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Banyan Tree Hangzhou, Hangzhou

5-starFor the benefit of our customers, we have provided a rating based on our rating system.
2 Westbrook Resort, 21 Zijingang RoadHangzhouZhejiang310000China

Luxury hotel in Xihu with 3 restaurants, spa
  • Free buffet breakfast, free WiFi, and free parking
Awesome vibe
Rather comfortable
Wellness Area
Great wellness & sports facilities
Value for money
Fairly good value for money
30See all 30 reviews
From 349 reviewsTripAdvisor Traveller Rating

Banyan Tree Hangzhou, Hangzhou

from $498
  • Water Terrace
  • Premier Water Terrace
  • Water View Villa
  • Spa Jetpool Villa
  • Two Bedroom Jetpool Villa
  • Suite, 1 King Bed, Terrace (Water View)
  • Premier Suite, 1 King Bed, Terrace
  • Villa, 1 King Bed (Water View)
  • Premier Villa, 1 King Bed, Lake View
  • Water Terrace
  • Premier Water Terrace
  • Water View Villa
  • Spa Jetpool Villa
  • Two Bedroom Jetpool Villa
  • Premier Water Terrace
  • Water Terrace
  • Water View Villa
  • Spa Jetpool Villa
  • Two Bedroom Jetpool Villa

At a glance

Key facts

Hotel size

  • This hotel has 72 rooms


  • Check-in time 3 PM-5:30 AM
  • Check-out time is noon
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Babysitting/childcare *


  • Pets not allowed


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Airport shuttle (available on request) *

  • Train station pickup *


  • Free self parking

  • Free nearby parking
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Free buffet breakfast
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals on site
  • Marina on site
  • Spa tub
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms 2
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Year Built 2009
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Sofa bed
Things to enjoy
  • Separate dining area
  • Furnished balcony or patio
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Digital TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features


Guests can pamper themselves with a trip to the onsite spa, which has 10 treatment rooms. Services include hot stone massages, Swedish massages, Thai massages, and massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy.


Baiyun Chinese Restaurant - This restaurant serves brunch, lunch, and dinner.

Water Light Court - This diner serves breakfast, lunch, and dinner. Open 24 hours.

Tea House - Onsite theme restaurant.

Lobby Bar - Onsite coffee shop.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Banyan Tree Hangzhou is listed in the 2016 Condé Nast Traveler Gold List of the world's best places to stay and the 2014 Travel + Leisure 500.

Banyan Tree Hangzhou, Hangzhou’s small print

Also known as

  • Banyan Tree Hangzhou
  • Banyan Tree Hotel Hangzhou
  • Hangzhou Banyan Tree
  • Banyan Tree Hangzhou Hotel Hangzhou


For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for CNY 690 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of CNY 600 per vehicle (one way)

Train station pick-up service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Banyan Tree Hangzhou, Hangzhou


  • In Xihu
  • Cai Shenmiao - 39 min walk
  • Xixi Wetland Park - 3 mi / 4.8 km
  • West Lake - 5.7 mi / 9.2 km
  • Yellow Dragon Sports Center - 3.1 mi / 5 km
  • China National Tea Museum - 3.4 mi / 5.5 km
  • Zhejiang University - 4 mi / 6.4 km
  • Quyuan Park - 4 mi / 6.5 km

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 53 min drive
  • Hangzhou Station - 31 min drive
  • Hangzhou East Railway Station - 35 min drive
  • Free self parking
  • Free parking nearby
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

Banyan Tree Hangzhou, Hangzhou

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