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Guangzhou Phoenix City Hotel, Guangzhou

4.5 starsFor the benefit of our customers, we have provided a rating based on our rating system.
Phoenix City, Xintang SectionGuangyuan East Road, GuangzhouGuangdong511340China, 866-209-9122
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Good3.2 / 5
Room
Great room
Location
Great location
Service
Fantastic service
Comfort
Rather comfortable
18See all 18 Hotels.com reviews
From 378 reviewsTripAdvisor Traveller Rating

Guangzhou Phoenix City Hotel, Guangzhou

Hotel Info: 866-209-9122

from $73
  • Deluxe Room
  • Superior Room
  • Deluxe Suite
  • Executive Room
  • Apartment, Exterior-No Internet
  • Business Suite

At a glance

Key facts

Hotel size

  • This hotel has 573 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 2 PM
  • Express check-in
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements. The check-in location for Apartment - Exterior unit differs from the property location. Hotel features a free shuttle from the main building to apartment building. Contact information is provided in the reservation confirmation email.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • One child (18 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Children's club *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

  • Extended parking

Offsite

  • Free area shuttle within 1 km

Also known as

  • Guangzhou Phoenix City
  • Guangzhou Phoenix City Hotel
  • Phoenix City Guangzhou

Policies

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for an additional charge

Children's club access is available for an extra charge

Airport shuttle service is offered for an extra charge of CNY 400 per vehicle

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Free buffet breakfast daily
  • 3 restaurants
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Number of outdoor pools - 2
  • Indoor pool
  • Health club
  • Outdoor tennis court
  • Spa services on site
  • Spa treatment room(s)
  • Bicycle rentals on site
  • Playground on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Snorkeling nearby
  • Nightclub
  • Children's pool
  • Tennis on site
  • Spa tub
  • Pool umbrellas
  • Steam room
  • Sauna
  • Billiards or pool table
Working away
  • Business center
  • Number of meeting rooms - 9
  • Conference space
  • Meeting rooms 20
  • Conference space size (feet) - 3003
  • Conference space size (meters) - 279
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2003
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Washer/dryer
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
  • Balcony or patio
  • Yard
  • Separate sitting area
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Vienna Restaurant - This restaurant serves breakfast, lunch, and dinner.

Chinese Restaurant - This restaurant serves breakfast, lunch, and dinner.

No.99 Bar - Onsite restaurant.

Japanese Restaurant - Onsite restaurant.

Recreation

On Site

  • Health club
  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Bicycle rentals on site
  • Playground on site

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby
  • Snorkeling nearby

Guangzhou Phoenix City Hotel, Guangzhou’s small print

Also known as

  • Guangzhou Phoenix City
  • Guangzhou Phoenix City Hotel
  • Phoenix City Guangzhou

Policies

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for an additional charge

Children's club access is available for an extra charge

Airport shuttle service is offered for an extra charge of CNY 400 per vehicle

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Guangzhou Phoenix City Hotel, Guangzhou

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