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Kempinski Hotel Khan Palace, Ulaanbaatar

5-star5 stars
East Cross Road, Peace AvenueBayanzurkh District, UlaanbaatarMongolia

Luxury hotel with spa, near Chinggis Khaan Square
  • Free WiFi and free parking
Fantastic service
Great room
Good internet service
Amenities are not the best
106See all 106 reviews
From 534 reviewsTripAdvisor Traveller Rating

Kempinski Hotel Khan Palace, Ulaanbaatar

from $90
  • Superior Double Room
  • Deluxe Room, 1 King Bed
  • Junior Suite, 1 King Bed
  • Executive Suite
  • Superior Twin Room
  • Deluxe Twin Room

At a glance

Key facts

Hotel size

  • This hotel has 99 rooms
  • This hotel is arranged over 9 floors


  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding


  • No pets or service animals allowed


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Airport shuttle (available 24 hours) *

  • Train station pickup *


  • Free self parking

  • Free RV/bus/truck parking
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby
  • Steam room
  • Sauna
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms 3
  • Conference space size (feet) - 2842
  • Conference space size (meters) - 264
  • Conference center
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Year Built 2005
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Television in common areas
  • Accessible bathroom

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • Individually decorated
  • Individually furnished
  • Separate sitting area
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch LCD TV
  • Netflix
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features


Kempinski Aster Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a spa tub.

The spa is open select days.


Sakura restaurant - This sushi bar specializes in Japanese cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Sakura Teppanyaki - This restaurant specializes in Japanese cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Tenger restaurant - This family restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Kempinski Hotel Khan Palace, Ulaanbaatar’s small print

Also known as

  • Kempinski Hotel Khan Palace
  • Kempinski Hotel Khan Palace Ulaanbaatar
  • Kempinski Khan Palace
  • Kempinski Khan Palace Hotel
  • Kempinski Khan Palace Ulaanbaatar
  • Khan Palace Hotel
  • Khan Palace Kempinski
  • Kempinski Hotel Ulaanbaatar


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests under 16 years old are not allowed in the fitness facility or spa tub.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Buffet breakfast is offered for an extra charge of USD 15 for adults and USD 10 for children (approximately)

Airport shuttle service is offered for an extra charge of USD 40 per person (one way)

Train station pick-up and train station drop-off service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Kempinski Hotel Khan Palace, Ulaanbaatar

Top spots nearby

Recommended by this property

  • Chinggis Khaan Square (18-minute walk)
  • National Academic Theatre of Opera and Ballet of Mongolia (21-minute walk)
  • Zanabazar Museum (24-minute walk)
  • Gandan Monastery (33-minute walk)
  • Winter Palace of Bogdhan (35-minute walk)

Getting around

  • Ulan Bator (ULN-Chinggis Khaan Intl.) - 31 min drive
  • Free self parking
  • Free RV, bus, and truck parking
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

Recent reviews

Fabulous 8.6 From 106 reviews

Kempinski Hotel Khan Palace, Ulaanbaatar
Best Choice in Ulaan-Baatar!
There are many choices of hotels in Ulaan-Baatar. I have standardized on using Kempinski because of their locale (near two excellent coffee shops and a great bakery), their spectacular breakfast (can't beat the quality and cost) and the comfort of their rooms. But the clincher for me is their incredible training to be customer focused. When my luggage was lost in Beijing, they relentlessly pursued the airline to deliver my luggage. Being fully engaged in business and not able to spend the hours on the phone (let alone finding a ready Mongolian speaker to assist) - the concierge was able to resolve the issue and get my luggage to the hotel. That for me is priceless and a practical example of what customer-focused service is about. For these reasons, I strongly recommend not looking at all the other choices and choose Kempinski.
Michael, us1 night business trip
Kempinski Hotel Khan Palace, Ulaanbaatar
A true Five Star Rating
The hotel is centrally located, with plenty of coffee shops, restaraunts and curious shops nearby. It has easy access to the airport as well. But what sets this hotel apart is it's extraordinary service and excellent breakfast. I travel globally and this hotel truly deserves a five star rating.
Michael, us2 night business trip
Kempinski Hotel Khan Palace, Ulaanbaatar
Very Good8.0
Great service; affordable price
This hotel is a bit further down Peace Avenue than Blue Sky or Shangrila and is a bit dated. However, the staff was exceedingly helpful. I asked for water and they put an entire case in my room; they were very attentive and willing to help. Breakfast was also a perfect spread. For any dancers out there, it is also directly across the street from "Heels & Ties Ballroom" which has great ballroom/ Latin Dance events. Since this was considerably less than other hotels including breakfast, I would definitely stay here again.
Lisa, usBusiness trip
Kempinski Hotel Khan Palace, Ulaanbaatar
a little far from city center
Hotel was older, but had some renovations done. Found it a little to far from the historical part of town/ city center. Room was a good size and clean, but the air conditioning could not keep up, therefore room was hot and stuffy. The hotel offered a good breakfast and we found all of the staff very nice and helpful.
John C, us1 night romance trip
Kempinski Hotel Khan Palace, Ulaanbaatar
First world value
Stayed here Aug 3-6 before taking the train to Sainshand and exploring the Gobi for a few days. Hotel is super clean, and my room (2 twin beds) included a couch and sitting area. We met some locals and had a going away get-together in my room with 8 of us in total - and it was nowhere near crowded. Bathroom is first-world clean and fancy. Taxi rides are $2 for 10 minutes, so book this place away from the central square and Irish Pub/nightlife area.
David, usTrip with friends

See all reviews

Kempinski Hotel Khan Palace, Ulaanbaatar

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