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Grand Guadalupe by Inmense, San Cristobal de las Casas

3-star3 stars
Real de Guadalupe No. 172Barrio de Guadalupe, San Cristobal de las CasasCHIS29230Mexico

3-star San Cristobal de las Casas hotel with restaurant
  • Free WiFi
Very Good8.0
Fantastic service
Great location
Could use a good cleaning
33See all 33 reviews
From 57 reviewsTripAdvisor Traveller Rating

Grand Guadalupe by Inmense, San Cristobal de las Casas

from $60
  • Standard Room
  • Junior Suite
  • Suite (Master)

At a glance

Key facts

Hotel size

  • This hotel has 12 rooms


  • Check-in time 3 PM-noon
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Children (9 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle *


  • Free nearby parking

Other information

  • Smoke-free property
  • All-inclusive rates available
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
Things to do
  • Spa services on site
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Wedding services
  • Multilingual staff

In the room

Sleep well
  • Turndown service
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Free WiFi
Food and drink
  • Free bottled water
  • Daily housekeeping

Special features

All inclusive

All-inclusive room rates at Grand Guadalupe by Inmense are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).


Onsite venue - This restaurant specializes in Mexican cuisine and serves breakfast and dinner.

Grand Guadalupe by Inmense, San Cristobal de las Casas’s small print

Also known as

  • Casa de Guadalupe
  • Hotel Casa Guadalupe


Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Christmas Eve (24 December) Gala Dinner per adult: MXN 800

Optional extras

Airport shuttle service is offered for an extra charge of MXN 875 per person (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Grand Guadalupe by Inmense, San Cristobal de las Casas


  • Guadalupe Church - 3 min walk
  • Na Bolom Cultural Museum - 9 min walk
  • San Cristobal de las Casas Cathedral - 13 min walk
  • Plaza de La Paz - 14 min walk
  • Mesoamerican Museum of Jade - 16 min walk
  • Santo Domingo Handicraft Market - 17 min walk
  • Arches of Carmen - 18 min walk
  • Regional Costume Museum - 18 min walk

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 73 min drive
  • Free parking nearby
  • Airport shuttle (surcharge)

Recent reviews

Very Good 8.0 From 33 reviews

Grand Guadalupe by Inmense, San Cristobal de las Casas
Lousy - and looks are deceiving
Water only worked half the time. Sewage smells. Far from the town center. Very small breakfast. Noisy. The place looks beautiful but looks are deceiving. I wasted my money on this place. Only saving grace was a nice staff but with the inability to change anything for the better.
A Traveler, us2 night family trip
Grand Guadalupe by Inmense, San Cristobal de las Casas
Very Good8.0
Beautiful but inconvenient
Over all the hotel is nice ,a restored hacienda, but certain inconveniences made it not as nice as it could have been. We paid more here than anywhere on our 2 month trip and it wasn't the best. The beds were hard as rocks. They said they were brand new and I think they were. They had no cushioning on the top. I felt bruised In the morning. The rooms open to the central courtyard which is the dining room. So forget sleeping in! The car parking was several blocks away and they locked it at all times so if you needed your car you had to get someone to go with you. The central part of the town was quite a truck. They are pet friendly but they charge $250 pesos per night extra. I wish there was a way of knowing up what extra charges exactly apply.
Jill, usRomance trip
Grand Guadalupe by Inmense, San Cristobal de las Casas
Very Good8.0
Very gentle recepcionists.
HUGO JESUS, us4 night family trip

See all reviews

Grand Guadalupe by Inmense, San Cristobal de las Casas

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