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Banyan Tree Hangzhou, Hangzhou

5 starsFor the benefit of our customers, we have provided a rating based on our rating system.
2 Westbrook Resort, 21 Zijingang RoadHangzhouZhejiang310000China, 800-491-6126

Luxury hotel in Xihu with 3 restaurants, spa
  • Free buffet breakfast, free WiFi, and free parking
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Excellent4.4 / 5
Vibe
Awesome vibe
Wellness Area
Great wellness & sports facilities
Food
Delicious food
Cleanliness
Could use a good cleaning
28See all 28 Hotels.com reviews
From 258 reviewsTripAdvisor Traveller Rating

Banyan Tree Hangzhou, Hangzhou

Hotel Info: 866-539-8117

from $427
  • Water View Villa
  • Two Bedroom Jetpool Villa
  • Spa Jetpool Villa
  • Water View Villa
  • Water Terrace
  • Water Terrace
  • Premier Water Terrace
  • Premier Water Terrace
  • Two Bedroom Jetpool Villa
  • Premier Villa, 1 King Bed, Lake View
  • Villa, 1 King Bed (Water View)
  • Spa Jetpool Villa
  • Water View Villa
  • Premier Suite, 1 King Bed, Terrace
  • Premier Water Terrace
  • Suite, 1 King Bed, Terrace (Water View)
  • Water Terrace
  • Two Bedroom Jetpool Villa
  • Spa Jetpool Villa
Want more choice? Check out our other properties in Hangzhou.

At a glance

Key facts

Hotel size

  • This hotel has 72 rooms

Arriving/leaving

  • Check-in time 3 PM-5:30 AM
  • Check-out time is noon
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

  • Train station pickup *

Parking

  • Free self parking

  • Free nearby parking

Also known as

  • Banyan Tree Hangzhou
  • Banyan Tree Hotel Hangzhou
  • Hangzhou Banyan Tree
  • Banyan Tree Hangzhou Hotel Hangzhou

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for CNY 690 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of CNY 600 per vehicle (one way)

Train station pick-up service is offered for an extra charge

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Free buffet breakfast
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals on site
  • Marina on site
  • Spa tub
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms 2
Services
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Year Built 2009
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Sofa bed
Things to enjoy
  • Separate dining area
  • Furnished balcony or patio
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Digital TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 10 treatment rooms. Services include hot stone massages, Swedish massages, Thai massages, and massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy.

Dining

Baiyun Chinese Restaurant - This restaurant serves brunch, lunch, and dinner.

Water Light Court - This diner serves breakfast, lunch, and dinner. Open 24 hours.

Tea House - Onsite theme restaurant.

Lobby Bar - Onsite coffee shop.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Banyan Tree Hangzhou, Hangzhou’s small print

Also known as

  • Banyan Tree Hangzhou
  • Banyan Tree Hotel Hangzhou
  • Hangzhou Banyan Tree
  • Banyan Tree Hangzhou Hotel Hangzhou

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for CNY 690 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of CNY 600 per vehicle (one way)

Train station pick-up service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Banyan Tree Hangzhou, Hangzhou

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