

  • Rollaway beds are available for MYR 100.0 per night
  • Airport shuttle service for children up to age 12 costs MYR 95

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Temperature checks are available to guests.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 17 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express, debit cards and cash.

Also known as

  • Four Points Penang
  • Mercure Penang Beach Hotel George Town
  • Mercure Penang Beach Hotel
  • Mercure Penang Beach George Town
  • Four Points by Sheraton Penang
  • Mercure Penang Beach Hotel
  • Mercure Penang Beach George Town
  • Mercure Penang Beach Hotel George Town
  • Four Points Sheraton Hotel Penang
  • Four Points Sheraton Penang
  • Penang Four Points
  • Penang Sheraton
  • Sheraton Four Points Penang
  • Sheraton Penang
  • Sheraton Penang Four Points
  • Four Points By Sheraton Penang Tanjung Bungah

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Mercure Penang Beach does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that guests must provide documentation related to COVID-19 at check-in and disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Yes, The Ombak offers alfresco dining, international cuisine, and ocean views. Nearby restaurants include Viva Food Court (7-min walk), Indian Delightz (14-min walk), and Gusto Cafe (15-min walk).
  • Yes, an airport shuttle is available. The charge is MYR 95 per vehicle one-way.
  • Have fun with nearby activities like kayaking, parasailing, and water skiing. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a health club.
7.8.Good.
  • 6.0.Good

    Restaurant breakfast had a lot of choice and sea views from restaurant ver pleasant. Staff did not sweep floor or vacuum carpet daily. Unacceptable mold in bathroom grout.

    12 night family trip, Jul 24, 2019

    Verified Expedia guest review

  • 2.0.Poor

    This is my second stay. The property has lovely views, and the staff are friendly. The major issue this stay was the noise - there is a function area on the 6th floor. On Saturday from 4 pm to midnight, there was a party for the local police. The major thudding from the band and noise were unbearable on the 5th floor, where my room was. I asked to switch rooms, and was given the only available room on the 1st floor - even here, the thudding could be felt although the noise was dampened.

    Lee, 4 night family trip, Apr 16, 2019

    Verified Expedia guest review

  • 2.0.Poor

    I got bug bite on my right arm, but they did not do anything at all even though I showed the bite mark to them. They do not take any action at all for the customer. When I was suspicious of that bite, I requested to see the doctor, but they told me that it won't be compensated. It is on me. They really suck on the service of customer.

    Henry, 3 night trip, Oct 7, 2018

    Verified Expedia guest review

  • 2.0.Poor

    Appalling value - staff tried their best but seriously understaffed - bathroom mat stained yellow, toilet and floors dirty when we checked in. Safe broken, towel rack broken, floor boards coming up. Quality equipment in gym but filthy - floor littered, broken sockets, broken water dispenser. Normal drinks menu given at dinner but only Tiger beer and a white wine available - no other drinks on sale in the hotel. Potentially a stunning beach but littered and uncared for with debris everywhere. Breakfast was unbelievably poor and the few items stone cold. Given the current COVID pandemic hygiene and cleanliness shocking. Cut our losses and left.

    2 night romance trip, Dec 20, 2020

    Verified Expedia guest review

  • 6.0.Good

    It took more than an hour to check in. Long queue with only 1 staff at counter to check us in yet no priority given to family with elderly or baby.

    1 night family trip, Dec 11, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    The room we stayed has couple issue, door lock problem, take a long time to fix due to short of staff. Happen again next day. Due to this issue, n

    2 night family trip, Dec 10, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing stay!

    Amazing stay at the Mecure. Great location if you are going on holiday to relax, but also explore. It is a 20 minute drive to town, and has the beach on its doorstep. Breakfast is great and staff are extremely friendly and professional! Hotel does free daily trips to the night market. Would defo visit again! Thanks for an awesome stay!

    2 night trip with friends, Feb 28, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Our group has 5 rooms for 5 nights together. 2 rooms didn’t replace the amenities daily. 1 room didn’t tidy up once. The key cards could not use in the lift, we should request the staff for activiation. it supposed to be actived when we got the key when check-in.

    5 night family trip, Jan 26, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Totally love this hotel.. staff are friendly..

    Moon, 3 night family trip, Jan 24, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The service provided by most staff members was excellent. The only constructive criticism is that the restaurant could have a much better variety of food.

    Ken, 4 night romance trip, Jan 23, 2020

    Verified Expedia guest review

See all 132 reviews