Shining Angkor Boutique Hotel, Siem Reap

We are traveling for several months so having a gym and pool was a priority. I cancelled my hotel in town because Their website advertised a gym. This is not true. The pool is also tiny and dirty. I found a gym in town and spoke to the desk about their website being misleading. I'm staying for 1 week and suggested we could resolve this if he pays my tuck tuk to town I would cover the additional expenses. He became very rude. Other problems was the lack of hot water for the shower. The breakfast was always cold. Lastly their rental bikes were in awful shape. I went across the street and rented new bikes for $1 day. They are also doing construction next door so I couldn't enjoy my balcony and the view is not good. The positive about the hotel was the beautiful furniture, robes, and the rooms were clean. Angkor wat is only a 10 minute bike ride.

Affordable. Clean and Staff are all friendly

Staff are all friendly and accomodating. Rooms are clean.including the toilet. Food is nice.

We had great experience here, beautiful hotel, clean, spacious and comfortable room. Service was superb, great Staff! Will come back again

Lovely stay.Good location +good facilities.Deluxe room-very nice.Staff very pleasant and helpful.However,PEOPLE BEWARE the 'helpful'guy in charge of organising transport-Had intended to take a mini-bus from Siem Reap-Battambang, overnight there,then continue by mini-bus to Phnom Penh,but persuaded by promises of a taxi-driver friend who would go off the beaten track for the first part to Battambang to show us a little of the surrounding countryside in addition to a detour to the mountain monastery,we opted for this & the offer of arranging the mini-bus for our onward journey from Battambang.Unfortunately,this arrangement was mis-sold- the'detour'did not happen and the route taken was exactly that which the mini-bus would have taken.Furthermore, when he made the arrangement for the onward mini-bus,the detail that we would need picking up from our hotel was not advised(despite reassuring us this had been done!)resulting in the mini-bus leaving without us leaving us stranded in Battambang. Then had the additional expense of having to stay an additional night there,despite already having paid for hotel at our destination as well as having to re-buy our mini-bus tickets for the next day.The guy at the hotel who was responsible insisted via a receptionist that he would not pay for either of the added expenses that were incurred and furthermore,did not apologise and even refused to speak to us!Bad,very bad. Lesson learnt: ARRANGE YOUR OWN ONWARD TRANSPORT