All hotels in San Mateo, California, United States of America
1 room, 2 adults
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Hilton Garden Inn San Mateo, San Mateo

3 stars
2000 Bridgepointe CircleSan MateoCA94404United States of America, ‏855-239-9477
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Excellent4.2 / 5
Cleanliness
Clean
Location
Great location
Service
Fantastic service
Value for money
Fairly good value for money
259See all 259 Hotels.com reviews
From 501 reviewsTripAdvisor Traveller Rating

Hilton Garden Inn San Mateo, San Mateo

Hotel Info: 855-239-9477

from $209
  • King Bed Bedroom Suite
  • One King Bed, Accessible
  • Room, 2 Queen Beds, Accessible
  • King Bed
  • Standard Room
  • Standard Room
  • Room, Accessible
  • Room, 1 King Bed
  • Room, 2 Queen Beds
  • Room, Accessible
  • King Bed Accessible Room
  • Room, Accessible

At a glance

Key facts

Hotel size

  • This hotel has 157 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out
Airport shuttle service is available during limited hours. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Free airport shuttle during limited hours

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • Hilton Garden Inn Hotel San Mateo
  • Hilton Garden Inn San Mateo
  • San Mateo Hilton Garden Inn
  • Hilton Garden Inn San Mateo Hotel San Mateo
  • Hilton San Mateo
  • Hilton Garden Inn San Mateo Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 10 per night

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Fitness facilities
  • Spa tub
  • Golfing nearby
  • Hiking/biking trails nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 5
  • Meeting rooms
  • Conference space size (feet) - 3197
  • Conference space size (meters) - 297
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch flat-screen TV
  • Pay movies
  • Premium TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
More
  • Connecting/adjoining rooms available

Hilton Garden Inn San Mateo, San Mateo’s small print

Also known as

  • Hilton Garden Inn Hotel San Mateo
  • Hilton Garden Inn San Mateo
  • San Mateo Hilton Garden Inn
  • Hilton Garden Inn San Mateo Hotel San Mateo
  • Hilton San Mateo
  • Hilton Garden Inn San Mateo Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 10 per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 259 reviews

Hilton Garden Inn San Mateo, San Mateo
Excellent4.0 / 5
Follow up needs work...
The hotel itself was nice. When I checked in, I requested to have more shampoo sent up and turned around to show them the 3+ feet of hair I had that went down to my waist. He thought there might be some immediately accessible at the front desk but to no avail and let me know he'll have some sent up. Nobody ever showed up to accommodate my request nor did they give a courtesy call. Also there was no cups in the room besides the styrofoam ones in the bathroom. Couple glasses were sitting outside our door and never picked up even after we checked out of the room. I was taught to tip well knowing so many count on it. Not just in the hotel industry but also in restaurants, bars and such. I didn't feel like I should leave a tip but I did anyway even though housekeeping came banging on the door not once but twice pretty early in the morning. I understand they have so much time to get the rooms ready for other guests but this was a little off putting.i don't know if I'll stay there again but probably will give it a second chance.
1 night trip with friends
Hilton Garden Inn San Mateo, San Mateo
Excellent4.0 / 5
Only complaint was the airport shuttle service. Late once and a no show the other time.
1 night romance trip
Hilton Garden Inn San Mateo, San Mateo
Outstanding5.0 / 5
Quiet Hidden Gem
This quiet gem hidden behind a mall area has easy access to major freeways. The Staff was very personable, the room quiet, well appointed and clean. Availability of coffee, tea, and flavored water-/ well as a complimentary snack was a nice perk. The in house restaurant seemed nice but I did not make use of it on this trip. This was such a positive experience that I will look at Hilton Garden Inns in other locations.
1 night romance trip
Hilton Garden Inn San Mateo, San Mateo
Excellent4.0 / 5
I was not told and I was disappointed that breakfast was not included in the total price, Cheat hotels in the same arera offer breakfast in their regular price!
2 night romance trip
Hilton Garden Inn San Mateo, San Mateo
Outstanding5.0 / 5
Stay was for one night Comfortable Good Wifi Expensive
1 night family trip

See all reviews

Hilton Garden Inn San Mateo, San Mateo

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