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Palazzo Caracciolo Napoli MGallery by Sofitel, Naples

4-star4 stars
Via Carbonara 112NaplesNA80139Italy

4-star hotel with restaurant, near Cathedral of Naples
  • Free WiFi
Fabulous8.6
Amenities
Great amenities
Service
Fantastic service
Location
Great location
Pool
Pool should be renewed
370See all 370 Hotels.com reviews
From 2,775 reviewsTripAdvisor Traveller Rating

Palazzo Caracciolo Napoli MGallery by Sofitel, Naples

from $140
  • Deluxe Room
  • Superior Room
  • Superior Room
  • Junior Suite

At a glance

Key facts

Hotel size

  • This hotel has 146 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-in

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets allowed (dogs and cats only) *

  • 1 per room (up to 7 kg)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Cruise terminal shuttle *

  • Ferry terminal shuttle *

Parking

  • Valet parking *
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • 24-hour fitness facilities
  • Spa tub
  • Steam room
  • Windsurfing nearby
  • Sauna
Working away
  • 24-hour business center
  • Meeting rooms 8
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
Sleep well
  • Soundproofed rooms
  • Premium bedding
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Palazzo Caracciolo Napoli MGallery by Sofitel, Naples’s small print

Also known as

  • MGallery Caracciolo Napoli
  • Palazzo Caracciolo Napoli MGallery Sofitel Hotel
  • Palazzo Caracciolo Napoli MGallery Sofitel Naples
  • Palazzo Caracciolo Napoli MGallery Sofitel
  • MGallery Palazzo Caracciolo Napoli
  • Palazzo Caracciolo Napoli MGallery
  • Palazzo Caracciolo Napoli MGallery Collection
  • Palazzo Caracciolo Napoli MGallery Collection Hotel
  • Palazzo Caracciolo Napoli MGallery Collection Hotel Naples
  • Palazzo Caracciolo Napoli MGallery Collection Naples
  • m Gallery Palazzo Caracciolo Hotel Naples
  • Palazzo Caracciolo Napoli MGallery Sofitel Hotel Naples

Policies

Additional policies and fees may apply when booking more than 7 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Guests under 14 years old are not allowed in the health club, fitness facility, or spa tub.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 3.5 per person, per night, up to 14 nights. This tax does not apply to children under 18 years of age.

Deposit: EUR 150 per stay

Optional extras

Valet parking costs EUR 25 per day with in/out privileges

Buffet breakfast is offered for an extra charge of EUR 15 per person (approximately)

Cribs/Infant beds are available for EUR 25 per night

Pets are allowed for an extra charge of EUR 15.00 per pet, per night (maximum EUR 15.00 per stay)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Palazzo Caracciolo Napoli MGallery by Sofitel, Naples

Landmarks

  • In Historical Center
  • Cathedral of Naples - 6 min walk
  • National Archaeological Museum - 15 min walk
  • Santa Chiara - 17 min walk
  • Castel Nuovo - 30 min walk
  • Catacombe di San Gennaro - 31 min walk
  • Molo Beverello Port - 31 min walk
  • Galleria Umberto - 34 min walk

Getting around

  • Naples (NAP-Naples Intl.) - 13 min drive
  • Naples Central Station - 13 min walk
  • Naples Mergellina Station - 16 min drive
  • Naples Campi Flegrei Station - 17 min drive
  • Piazza Cavour Station - 9 min walk
  • Museo Station - 13 min walk
  • Porta Nolana Station - 13 min walk
  • Valet parking (surcharge)
  • Ferry terminal shuttle
  • Cruise terminal shuttle (surcharge)

Recent reviews

Fabulous 8.6 From 370 reviews

Palazzo Caracciolo Napoli MGallery by Sofitel, Naples
Good6.0
Nice hotel but in a challenging area.
Hotel was fine but location challenging. Could walk where we wanted but area was dirty and strewn with litter. Proximity to railway station meant easy access to transport but brings it's own challenges after dark. In fact hotel suggested taking cabs to restaurants even though they were in walking distance. Breakfasts we're good.
Michael, us7 night trip
Palazzo Caracciolo Napoli MGallery by Sofitel, Naples
Exceptional10.0
Best hotel of our trip. Great room.
William, us3 night trip with friends
Palazzo Caracciolo Napoli MGallery by Sofitel, Naples
Exceptional10.0
Great Hotel in Naples
Beautiful hotel, comfortable beds, nice shower and parking! Great breakfast. Staff was very helpful. We had a few problems with our room key cards which was the only problem we had. One can walk through the historic district and down to the shopping streets from here.
Arlene, us2 night romance trip
Palazzo Caracciolo Napoli MGallery by Sofitel, Naples
Fair4.0
Plumbing woes
The service on arrival was prompt, courteous and helpful. The bed was wonderfully soft and comfortable. Unfortunately due to a plumbing issue I took a shower on arrival in too hot water, since the cold water wasn't working. When i called the front desk, they said it wasn't working in the hotel, but would be in 20 minutes. Later that evening I was brushing my teeth, and a huge burst of totally muddy water came out of the spout, leaving sediment. MIT was true in all the sinks, toilet, and tub. While I understand plumbing problems happen, I felt the hotel should in some way recompense us for being unable to take showers and use the water one would expect for $147. They shrugged and said they couldn't. So what would have been a delightful stay was less than expected,
Jan, us1 night trip with friends
Palazzo Caracciolo Napoli MGallery by Sofitel, Naples
Good6.0
nice hotel bit not well maintained - safe and dryer did not work
Bernard, us1 night romance trip

See all reviews

Palazzo Caracciolo Napoli MGallery by Sofitel, Naples

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