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Kempinski Hotel Khan Palace, Ulaanbaatar

5 stars
East Cross Road, Peace AvenueBayanzurkh District, UlaanbaatarMongolia, ‏800-491-6126
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Excellent4.5 / 5
Wellness Area
Great wellness & sports facilities
Service
Fantastic service
Cleanliness
Clean
Breakfast
Tasty breakfast
115See all 115 Hotels.com reviews
From 399 reviewsTripAdvisor Traveller Rating

Kempinski Hotel Khan Palace, Ulaanbaatar

Hotel Info: 866-539-8117

from $115
  • Junior Suite, 1 King Bed
  • Deluxe Room
  • Superior Room

At a glance

Key facts

Hotel size

  • This hotel has 102 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

  • Train station pickup *

Parking

  • Free self parking

  • Free RV/bus/truck parking

Also known as

  • Kempinski Hotel Khan Palace
  • Kempinski Hotel Khan Palace Ulaanbaatar
  • Kempinski Khan Palace
  • Kempinski Khan Palace Hotel
  • Kempinski Khan Palace Ulaanbaatar
  • Khan Palace Hotel
  • Khan Palace Kempinski
  • Kempinski Hotel Ulaanbaatar

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests under 16 years old are not allowed in the fitness facility or spa tub.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Airport shuttle service is offered for an extra charge of USD 40 per person (one way)

Train station pick-up service is offered for an extra charge

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby
  • Steam room
  • Sauna
Working away
  • Number of meeting rooms - 3
  • Conference space
  • Meeting rooms 3
  • Conference space size (feet) - 2842
  • Conference space size (meters) - 264
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2005
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Kempinski Aster Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a spa tub.

The spa is open select days.

Dining

Khara Khorum Restaurant - This fine-dining restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Sakura restaurant - This sushi bar specializes in Japanese cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Sakura Teppanyaki - This restaurant specializes in Japanese cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Tenger Restaurant - This buffet restaurant specializes in international cuisine and serves breakfast and brunch. Open daily.

Kempinski Hotel Khan Palace, Ulaanbaatar’s small print

Also known as

  • Kempinski Hotel Khan Palace
  • Kempinski Hotel Khan Palace Ulaanbaatar
  • Kempinski Khan Palace
  • Kempinski Khan Palace Hotel
  • Kempinski Khan Palace Ulaanbaatar
  • Khan Palace Hotel
  • Khan Palace Kempinski
  • Kempinski Hotel Ulaanbaatar

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests under 16 years old are not allowed in the fitness facility or spa tub.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Airport shuttle service is offered for an extra charge of USD 40 per person (one way)

Train station pick-up service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.5 /5 from 115 reviews

Kempinski Hotel Khan Palace, Ulaanbaatar
Good3.0 / 5
a little far from city center
Hotel was older, but had some renovations done. Found it a little to far from the historical part of town/ city center. Room was a good size and clean, but the air conditioning could not keep up, therefore room was hot and stuffy. The hotel offered a good breakfast and we found all of the staff very nice and helpful.
1 night romance trip
Kempinski Hotel Khan Palace, Ulaanbaatar
Outstanding5.0 / 5
First world value
Stayed here Aug 3-6 before taking the train to Sainshand and exploring the Gobi for a few days. Hotel is super clean, and my room (2 twin beds) included a couch and sitting area. We met some locals and had a going away get-together in my room with 8 of us in total - and it was nowhere near crowded. Bathroom is first-world clean and fancy. Taxi rides are $2 for 10 minutes, so book this place away from the central square and Irish Pub/nightlife area.
3 night trip with friends
Kempinski Hotel Khan Palace, Ulaanbaatar
Excellent4.0 / 5
Good facility, but to far from city center
Hotel was older, but had been renovated. Room was a good size, king bed, coffee maker, hairdryer, mini bar fridge. Free wifi and 4 piece bath. The disappointment was the air conditioning was not powerful enough and the room was always hot. The staff on the other hand we very helpful and nice. Would have also liked to be closer to the center of the city, it was to far up walk therefore had to take a taxi.
1 night romance trip
Kempinski Hotel Khan Palace, Ulaanbaatar
Outstanding5.0 / 5
Exceptional hospitality. Very welcoming and gracious staff and very nice room.
1 night trip
Kempinski Hotel Khan Palace, Ulaanbaatar
Excellent4.0 / 5
Tho a bit far from town, Kempinski is a good choic
The personnel are outstanding. The hotel is a bit far from town, which is a minus. The Japanese restaurant on the second floor, the Sekura (curiously absent from the hotel info notebook) is wonderful. The hotel booked us a tour out of town, in the Terelj National Park, and it was great fun.
3 night romance trip

See all reviews

Kempinski Hotel Khan Palace, Ulaanbaatar

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