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All properties in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults

Mahekal Beach Resort, Playa del Carmen

4-star4 stars
38 St And The Beach, Playa del Carmen, QROO, 77710, Mexico

4-star beach hotel with beach bar, near Mamitas Beach Club
  • Free WiFi in lobby
  • Collect nightsYou can collect Hotels.com® Rewards nights here
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Superb9.0
Location
Great location
Food
Delicious food
WiFi
Good internet service
Beach
Beautiful beach
1068See all 1,068 Hotels.com reviews
From 2,330 reviews

TripAdvisor Traveller Rating

Mahekal Beach Resort, Playa del Carmen

from $209
  • Room, Garden View
  • Room, Garden View (Palapa)
  • Room, Ocean View
  • Room, Ocean View (Palapa)
  • Premium Ocean Front
  • Treehouse
  • Treehouse Palapa
  • Premium Penthouse King
  • Premium Beach House (Palapa)
  • Mahekal Deal of the day

What’s around Mahekal Beach Resort, Playa del Carmen

Top spots nearby

Recommended by this property

  • Mamitas Beach Club (3-minute walk)
  • Mario Villanueva Stadium Madrid (5-minute walk)
  • Quinta Avenida (6-minute walk)
  • Pier Navega (8-minute walk)
  • Quinta Alegría Shopping Mall (8-minute walk)
  • Nuestra Senora del Carmen Catholic Church (11-minute walk)
  • Playa del Carmen Maritime Terminal (18-minute walk)

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 195 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements. This property is located near several bars and nightclubs, which may be disturbing to the peace and quiet of the resort. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

Internet

  • Free WiFi in public areas

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Swim-up bar
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Free beach cabanas
  • Beach towels
  • Number of outdoor pools - 3
  • Swim-up bar
  • 24-hour fitness facilities
  • Spa treatment room(s)
  • Surfing/boogie boarding on site
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Parasailing nearby
  • Sailing nearby
  • Water skiing nearby
  • Windsurfing nearby
  • Pool sun loungers
  • Pool umbrellas
  • Billiards or pool table
Working away
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 33
  • Year Built - 1982
  • Garden
  • Fireplace in lobby

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Individually decorated
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Stay connected
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Cocina - This buffet restaurant specializes in Mexican cuisine. Guests can enjoy drinks at the bar.

Las Olas - This beachfront buffet restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Reservations are required. Open daily.

Fuego Restaurante y Bar - This beach fine-dining restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Reservations are required. Open daily.

Boli´s Bar - Onsite sports bar. Happy hour is offered. Open daily.

Itzi Pool Bar - This brewpub is located by the pool. Happy hour is offered. Open daily.

Awards and affiliations

  • Mahekal Beach Resort is listed in the 2016 Condé Nast Traveler Top 100 List.

Mahekal Beach Resort, Playa del Carmen’s small print

Also known as

  • Mahekal
  • Shangri La Caribe Playa Del Carmen
  • Mahekal Beach
  • Mahekal Beach Playa del Carmen
  • Mahekal Beach Resort
  • Mahekal Beach Resort Playa del Carmen
  • Mahekal Resort
  • Mahekal Beach Hotel Playa Del Carmen
  • Mahekal Beach Resort Riviera Maya/Playa Del Carmen, Mexico
  • Shangri La Caribe Hotel

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Children under 17 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

Guests under 16 years old are not allowed in the spa tub.

This property does not have elevators.

Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking. Parties and events are allowed on site. Guests can rest easy knowing there's a smoke detector on site. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Deposit: USD 100.00 per night

  • Christmas Eve (24 December) Gala Dinner per adult: USD 80.00
  • Christmas Eve (24 December) Gala Dinner per child: USD 40.00 (from 5 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 80.00
  • New Year's Eve (31 December) Gala Dinner per child: USD 40.00 (from 5 to 12 years old)

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Refrigerators are available for USD 10 per night

Buffet breakfast is offered for an extra charge of USD 20 for adults and USD 12 for children (approximately)

Pets are allowed for an extra charge of USD 25 per pet, per night

Airport shuttle service is offered for an extra charge of USD 134 per person (roundtrip)

Airport shuttle for children between the ages of 5 and 12 costs USD 134 (roundtrip)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Superb 9.0 From 1,068 reviews

Exceptional 10.0
Wonderful!
We loved our second stay at Mahekal Beach Resort. Regelio made sure our dining experience was phenomenal. We will be back again!
Stinson, us3 night romance trip
Exceptional 10.0
great
excellent place for relaxing food is really good and location is just perfect
Yasuny, usFamily trip
Exceptional 10.0
Truly amazing and relaxing place for couples!
Well what can we say? This hotel is always amazing. We stayed in an upper palapa suite near the pool. This is our 5th return to this hotel due to the location of the property, private beach, amazing rooms, friendly staff, and food. We will be coming back year after year for our annual couples getaway. We highly recommend this place for anyone who enjoys quiet, peaceful morning sipping coffee on their individual hammocks while watching all the native habitat and jungle feel of their surroundings.
Kamil, usRomance trip
Exceptional 10.0
Would rebook in a heartbeat!
LOVED LOVED this resort! We had such hospitable, lovely, cheery service the entire time! I was surprised exploring around to see how big the property was, because it felt very intimate and small - which was exactly what we were looking for. I'll say this - we had booked an ocean-view room and ended up RIGHT ON THE BEACH!!! The room was incredible... but as a reminder, the ocean is very loud, so - careful what you wish for. Would rebook the Mahekal in a heartbeat.
Katharine, us1 night trip with friends
Good 6.0
I wanted to love it
The place was beautiful, the hospitality, not so much. We had multiple isssues that were not dealt with properly. It was unfortunate because the place itself was beautiful.
Melinda, us4 night trip with friends

Mahekal Beach Resort, Playa del Carmen

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