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Jaz Crystal, Almaza Bay

Photo gallery for Jaz Crystal, Almaza Bay

Private beach, white sand, sun-loungers, beach umbrellas
Minibar, in-room safe, desk, free cots/infant beds
2 restaurants, breakfast, lunch, dinner served; international cuisine
Executive Suite | Minibar, in-room safe, desk, free cots/infant beds
Lobby

Overview of Jaz Crystal, Almaza Bay

Jaz Crystal, Almaza Bay

5.0 star property
Marsa Matruh beachfront hotel with 2 restaurants, outdoor pool
8.6 out of 10 Fabulous
8.6/10 Fabulous

32 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free breakfast
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
Map
Km 37 East of Mersa Matruh, Marsa Matruh
Main amenities
  • Daily housekeeping
  • On a private beach
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Free children's club
  • Health club
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • Children's pool
For families
  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Connecting/adjoining rooms available

Room options

About this area

What's nearby

  • On a private beach
  • Almaza Bay Beach - 8 min drive

Getting around

  • Marsa Matruh (MUH) - 39 min drive
  • Alexandria (HBE-Borg El Arab) - 166 min drive

Restaurants

  • مطعم بالم اواسيز - 8 min drive
  • وايفز - 8 min drive
  • فريسكو بوول بار - 8 min drive
  • لا تراس - 8 min drive
  • شاندلير بار - 8 min drive
Map

About this property

Jaz Crystal, Almaza Bay

Jaz Crystal, Almaza Bay offers a private beach where you can enjoy beach umbrellas, volleyball and beachside drinks. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in massages and body treatments. Waves, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. A free kid's club, a poolside bar and a health club are other highlights at this luxurious hotel. Fellow travellers say good things about the helpful staff.

Languages

Arabic, English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 263 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Late check-in subject to availability
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Please note that the hotel policy is that appropriate swimwear must be worn in in the swimming pool. Any other clothing, including loose shorts, are not allowed.
  • Please note that as per the regulations of the Egyptian Ministry of Tourism, travelers who are not citizens of Egypt must pay in non-Egyptian currency. Non-citizens with proof of residency in Egypt may pay in local currency with a money exchange receipt from a local registered bank or FX exchange route.
  • Guests will receive an email from the property with reservation deposit payment instructions within 24 hours of booking. Payment is made via a secure link and due within 24 hours of receiving the email.
  • The credit card used to book the reservation must be presented by the cardholder at check-in. Any other arrangements must be coordinated with the property prior to arrival.
  • This property enforces a strict dress code in the restaurant/public areas.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Local laws may restrict unmarried guests from sharing a room

Children

  • Up to 2 children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas (2-device limit)
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Playground

What to do

  • On a private beach
  • Beach volleyball
  • Shopping

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Health club
  • An outdoor pool
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Locally owned and organised tours and activities
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • 100% renewable energy
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Water dispenser

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Dressing gowns and slippers

Sleep well

  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Patio
  • Separate sitting area

Freshen up

  • Private bathroom
  • Jetted bath
  • Bath or shower
  • Bidet
  • Eco-friendly toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Dining

Waves – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Corallo – Overlooking the ocean, this seafood restaurant specialises in Mediterranean cuisine and serves lunch and dinner. Open daily.
Chandelier – On-site lobby lounge. Open daily.
Sun Ray – This bar overlooks the ocean. Open daily.
Fresco – This bar overlooks the pool. Open daily.

Fees & policies

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
This property uses eco-friendly cleaning products.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.
WiFi is limited to a connection speed of 256 KB/second. A higher speed connection is available for a surcharge.
Beach Lodges/sun loungers are available for a surcharge. Guests are not permitted to move sun loungers to the shoreline.

Also known as

Jaz Crystal
Jaz Crystal Hotel
Jaz Crystal Hotel Marsa Matruh
Jaz Crystal Marsa Matruh
Jaz Crystal Resort Marsa Matruh
Jaz Crystal Resort
Jaz Crystal, Almaza Bay Hotel
Jaz Crystal, Almaza Bay Marsa Matruh
Jaz Crystal, Almaza Bay Hotel Marsa Matruh

Frequently asked questions

Does Jaz Crystal, Almaza Bay offer free cancellation for a full refund?
Yes, Jaz Crystal, Almaza Bay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Jaz Crystal, Almaza Bay?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Jaz Crystal, Almaza Bay?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Jaz Crystal, Almaza Bay?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Jaz Crystal, Almaza Bay?
Yes, there's free self parking.
What are the check-in and check-out times at Jaz Crystal, Almaza Bay?
You can check in from 2:00 PM - midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Jaz Crystal, Almaza Bay and nearby?
Have fun during the warmer months with activities such as volleyball. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Jaz Crystal, Almaza Bay also has a private beach and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Jaz Crystal, Almaza Bay?
Yes, there are 2 on-site restaurants, featuring international cuisine and ocean views.
Does Jaz Crystal, Almaza Bay have rooms with private hot tubs?
Yes, each room has a jetted bath.
Does Jaz Crystal, Almaza Bay have any outdoor private spaces?
Yes, every room features a patio.

Reviews

8.6

Fabulous

8.8/10

Cleanliness

8.5/10

Staff & service

9.3/10

Amenities

8.6/10

Property conditions & facilities

7.7/10

Eco-friendliness

Reviews

10/10 Exceptional

good food friendly staff but the most chareterist is the colour and the transperancy of the seawater and safety
hesham, 2-night trip
Verified Expedia guest review

8/10 Very good

Wonderful stay with one minor issue
Beautiful hotel and super clean. The beach is gorgeous where we spent most of our time. The staff were awesome. So helpful and courteous. The breakfast buffet was an absolute must every morning. The only problem is the free wifi they offer you was substandard and never worked properly.
Omar, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

Great restaurant, good pool and amazing beach, but that's about it. No animation team, no kids activities and pretty much absolutely nothing else. Housekeeping average. Overall, not value for money. Other options in El Dabaa offers all inclusive experience for less money.
Mustafa, 3-night family trip
Verified Expedia guest review

8/10 Very good

AHMED, 2-night family trip
Verified Expedia guest review

8/10 Very good

Feed back of my stay
It was good, we enjoyed the lovely beach and purity of sea water .. food also was good and there were so many varieties of it .... the problem was that they enforced me to have a garden view room although that I am entitled to have either garden or pool view room
Mohamed, 3-night family trip
Verified Hotels.com guest review

6/10 Good

This time was really bad, I changed the room because was not clean and there was a smell like sewer in the bathroom (change not upgrading) the manger when he came, finally after I told him that I m going to report the matter to hotels.com, he was rude and he said that I can go to another room as an option not a must. Found hair in the pickled, dirty knife in the cloth napkin No music in the beach Last day everything was perfect in the breakfast room because there was someone checking the food and the cleanliness
7-night family trip
Verified Hotels.com guest review

6/10 Good

Bathrooms need updating & overall it’s ridiculously over priced
2-night trip
Verified Hotels.com guest review

8/10 Very good

Ahmed, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Ahmed, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The best beach ever! Perfect weather from beginning of July to end of September..
DeenaMagdy, 2-night romance trip
Verified Expedia guest review