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Palazzo Caracciolo Napoli MGallery by Sofitel, Naples

4 stars
Via Carbonara 112NaplesNA80139Italy, ‏800-491-6126
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Excellent4.4 / 5
Amenities
Great amenities
Breakfast
Tasty breakfast
Location
Great location
WiFi
Bad internet service
574See all 574 Hotels.com reviews
From 2,064 reviewsTripAdvisor Traveller Rating

Palazzo Caracciolo Napoli MGallery by Sofitel, Naples

Hotel Info: 866-539-8117

from $87
  • Family Double Room
  • Superior Room, 1 Double Bed
  • Junior Suite, 1 Double Bed
  • Superior Room, 2 Single Beds
  • Deluxe Room, 1 Double Bed

At a glance

Key facts

Hotel size

  • This hotel has 138 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-in

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets allowed (dogs and cats only) *

  • 1 per room (up to 7 kg)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Cruise terminal shuttle *

  • Ferry terminal shuttle *

Parking

  • Valet parking *

Also known as

  • MGallery Caracciolo Napoli
  • Palazzo Caracciolo Napoli MGallery Sofitel Hotel
  • Palazzo Caracciolo Napoli MGallery Sofitel Naples
  • Palazzo Caracciolo Napoli MGallery Sofitel
  • MGallery Palazzo Caracciolo Napoli
  • Palazzo Caracciolo Napoli MGallery
  • Palazzo Caracciolo Napoli MGallery Collection
  • Palazzo Caracciolo Napoli MGallery Collection Hotel
  • Palazzo Caracciolo Napoli MGallery Collection Hotel Naples
  • Palazzo Caracciolo Napoli MGallery Collection Naples
  • m Gallery Palazzo Caracciolo Hotel Naples
  • Palazzo Caracciolo Napoli MGallery Sofitel Hotel Naples

Policies

Additional policies and fees may apply when booking more than 7 rooms. For more details, please contact the office using the information on the reservation confirmation received after booking.

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 3 per person, per night, up to 10 nights. This tax does not apply to children under 18 years of age.

Deposit: EUR 150 per stay

Optional extras

Self parking costs EUR 15 per day

Valet parking costs EUR 25 per day

Buffet breakfast is offered for an extra charge of EUR 13 per person (approximately)

Cribs/Infant beds are available for EUR 25 per night

Pets are allowed for an extra charge of EUR 15.00 per pet, per night (maximum EUR 15.00 per stay)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Fitness facilities
  • Windsurfing nearby
  • Use of nearby fitness center (discount)
Working away
  • 24-hour business center
  • Meeting rooms 8
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
Accessibility
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
Sleep well
  • Soundproofed rooms
  • Premium bedding
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Palazzo Caracciolo Napoli MGallery by Sofitel, Naples’s small print

Also known as

  • MGallery Caracciolo Napoli
  • Palazzo Caracciolo Napoli MGallery Sofitel Hotel
  • Palazzo Caracciolo Napoli MGallery Sofitel Naples
  • Palazzo Caracciolo Napoli MGallery Sofitel
  • MGallery Palazzo Caracciolo Napoli
  • Palazzo Caracciolo Napoli MGallery
  • Palazzo Caracciolo Napoli MGallery Collection
  • Palazzo Caracciolo Napoli MGallery Collection Hotel
  • Palazzo Caracciolo Napoli MGallery Collection Hotel Naples
  • Palazzo Caracciolo Napoli MGallery Collection Naples
  • m Gallery Palazzo Caracciolo Hotel Naples
  • Palazzo Caracciolo Napoli MGallery Sofitel Hotel Naples

Policies

Additional policies and fees may apply when booking more than 7 rooms. For more details, please contact the office using the information on the reservation confirmation received after booking.

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 3 per person, per night, up to 10 nights. This tax does not apply to children under 18 years of age.

Deposit: EUR 150 per stay

Optional extras

Self parking costs EUR 15 per day

Valet parking costs EUR 25 per day

Buffet breakfast is offered for an extra charge of EUR 13 per person (approximately)

Cribs/Infant beds are available for EUR 25 per night

Pets are allowed for an extra charge of EUR 15.00 per pet, per night (maximum EUR 15.00 per stay)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.4 /5 from 574 reviews

Palazzo Caracciolo Napoli MGallery by Sofitel, Naples
Excellent4.0 / 5
Nice hotel for 24 hour Naples trip
Some previous reviews mentioned that this hotel is not in a nice neighborhood.I was only in Naples for 24 hours so I am not an expert but I am not sure that a "nice" neighborhood in Naples exists. I would still encourage anyone staying at this hotel to walk around the neighborhood and see what it has to offer. I had by far the best food I've had in Italy, so skip the pricey hotel restaurant! Also beware that the "airport shuttle" just means that they had a fixed rate cab to the airport for $16 euros. Overall it was a comfortable hotel with nice rooms and nice for a 24 hour stay.
1 night romance trip
Palazzo Caracciolo Napoli MGallery by Sofitel, Naples
Outstanding5.0 / 5
Comfortable, clean hotel with good A/C
This was a great hotel, I'd definitely stay here again. If you are interested in urban Naples, then this is your hotel. You are a five minute walk to the Duomo and a ten minute walk to the Via del Tribunali. It is a long walk to the beach, though, if you want to be close to the waterfront then this is not an ideal spot. I was attending a conference at one of the hotels on the waterfront and it took me about 30 minutes to get there on foot each morning. I could have taken the metro and gotten close, but I enjoyed the hustle and bustle of the Centro Storico. The air conditioning was key, it is humid in Naples.
4 night business trip
Palazzo Caracciolo Napoli MGallery by Sofitel, Naples
Excellent4.0 / 5
good very good
good
1 night family trip
Palazzo Caracciolo Napoli MGallery by Sofitel, Naples
Outstanding5.0 / 5
Naples
The desk people here were excellent
3 night romance trip
Palazzo Caracciolo Napoli MGallery by Sofitel, Naples
Outstanding5.0 / 5
This was a one night stay for us as we had an early a.m. flight, and we were so glad we stumbled upon the Palazzo Caraciollo. A beautiful palace with spacious modern rooms that perfectly suited our family's needs for the night. Good security and an AMAZING dining/bar area courtyard. This made our last night in Italy very relaxing and enjoyable.
1 night family trip

See all reviews

Palazzo Caracciolo Napoli MGallery by Sofitel, Naples

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