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Sheraton Puerto Rico Hotel & Casino, San Juan

4 stars4 stars
200 Convention BoulevardSan Juan00907Puerto Rico, 855-239-9480
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Excellent4.1 / 5
Room
Great room
Location
Great location
Service
Fantastic service
WiFi
Good internet service
436See all 436 Hotels.com reviews
From 2,087 reviewsTripAdvisor Traveller Rating

Sheraton Puerto Rico Hotel & Casino, San Juan

Hotel Info: 855-239-9480

from $185
  • Superior Room, 2 Double Beds
  • Traditional Room
  • Executive Suite
  • Traditional Room, 1 King Bed, City View
  • Executive Suite
  • Deluxe Room, 1 King Bed (Club)
  • Club Room
  • Deluxe Room, 1 King Bed
  • Superior Room, 1 King Bed
  • Club Room
  • Traditional Room, 2 Double Beds
  • Deluxe Room, Balcony, Bay View
  • Traditional Room, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Deluxe Room
  • Traditional Room, 2 Double Beds
  • Superior Room, Bay View
  • Traditional Room, 1 King Bed
  • Executive Suite
  • Executive Suite
  • Executive Suite
  • Sundeck Suite

At a glance

Key facts

Hotel size

  • This hotel has 503 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets stay free (dogs and cats only)

  • Restrictions apply *

  • 2 per room (up to 40 lb)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property
  • Resort fee included

Also known as

  • Sheraton Puerto Rico Casino
  • Sheraton Puerto Rico Hotel & Casino
  • Sheraton Puerto Rico Hotel And Casino
  • Sheraton Puerto Rico Hotel San Juan

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 18 years old are not allowed in the spa without adult supervision.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: USD 100.00 per night

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Self parking costs USD 18 per night

Valet parking costs USD 25 per day with in/out privileges

Microwaves are available for USD 15 per night

Refrigerators are available for USD 25 per night

Rollaway beds are available for USD 35 per night

Breakfast costs between USD $10.00 and USD $25.00 per person (approximately)

Babysitting/childcare is available for an extra charge

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 5 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
Things to do
  • Beach towels
  • Outdoor pool
  • Pool umbrellas
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Casino
Working away
  • Business center
  • Number of meeting rooms - 12
  • Conference space
  • Meeting rooms 25
  • Conference space size (feet) - 35,000
  • Conference space size (meters) - 3
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2009
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Designer toiletries
  • Hair dryer
Be entertained
  • 40-inch flat-screen TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

District Lounge&Sushi Bar - This lobby lounge specializes in Asian cuisine and serves dinner and light fare. Happy hour is offered. Open daily.

Pool Bar & Grille - This poolside restaurant specializes in Latin American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Choices Restaurant - This family restaurant specializes in fusion cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.

Metropol Restaurant - This family restaurant specializes in Cuban cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours.

Texas de Brazil - This steakhouse specializes in Brazilian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Recreation

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Sheraton Puerto Rico Hotel & Casino, San Juan’s small print

Also known as

  • Sheraton Puerto Rico Casino
  • Sheraton Puerto Rico Hotel & Casino
  • Sheraton Puerto Rico Hotel And Casino
  • Sheraton Puerto Rico Hotel San Juan

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 18 years old are not allowed in the spa without adult supervision.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: USD 100.00 per night

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Self parking costs USD 18 per night

Valet parking costs USD 25 per day with in/out privileges

Microwaves are available for USD 15 per night

Refrigerators are available for USD 25 per night

Rollaway beds are available for USD 35 per night

Breakfast costs between USD $10.00 and USD $25.00 per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 436 reviews

Sheraton Puerto Rico Hotel & Casino, San Juan
Excellent4.0 / 5
Great locations and close to eateries
pool side entertainment, bar, grill, and view was great. They ran out of pools towels and it took a long time to get room towels. Grounds were clean, furniture was in great condition. Pool overlooks the sunset, cruise ships and small airport.
1 night family trip
Sheraton Puerto Rico Hotel & Casino, San Juan
Outstanding5.0 / 5
Nice Stay!
Nice hotel, professional, welcoming, and acomadating.
2 night business trip
Sheraton Puerto Rico Hotel & Casino, San Juan
Outstanding5.0 / 5
Good hotel
Great hotel in the convention area. Good quality restaurant near.
1 night trip
Sheraton Puerto Rico Hotel & Casino, San Juan
Outstanding5.0 / 5
Great hotel staff was great had a little hick up with room wanted king and they gave me twin bed however the quickly fixed the problem and everything was great.
1 night romance trip
Sheraton Puerto Rico Hotel & Casino, San Juan
Outstanding5.0 / 5
Good service!
2 night romance trip

See all reviews

Sheraton Puerto Rico Hotel & Casino, San Juan

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