3 September 2021
Be really careful if you are a family...
Our stay was disappointing overall. We were staying in the Family Room, but were not advised when booking that on our second night immediately below that room would be a rock band, performing until 10:30pm. Immediately below the Family Room!?!?!? The floor was literally shaking, which left us with 3 distressed children. A really appalling situation. On top of that, after a disappointing dinner on the first evening (our order was lost by the kitchen, so our food took 90 minutes to arrive, and the steaks were poor quality too), at breakfast time we found that the milk in the jug for the cereal was sour, and the apple juice had gone off (started to ferment/go fizzy) too. We won't return.
Timothy, 2-night family trip
Verified Hotels.com guest review