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All properties in Pontianak, Indonesia
1 room, 2 adults

Mercure Pontianak City Center, Pontianak

4-star4 stars
Jalan Jenderal Ahmad Yani, 91, West Kalimantan, Pontianak, West Kalimantan, 78124, Indonesia

4-star hotel in Pontianak with outdoor pool, restaurant
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Good7.2
Service
Fantastic service
Breakfast
Tasty breakfast
Cleanliness
Clean
Room
Great room
33See all 33 Hotels.com reviews
From 623 reviews

TripAdvisor Traveller Rating

Mercure Pontianak City Center, Pontianak

from $31
  • Deluxe Room
  • Deluxe Room
  • Superior Room
  • Superior Room
  • Suite

What’s around Mercure Pontianak City Center, Pontianak

Landmarks

  • Heart of Pontianak
  • Ayani Mega Mall - 3 min walk
  • Gajah Mada Shopping Complex - 32 min walk
  • Alun Alun Kapuas - 2.9 mi / 4.7 km
  • Equator Monument - 7.3 mi / 11.7 km

Getting around

  • Pontianak (PNK-Supadio) - 15 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 265 rooms

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Outdoor pool
  • Children's pool
  • Health club
  • Spa tub
  • Sauna
Working away
  • 24-hour business center
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
Languages Spoken
  • English
  • Indonesian

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • In-room safe

Special features

Dining

Ebony - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Mercure Pontianak City Center, Pontianak’s small print

Also known as

  • Mercure Hotel Pontianak
  • Mercure Pontianak
  • Mercure Pontianak Hotel Pontianak
  • Mercure Pontianak City Center Hotel

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Breakfast is offered for an extra charge of IDR 78650 per person (approximately)

Airport shuttle service is offered for an extra charge of IDR 120000 per vehicle (roundtrip)

Airport shuttle service for children costs IDR 0 (roundtrip)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Good 7.2 From 33 reviews

Mercure Pontianak City Center, Pontianak
Very Good8.0
Easy access to mall nearby for food.
, my2 night business trip
Mercure Pontianak City Center, Pontianak
Exceptional10.0
Just as you'd expect from a Mercure hotel. Everything was very good.
Fiona, gb1 night romance trip
Mercure Pontianak City Center, Pontianak
Good6.0
nuce hotel but given smoking rokm
I usually have good experience until today. I booked this room weeks in advance and requested for non smoking room. upon check in, I was still given a smoking room. room stink and ask to change a room but no.
smelly, gb1 night trip
Mercure Pontianak City Center, Pontianak
Good6.0
Convenient but requires maintenance
Location is convenient as it's located near the mall. However, the rooms require maintenance particularly the lock. I was locked out from the room twice and always felt insecure to leave the room.
, as2 night business trip
Mercure Pontianak City Center, Pontianak
Fair4.0
old hotel, good location near the mall
Many run down furnitures in the room. Old hotel that need rejuvenation soon. Twice short power breakout during the 1st night stay. Staffs were friendly
, as2 night business trip

See all reviews

Mercure Pontianak City Center, Pontianak

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