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Mercure Pontianak City Center, Pontianak

4-star4 stars
Jalan Jenderal Ahmad Yani, 91West Kalimantan, PontianakWest Kalimantan78124Indonesia

4-star hotel in Pontianak with outdoor pool, restaurant
  • Free WiFi
Very Good8.0
Fantastic service
Great location
Wellness Area
Wellness & sports facilities could be improved
32See all 32 reviews
From 549 reviewsTripAdvisor Traveller Rating

Mercure Pontianak City Center, Pontianak

from $37
  • Deluxe Room
  • Deluxe Room
  • Superior Room
  • Superior Room
  • Suite

At a glance

Key facts

Hotel size

  • This hotel has 265 rooms


  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms



  • Airport shuttle (available on request) *
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Outdoor pool
  • Children's pool
  • Health club
  • Spa tub
  • Sauna
Working away
  • 24-hour business center
  • One meeting room
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Elevator/lift
  • ATM/banking

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • In-room safe

Special features


Ebony - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Mercure Pontianak City Center, Pontianak’s small print

Also known as

  • Mercure Hotel Pontianak
  • Mercure Pontianak
  • Mercure Pontianak Hotel Pontianak
  • Mercure Pontianak City Center Hotel

Optional extras

Breakfast is offered for an extra charge of IDR 78650 per person (approximately)

Airport shuttle service is offered for an extra charge of IDR 130000 per vehicle (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Mercure Pontianak City Center, Pontianak


  • Heart of Pontianak
  • Ayani Mega Mall - 6 min walk
  • Gajah Mada Shopping Complex - 32 min walk
  • Alun Alun Kapuas - 2.8 mi / 4.4 km
  • Equator Monument - 7.1 mi / 11.4 km

Getting around

  • Pontianak (PNK-Supadio) - 21 min drive
  • Airport shuttle (surcharge)

Recent reviews

Very Good 8.0 From 32 reviews

Mercure Pontianak City Center, Pontianak
Just as you'd expect from a Mercure hotel. Everything was very good.
Fiona, gb1 night romance trip
Mercure Pontianak City Center, Pontianak
nuce hotel but given smoking rokm
I usually have good experience until today. I booked this room weeks in advance and requested for non smoking room. upon check in, I was still given a smoking room. room stink and ask to change a room but no.
smelly, gb1 night trip
Mercure Pontianak City Center, Pontianak
Convenient but requires maintenance
Location is convenient as it's located near the mall. However, the rooms require maintenance particularly the lock. I was locked out from the room twice and always felt insecure to leave the room.
A Traveler, as2 night business trip
Mercure Pontianak City Center, Pontianak
old hotel, good location near the mall
Many run down furnitures in the room. Old hotel that need rejuvenation soon. Twice short power breakout during the 1st night stay. Staffs were friendly
A Traveler, as2 night business trip
Mercure Pontianak City Center, Pontianak
Good service but poor room condition
The room condition was bad. There were bugs and toilet basin water flow did not work.
A Traveler, as1 night business trip

See all reviews

Mercure Pontianak City Center, Pontianak

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