All hotels in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults
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Mahekal Beach Resort, Playa del Carmen

4 stars
38 St And The BeachPlaya del CarmenQROO77710Mexico, 800-491-6126
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Outstanding4.6 / 5
Location
Great location
Breakfast
Tasty breakfast
Beach
Beautiful beach
Food
Delicious food
344See all 344 Hotels.com reviews
From 2,110 reviewsTripAdvisor Traveller Rating
  • Cancun, Quintana Roo (CUN-Cancun Intl.) 45-min drive; 34.5 miles/55.5 km
  • Free parking nearby
  • Airport shuttle (surcharge)

Mahekal Beach Resort, Playa del Carmen

Hotel Info: 866-539-8117

from $190
  • Garden View
  • Standard Ocean Front
  • Room, Ocean View (Palapa)
  • Room, Ocean View
  • Deluxe Room (Ocean front)
  • Standard Palapa Garden View
  • Treehouse
  • Treehouse Palapa
  • Standard Palapa Ocean View
  • Room, Garden View
  • Standard Garden View
  • Room, Garden View (Palapa)
  • Standard Ocean View
  • Ocean View

At a glance

Key facts

Hotel size

  • This hotel has 196 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is 11 AM
24-hour airport shuttle service is available. Contact the property in advance to get details. This property is located near several bars and nightclubs, which may be disturbing to the peace and quiet of the resort. For more details, please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free nearby parking

Other information

  • Smoke-free property

Also known as

  • Mahekal
  • Shangri La Caribe Playa Del Carmen
  • Mahekal Beach
  • Mahekal Beach Playa del Carmen
  • Mahekal Beach Resort
  • Mahekal Beach Resort Playa del Carmen
  • Mahekal Resort
  • Mahekal Beach Hotel Playa Del Carmen
  • Mahekal Beach Resort Riviera Maya/Playa Del Carmen, Mexico
  • Shangri La Caribe Hotel

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Deposit: USD 115 per week

  • Christmas Eve (24 December) Gala Dinner per adult: USD 70
  • Christmas Eve (24 December) Gala Dinner per child: USD 1 (up to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 70
  • New Year's Eve (31 December) Gala Dinner per child: USD 1 (up to 12 years old)

Optional extras

Late check-out can be arranged for an extra charge

Refrigerators are available for USD 10 per night

Buffet breakfast is offered for an extra charge of USD 15 per person (approximately)

Pets are allowed for an extra charge of USD 25 per pet, per night

Airport shuttle service is offered for an extra charge of USD 120 per person (roundtrip)

Airport shuttle for children between the ages of 5 and 17 costs USD 30.00 (roundtrip)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • 2 poolside bars
  • Beach bar
  • Swim-up bar
Things to do
  • Free beach cabanas
  • Beach sun loungers
  • Number of outdoor pools - 4
  • Swim-up bar
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Beach umbrellas
  • Pool sun loungers
  • Beach towels
  • Pool umbrellas
  • Billiards or pool table
Working away
  • Conference space
  • Meeting rooms 2
  • Conference space size (feet) - 1200
  • Conference space size (meters) - 111
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 33
  • Year Built 1982
  • Garden
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)
Things to enjoy
  • Patio
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

Cocina - This buffet restaurant specializes in Mexican cuisine. Guests can enjoy drinks at the bar. Open daily.

Las Olas - This beachfront cocktail bar specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Reservations are required. Open daily.

Fuego Restaurante y Bar - This beach cocktail bar specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Reservations are required. Open daily.

Recreation

On Site

  • Scuba diving on site
  • Snorkeling on site
  • Surfing/boogie boarding on site
  • Yoga classes/instruction on site

Nearby

  • Ecotours nearby
  • Parasailing nearby
  • Sailing nearby
  • Water skiing nearby
  • Windsurfing nearby

Mahekal Beach Resort, Playa del Carmen’s small print

Also known as

  • Mahekal
  • Shangri La Caribe Playa Del Carmen
  • Mahekal Beach
  • Mahekal Beach Playa del Carmen
  • Mahekal Beach Resort
  • Mahekal Beach Resort Playa del Carmen
  • Mahekal Resort
  • Mahekal Beach Hotel Playa Del Carmen
  • Mahekal Beach Resort Riviera Maya/Playa Del Carmen, Mexico
  • Shangri La Caribe Hotel

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Deposit: USD 115 per week

  • Christmas Eve (24 December) Gala Dinner per adult: USD 70
  • Christmas Eve (24 December) Gala Dinner per child: USD 1 (up to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 70
  • New Year's Eve (31 December) Gala Dinner per child: USD 1 (up to 12 years old)

Optional extras

Late check-out can be arranged for an extra charge

Refrigerators are available for USD 10 per night

Buffet breakfast is offered for an extra charge of USD 15 per person (approximately)

Pets are allowed for an extra charge of USD 25 per pet, per night

Airport shuttle service is offered for an extra charge of USD 120 per person (roundtrip)

Airport shuttle for children between the ages of 5 and 17 costs USD 30.00 (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.6 /5 from 344 reviews

Mahekal Beach Resort, Playa del Carmen
Outstanding5.0 / 5
What an awesome hotel!
What a delight! This hotel was everything we could ask for and more! So relaxing, quiet, well maintained, excellent service, spa services were awesome, housekeeping was excellent, and direct beach access. The food was absolutely delicious and access to 5th Street was optimum. I would recommend this hotel to any one, and will definitely return for years to come!
5 night romance trip
Mahekal Beach Resort, Playa del Carmen
Outstanding5.0 / 5
Wonderful boutique resort!
Was an amazing boutique resort. We have been to Playa several times and have always stayed in large resorts. This was small but had everything you need including the best resort food we have ever had! Fuego is a must. Arrive was incredible. We were able to walk to 5th Ave. Instead of constant taxi rides which was so nice. We will never stay anywhere else when in Playa.
5 night romance trip
Mahekal Beach Resort, Playa del Carmen
Outstanding5.0 / 5
This is heaven.
This hotel is absolute paradise. We had a room right next to the pool/bar which was awesome, particularly during happy hour. You have direct beach access, super attentive staff bring tasty drinks and (decent enough) food, the infinity pool overlooks the beach, you're about a 5 minute walk to the main strip of bars, restaurants, and clubs in Playa. Probably the most comfortable bed I slept in during 3 weeks in Mexico. The gym is fantastic-- small, but has everything you need and it looks like it was built and installed yesterday. Book a room here now, you won't regret it.
1 night trip with friends
Mahekal Beach Resort, Playa del Carmen
Excellent4.0 / 5
Beautiful place to stay
Mehekal is absolutely gorgeous. Beautiful layout and lush green grounds with a tropical jungle feel. The staff was super friendly and helpful. Loved being right on the beach and access to beach chairs and umbrellas. Very close to Mamitas Beach Club so you could hear their music and walk over if you wanted a different atmosphere. This was a girls trip and I would recommend this hotel more for couples. Was very quiet and farther away from the heart of the city. But you were still close enough to plenty of restaurants, shopping, and convenience store. You could even exchange your money at the hotel which was convenient. I would not recommend doing the all inclusive food. We did the dinner buffet late our first night and were dissapointend. Very pricy and not that good. The other thing was that they are always watering the plants on ground to keep them green and smells like grey water. Also our room smelled like mildew. We didn't complain though because the a/c was nice and cold.
4 night trip with friends
Mahekal Beach Resort, Playa del Carmen
Outstanding5.0 / 5
Enjoyed our stay.
Enjoyed our stay, room was great, they have bug spray in room for you to use, refilled water bottles daily. Few steps from beach. Enjoyed the hammocks in the evening when it was time to wind down.
4 night family trip

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Mahekal Beach Resort, Playa del Carmen

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