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Grand Hotel Açores Atlântico

Photo gallery for Grand Hotel Açores Atlântico

Minibar, in-room safe, desk, soundproofing
Indoor pool
Indoor pool
Indoor pool
Minibar, in-room safe, desk, soundproofing

Overview of Grand Hotel Açores Atlântico

VIP Access

Grand Hotel Açores Atlântico

5.0 star property
Luxury hotel in Ponta Delgada with spa and indoor pool

9.4/10 Exceptional

471 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
The price is €107
Price available on 28/11/2022
Map
Avenida Infante D. Henrique 113, Ponta Delgada, 9500-150
Main amenities
  • Daily housekeeping
  • Marina
  • Near the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Fitness centre
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • In-room childcare
  • Business centre
For families
  • Children stay free
  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace

Room options

About this area

What's nearby

  • Heart of Ponta Delgada
  • Ponta Delgada Harbour - 1 min drive

Getting around

  • Ponta Delgada (PDL-Joao Paulo II) - 13 min drive
  • Area shuttle (surcharge)

Restaurants

  • O Anfiteatro - 4 min walk
  • Boca de Cena - 6 min walk
  • Mercado do Peixe - 6 min walk
  • Calçada do Cais - 6 min walk
  • Taberna Açor - 6 min walk

About this property

Grand Hotel Açores Atlântico

A great choice for a stay in Ponta Delgada, Grand Hotel Açores Atlântico features a marina. Guests can indulge in massages at the spa, and Portuguese cuisine is served at Balcony, which is open for breakfast and dinner. An indoor pool, a bar/lounge and a fitness centre are other highlights at this luxurious hotel. Fellow travellers love the comfortable beds and helpful staff.

Languages

English, French, German, Portuguese, Romanian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Clean & Safe (Portugal)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 140 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 10 per day)
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Off-site

  • Area shuttle within 0 kilometers*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Shopping
  • Beach nearby
  • Bike rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Horse riding nearby
  • Kayaking nearby
  • Scuba-diving nearby
  • Hot springs nearby

Working away

  • Business centre
  • 8 meeting rooms
  • Conference space (5027 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Marina

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height worktop and sink

Languages

  • English
  • French
  • German
  • Portuguese
  • Romanian
  • Spanish

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Slippers

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Dining

Balcony – Overlooking the ocean, this restaurant specialises in Portuguese cuisine and serves breakfast and dinner.
Vapore Bar – This bar specialises in Portuguese cuisine and serves breakfast, brunch, dinner and light fare. A children's menu is available. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • Local area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Parking

  • Self-parking costs EUR 10 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Property registration number 1078

Also known as

Hotel Açores Atlântico Ponta Delgada
Hotel Açores Atlântico
Açores Atlântico Ponta Delgada
Açores Atlântico
Hotel Acores Atlantico Ponta Delgada, Azores - Sao Miguel
Grand Hotel Açores Atlântico Ponta Delgada
Grand Açores Atlântico Ponta Delgada
Grand Açores Atlântico
Acores Atlantico Ponta Delgada
Grand Hotel Açores Atlântico Hotel
Grand Hotel Açores Atlântico Ponta Delgada
Grand Hotel Açores Atlântico Hotel Ponta Delgada

Frequently asked questions

Does Grand Hotel Açores Atlântico offer free cancellation for a full refund?
Yes, Grand Hotel Açores Atlântico does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Grand Hotel Açores Atlântico?
As of 26 November 2022, prices found for a 1-night stay for 2 adults at Grand Hotel Açores Atlântico on 28 November 2022 start from €107, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Grand Hotel Açores Atlântico?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Grand Hotel Açores Atlântico?
Yes, there's an indoor pool.
Are pets allowed at Grand Hotel Açores Atlântico?
Sorry, pets aren't allowed.
Is parking offered on site at Grand Hotel Açores Atlântico?
Yes. Self-parking costs EUR 10 per day. Parking spaces may be limited.
What are the check-in and check-out times at Grand Hotel Açores Atlântico?
You can check in from 3:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Grand Hotel Açores Atlântico and nearby?
Have fun with activities such as cycling, boat tours and horse riding, and practise your swing at the nearby golf course. Additional recreation nearby includes hot springs and ecotours. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Grand Hotel Açores Atlântico also has a fitness centre.
Are there restaurants at or near Grand Hotel Açores Atlântico?
Yes, Balcony offers Portuguese cuisine and ocean views. Nearby restaurants include O Anfiteatro (4-min walk), Boca de Cena (6-min walk) and Mercado do Peixe (6-min walk).
What's the area around Grand Hotel Açores Atlântico like?
Grand Hotel Açores Atlântico is in the heart of Ponta Delgada, a short 4-minute walk from Ponta Delgada Marina and 8 minutes' walk from Ponta Delgada City Gates. Travellers love the hotel's prime location.

Overall score and ratings

9.4

Exceptional

9.7/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.5/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Exceptional

Great hotel in Ponta Delgada
Great staff, great room, great location. Overall great staff.
Per, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Go-To Hotel in PDL
Excellent stay! Front desk staff were welcoming (thanks Joao!) and facilitated a perfect trip. Doorman Nuno was amazing and kind, and went out of his way to help us. Buffet-Breakfast was excellent with fresh items and good variability. Location cannot be beat.
David, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was perfect
It was great. The view was just great, from the moment we entered the room. Then, the service. They came into our room twice a day. The indoor pool is great, and there is a chance to swim in the ocean just across the street. The breakfast buffet has a lot of great choices, and we even tried the hamburgers at the bar; they were just delicious. Last but not least, the staff. They went above and beyond our expectations to cover all of our needs; transportation, tours, accommodation, just everything. We would definitely stay again in this hotel if we were in Ponta Delgada in the future.
Jesus David, 2-night trip
Verified Hotels.com guest review

8/10 Very good

The hotel, service and location was the best.
The hotel was great including the location and the staff was amazing. We could walk everywhere being so close to the center of the city. The only thing I would ask them to change would be the breakfast and not the food which was good but the food that was supposed to be hot it never was.
4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

sandra, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ruby, 4-night trip
Verified Hotels.com guest review

6/10 Good

VIP Gold benefits *NOT* as advertised
I knocked down the review from 5 stars because of an issue that may be the fault of hotels.com. As a Gold VIP one of the benefits listed on the booking was a "guaranteed" 2 hour late checkout. But when I asked to checkout the late the hotel denied the existence such a policy, saying it was only upon availability (which it was not). So I don't know who pulled the bait and switch, hotels.com or the hotel, but it messed up my plans for that day. Otherwise a fine hotel.
Daniel, 4-night trip
Verified Hotels.com guest review

2/10 Poor

Disappointed
Andrea P. at the frint desk was not friendly. Talking with 2 other colleagues when i entered. Was abrasive and not the greeting id expert at this type of hotel. Bell man were beyond great! Very knowledgeable and the best staff i met. Restaurant vapour was run mostly but 1 server working 8 tables. Friendly but definitely overwhelmed. You can tell the hotel is understaffed. All their properties were.
David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel and delicious food at the bar.
Teresita, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

This hotel had a perfect location. The staff were helpful. The hotel had valet parking for 10 Euros a day. Our room had three single beds which was perfect as I was traveling with my two adult children.
Robert, 3-night family trip
Verified Expedia guest review