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Serene at Chiang Rai, Chiang Saen

3.5 stars
569 Moo 1, Golden TriangleTambol Wiang, Chiang SaenChiang Rai57150Thailand, 800-491-6126
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Good3.8 / 5
Cleanliness
Clean
Value
Best value for money
Room
Great room
Breakfast
Breakfast can be improved
17See all 17 Hotels.com reviews
From 124 reviewsTripAdvisor Traveller Rating

Serene at Chiang Rai, Chiang Saen

Hotel Info: 866-539-8117

from $55
  • Deluxe Room, River View
  • Superior Room, City View
  • Junior Suite
  • Executive Suite

At a glance

Key facts

Hotel size

  • This hotel has 42 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Also known as

  • Serene Chiang
  • Serene Chiang Rai
  • Serene Rai
  • Serene Rai Hotel
  • Serene Rai Hotel Chiang

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

In the hotel

Food and drink
  • Free breakfast
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Pool sun loungers
  • Free bicycles on site
  • Ecotours nearby
  • Pool umbrellas
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Designated smoking areas
  • Garden

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Chill Out Cafe - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Serene at Chiang Rai, Chiang Saen’s small print

Also known as

  • Serene Chiang
  • Serene Chiang Rai
  • Serene Rai
  • Serene Rai Hotel
  • Serene Rai Hotel Chiang

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.8 /5 from 17 reviews

Serene at Chiang Rai, Chiang Saen
Good3.0 / 5
Poor value & mediocre hotel, good wifi
It was the best wifi we've had in Thailand, but the hotel wasn't much outside of that. The room was large, but the bathroom is old & the shower is small. The check-in process was long (they didn't have our booking because their fax machine was broken & they didn't speak English). The hotel is conveniently located close to the Golden Triangle area.
1 night trip
Serene at Chiang Rai, Chiang Saen
Outstanding5.0 / 5
Golden Triangle visit
We visited Sob Ruak where our daughter is working with Think Elephants International. It is a small town with the mixed appearance often seen in developing areas. The town is safe with friendly people, with storefront restaurants which offer delicious local cuisine and local street markets. The Serene Hotel was excellent, with all the amenities and a nice riverside location in walking distance to the "downtown." Breakfast buffet was comprehensive. We recommend the Serene; as the starting location for our 3-week trip to Thailand we could not have done better. The helpful staff and relaxing ambiance were terrific. Great value for the cost.
4 night family trip
Serene at Chiang Rai, Chiang Saen
Outstanding5.0 / 5
A very nice place in northern Thailand
The Serene is a very nice hotel in a beautiful place, the Golden Triangle, Thailand. The staff is extremely nice, and many of the staff speak excellent English (Pangie is awesome!). The rooms are very comfortable, and you can't beat the price. I would highly recommend staying here if you're passing through.
1 night business trip
Serene at Chiang Rai, Chiang Saen
Excellent4.0 / 5
serenity on mekong
Centrally located with beaut river view - brekkie ok - bedside lamp bulbs need replacing - otherwise ok
1 night trip
Serene at Chiang Rai, Chiang Saen
Good3.0 / 5
Expensive for What You Get
My husband and I stayed at the Serene two years ago and wanted to return as it had been really nice. The room was wonderful with the river view and balcony. The air conditioning was not working properly but the technician came up right away. It did not work any better....could not turn down the fan speed so air blowing right onto person on far side. The internet was annoying as everytime you stopped using it the wifi would shut down and you had to put in the network and password again. The pool was out of order and the breakfast was not as it had been. It was basic....egg, toast, jam, fruit and instant coffee. I asked for iced coffee mid day and I asked for cappichino in the morning but this four star hotel had neither. Only saw one couple there for supper and breakfast.
1 night romance trip

See all reviews

Serene at Chiang Rai, Chiang Saen

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