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1 room, 2 adults

Banyan Tree Hangzhou, Hangzhou

5-starFor the benefit of our customers, we have provided a rating based on our rating system.
2 Westbrook Resort, 21 Zijingang Road, Hangzhou, Zhejiang, 310000, China, 800-491-6126

Luxury hotel in Xihu with 3 restaurants, spa
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 1,483 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Service
Fantastic service
Location
Great location
Room
Great room
Cleanliness
Could use a good cleaning

Banyan Tree Hangzhou, Hangzhou

More Info: 866-539-8117

  • Suite, 1 King Bed, Terrace (Water View)
  • Premier Suite, 1 King Bed, Terrace
  • Villa, 1 King Bed (Water View)
  • Premier Villa, 1 King Bed, Lake View

What’s around Banyan Tree Hangzhou, Hangzhou

Landmarks

  • In Xihu
  • National Wetland Museum of China - 15 min walk
  • Cai Shenmiao - 34 min walk
  • Xixi Wetland Park - 2.5 mi / 4.1 km
  • West Lake - 4.7 mi / 7.6 km
  • Broken Bridge - 5.5 mi / 8.8 km
  • Yellow Dragon Sports Center - 3.6 mi / 5.7 km
  • Hangzhou Botanical Garden - 3.8 mi / 6.1 km

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 56 min drive
  • Hangzhou Station - 14 min drive
  • Hangzhou East Railway Station - 36 min drive
  • Hangzhou Yuhang Station - 45 min drive
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 72 rooms

Arriving/leaving

  • Check-in time 3 PM-5:30 AM
  • Check-out time is noon
There is no front desk at this property. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

  • Train station pick-up *

Parking

  • Free self parking

  • Free nearby parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Marina on site
  • Spa tub
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms
Services
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Year Built - 2009
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
  • Library
Accessibility
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Sofa bed
Things to enjoy
  • Separate dining area
  • Furnished balcony or patio
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Digital TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 10 treatment rooms. Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy.

Dining

Baiyun Chinese Restaurant - This restaurant serves brunch, lunch, and dinner.

Water Light Court - This diner serves breakfast, lunch, and dinner. Open 24 hours.

Tea House - Onsite theme restaurant.

Lobby Bar - Onsite coffee shop.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Banyan Tree Hangzhou, Hangzhou’s small print

Also known as

  • Banyan Tree Hangzhou
  • Banyan Tree Hangzhou Hotel Hangzhou
  • Banyan Tree Hotel Hangzhou
  • Hangzhou Banyan Tree
  • Banyan Tree Hangzhou Hotel
  • Banyan Tree Hangzhou Hotel Hangzhou
  • Banyan Tree Hangzhou Hotel
  • Banyan Tree Hangzhou Hangzhou

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for CNY 690 per night

Airport shuttle service is offered for an extra charge of CNY 600 per vehicle (one-way)

Train station pick-up service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very Good 8.2 From 24 reviews

Exceptional 10.0
享受假期
好乾淨,人少,服務好
gb3 night romance trip

Banyan Tree Hangzhou, Hangzhou

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