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All properties in Penang, Malaysia
All properties in Penang, Malaysia

Mercure Penang Beach, Penang

4-star4 stars
Great for familiesThis property has good facilities for families.
505, Jalan Tanjung Bungah, Penang, Penang, 11200, Malaysia

Beach hotel in George Town with outdoor pool, restaurant
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 1,372 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

WiFi
Good internet service
Beach
Beautiful beach
Breakfast
Tasty breakfast
Room
Great room

Mercure Penang Beach, Penang

from $55
  • Superior Room
  • Superior Suite, Ocean View
  • Deluxe Room
  • Superior Room, Ocean View
  • Superior Room
  • Superior Room, Ocean View

What’s around Mercure Penang Beach, Penang

Top spots nearby

Recommended by this property

  • Gurney Plaza (29-minute walk)
  • Arulmigu Balathandayuthapani Temple (33-minute walk)
  • Penang Hill (3.8 mi / 6.1 km)
  • Penang Times Square (3.9 mi / 6.2 km)
  • Ferringgi Beach (3.9 mi / 6.3 km)
  • KOMTAR (3.9 mi / 6.3 km)
  • Penang City Hall (4 mi / 6.4 km)
  • Kek Lok Si Temple (4.9 mi / 7.8 km)
  • ESCAPE Adventureplay (6.1 mi / 9.7 km)

Getting around

  • Penang (PEN-Penang Intl.) - 21 min drive
  • Sungai Petani Station - 49 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 220 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking (limited)

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Outdoor pool
  • Pool sun loungers
  • Fitness facilities
  • Kayaking nearby
  • Parasailing nearby
  • Water skiing nearby
  • Windsurfing nearby
  • Health club
Working away
  • Business center
  • Number of meeting rooms - 4
Services
  • 24-hour front desk
  • Laundry facilities
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1993
  • Elevator
Accessibility
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Sofa bed
  • Sofa bed size unspecified
Freshen up
  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch LED TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

The Ombak - This beachfront restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

M Bar - This beachfront bar specializes in international cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open select days.

Mercure Penang Beach, Penang’s small print

Also known as

  • Four Points Penang
  • Mercure Penang Beach Hotel George Town
  • Mercure Penang Beach Hotel
  • Mercure Penang Beach George Town
  • Four Points by Sheraton Penang
  • Mercure Penang Beach Hotel
  • Mercure Penang Beach George Town
  • Mercure Penang Beach Hotel George Town
  • Four Points Sheraton Hotel Penang
  • Four Points Sheraton Penang
  • Penang Four Points
  • Penang Sheraton
  • Sheraton Four Points Penang
  • Sheraton Penang
  • Sheraton Penang Four Points
  • Four Points By Sheraton Penang Tanjung Bungah

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of MYR 40 for adults and MYR 40 for children (approximately)

Airport shuttle service is offered for an extra charge of MYR 95 per vehicle (one-way)

Airport shuttle service for children up to age 12 costs MYR 95

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7.6 From 236 reviews

Exceptional 10.0
Nice and comfortable hotel
We like this hotel. During our stay, the hotel was quiet and cozy. The room was clean, spacious and beds were so comfortable. The only issue noted was that the non-smoking room assigned to us, had strong smoke smell. We requested to change to another room.
LISA, usFamily trip
Good 6.0
poor service but excellent beach
usBusiness trip
Good 6.0
Very late check-in (took 3 hours) & crowded parking lot. If these things were not happened, it would be ok but at this time... no good.
suuann, us2 night business trip
Poor 2.0
Smelly room with staff not being helpful at all
I had a room with mildew smell and noisy voice, and asked for a change. The receptionist told me there is only one available on the third floor on the same side, which means it may, or may not have the smell. But definitely even mouser. I asked whether there is a quite room avaible - I specified it in my reservation. Only found they ask me to pay $70 more to change. I was out of option with the cold staff who was not being helpful at all. Very disappointed. Only pro-nice view with the ocean if you have meals in the hotel.
us2 night trip
Fair 4.0
No.. no.. no..
I chose the largest room for my old parents. I asked the receptionist whether the room was near the elevator, she confidently said yes. I had to let the concierge take my parents to the room because there was no parking space. I had to park in the next building, which was also owned by the hotel, but it was basement parking, and i had to walk far. I went to the room only to discover it was very far from the elevator. I complained to the receptionist the next day. She said i could switch room. My parents had already used their old bodies to walk to the room while i parked the car. Why bother changing room. The receptionist had to be sure before saying the room was near the elevator. Very bad mistake. The food was not as good, too. The only plus is the char kuey teow and beehoon. The rest was below average. The nasi lemak was not well cooked.
Nurul Naim, my1 night family trip

Mercure Penang Beach, Penang

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