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Fairmont Yangcheng Lake, Suzhou

5 stars
No. 3668 West Ma'anshan RoadKunshan, SuzhouJiangsu215300China, ‏800-491-6126
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Excellent4.4 / 5
Beach
Beautiful beach
Wellness Area
Great wellness & sports facilities
Service
Fantastic service
Value for money
Poor value for money
18See all 18 Hotels.com reviews
From 310 reviewsTripAdvisor Traveller Rating

Fairmont Yangcheng Lake, Suzhou

Hotel Info: 866-539-8117

from $133
  • Fairmont Lake Shore Room
  • Deluxe Park View Room
  • Fairmont Park View King Room
  • Fairmont Gold Park View King Room
  • Signature Room, 1 King Bed, Lake View
  • Fairmont Lakeshore Room
  • Suite, 1 Bedroom
  • Junior Suite
  • Signature Lake View Room
  • Fairmont Park View Room
  • One Bedroom Suite
  • Junior Suite, Lake View
  • Fairmont Gold Lake View Room
  • Fairmont Gold Park View Room
  • Fairmont Gold Lake View King Room
  • Deluxe Room, 1 King Bed, Park View

At a glance

Key facts

Hotel size

  • This hotel has 199 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

  • Children's club *

Pets

  • Pets stay free

  • Restrictions apply *

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle *

Parking

  • Free self parking

Also known as

  • Fairmont Yangcheng
  • Fairmont Yangcheng Hotel
  • Fairmont Yangcheng Hotel Kunshan Lake
  • Fairmont Yangcheng Lake Kunshan
  • Yangcheng
  • Fairmont Yangcheng Lake Hotel Suzhou
  • Fairmont Yangcheng Lake Hotel
  • Fairmont Yangcheng Lake Suzhou
  • Fairmont Yangcheng Lake

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Guests under 17 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for CNY 230 per night

Buffet breakfast is offered for an extra charge of CNY ¥158.7 per person (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of CNY 800 per person (one way)

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Outdoor pool
  • 24-hour fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Free water park access
  • Children's pool
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 6
  • Conference space
  • Conference space size (feet) - 23672
  • Conference space size (meters) - 2199
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2009
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Freshen up
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Cable TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Willow Stream has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include massages and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 17 years old are not allowed in the spa.

Dining

Yi Feng Court - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.

Essence - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Reservations are required. Open daily.

Luwei - Onsite lobby lounge. Open daily.

Wugu - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required.

Recreation

On Site

  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room
  • Basketball on site
  • Bicycle rentals on site
  • Fishing on site
  • Miniature golf on site
  • Playground on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Free water park access

Nearby

  • Hiking/biking trails nearby

Fairmont Yangcheng Lake, Suzhou’s small print

Also known as

  • Fairmont Yangcheng
  • Fairmont Yangcheng Hotel
  • Fairmont Yangcheng Hotel Kunshan Lake
  • Fairmont Yangcheng Lake Kunshan
  • Yangcheng
  • Fairmont Yangcheng Lake Hotel Suzhou
  • Fairmont Yangcheng Lake Hotel
  • Fairmont Yangcheng Lake Suzhou
  • Fairmont Yangcheng Lake

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Guests under 17 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for CNY 230 per night

Buffet breakfast is offered for an extra charge of CNY ¥158.7 per person (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of CNY 800 per person (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.4 /5 from 18 reviews

Fairmont Yangcheng Lake, Suzhou
Outstanding5.0 / 5
Awesome hotel
We went to Suzhou to see old friends and stayed at the lovely Fairmont. We were only there for one night but would love to come back and stay longer.
1 night romance trip
Fairmont Yangcheng Lake, Suzhou
Excellent4.0 / 5
Yangcheng FISH farm lake and expensive food
The hotel is beautiful in a scenic location on lakefront. The view of the lake is nice, but the lake itself is nothing but a large fish farm as far as the eyes can see almost the entire lake. Every morning the lake is filled with fishing wooden boats. Room rate during my stay was nice, but food is expensive in the 2 restaurants. Unfortunately there is no nearby walking-distance restaurant to go for dinner. A small cup of Tom Yum soup with 1 shrimp, mussel, and few pieces of squid cost 78RMB while green tea after the meal costs 40RMB. I was stuck at the hotel using the 2 high-priced restaurants for the few nights. I will stay at other hotels next time back in the area.
3 night business trip
Fairmont Yangcheng Lake, Suzhou
Outstanding5.0 / 5
Very good place to family
The hotel is near by the Yang Chen lake and the view is beautiful.
1 night family trip
Fairmont Yangcheng Lake, Suzhou
Good3.0 / 5
lakeside getaway
Hotel location is by the lake, very scenic and good for weekend getaway, especially during the hairy crab season. However, there are quite a few cons. First the hotel is built cheaply. Walls are thin and everytime someone walks by, we could hear them. The A/C seems to come out of the bathroom so no matter how low I set the thermostat, the room is a bit stuffy but the bathroom is freezing. There is not enough F&B space for the size of the hotel. At breakfast, it is complete chaos. people have to sit out in the hallways. Breakfast food is quite bad so I can't imagine why the previous reviews said breakfast selection is good. The worst part is, while not the hotel's fault, there are just way too many people (and they are loud and inconsiderate). At times, I feel like I'm at a Chinese wet market rather than a resort. I wanted to bring my wife to a resort location near Shanghai for her birthday but it just wasn't that pleasant of experience. The only good thing I can say about this hotel is the staff are generally quite nice and friendly, (even if occassionally I run into a staff who has no idea what's going on).
1 night trip
Fairmont Yangcheng Lake, Suzhou
Outstanding5.0 / 5
excellent family weekend close to Shanghai
very good in a nice natural environment with plenty of fun for kids and adults
1 night family trip

See all reviews

Fairmont Yangcheng Lake, Suzhou

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