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Lancaster Marriott at Penn Square, Lancaster

3.5-star3.5 stars
25 South Queen StreetLancasterPA17603United States of America

3.5-star hotel in Historic Downtown Lancaster with spa, indoor pool
    Fabulous8.6
    Service
    Fantastic service
    Vibe
    Awesome vibe
    Bar and Beverages
    Bar is awesome
    Value for money
    Value for money could be better
    213See all 213 Hotels.com reviews
    From 901 reviewsTripAdvisor Traveller Rating

    Lancaster Marriott at Penn Square, Lancaster

    from $179
    • Standard Room, 1 King Bed
    • Room, City View
    • Room, 1 King Bed
    • Standard Room, 2 Double Beds
    • Executive Room, 2 Double Beds, Corner
    • Room, 2 Double Beds

    At a glance

    Key facts

    Hotel size

    • This hotel has 297 rooms
    • This hotel is arranged over 19 floors

    Arriving/leaving

    • Check-in time 4 PM-midnight
    • Check-out time is noon

    Required at check in

    • Credit card or cash deposit required

    • Government-issued photo ID required

    Travelling with others

    Pets

    • Pets not allowed (service animals welcome)

    Internet

    • WiFi in public areas *

    • WiFi and wired Internet access in rooms *

    Transportation

    Parking

    • Valet parking *

    Other information

    • Smoke-free property
    * See small print for additional details or extra charges

    In the hotel

    Food and drink
    • Continental breakfast (surcharge)
    • Restaurant
    • Snack bar/deli
    • Room service (during limited hours)
    Things to do
    • Indoor pool
    • Fitness facilities
    • Full-service spa
    • Spa tub
    Working away
    • 24-hour business center
    • Conference space size (feet) - 72,207
    • Conference space size (meters) - 6708
    • One meeting room
    Services
    • 24-hour front desk
    • Dry cleaning/laundry service
    • Laundry facilities
    Facilities
    • Number of buildings/towers - 1
    • Elevator/lift
    • Safe-deposit box at front desk

    In the room

    Home comforts
    • In-room climate control (air conditioning)
    • Air conditioning
    • Coffee/tea maker
    • Iron/ironing board
    Sleep well
    • Pillowtop mattress
    Freshen up
    • Partially open bathroom
    • Shower/tub combination
    Be entertained
    • 37-inch LCD TV
    • Pay movies
    • Premium TV channels
    Stay connected
    • Desk
    • Free newspaper
    • WiFi (surcharge)
    Food and drink
    • Refrigerator
    More
    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Special features

    Spa

    Guests can indulge in a pampering treatment at the hotel's full-service spa, Mandarin Spa. Services include massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

    Dining

    Onsite venue - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

    Lancaster Marriott at Penn Square, Lancaster’s small print

    Also known as

    • Lancaster Marriott Penn Square
    • Lancaster Penn Square Marriott
    • Marriott Lancaster Penn Square
    • Marriott Penn
    • Marriott Penn Hotel
    • Marriott Penn Hotel Lancaster Square
    • Lancaster Marriott At Penn Square Hotel Lancaster

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Optional extras

    Self parking costs USD 19.00 per day

    Valet parking costs USD 35.00 per day

    Rollaway beds are available for an additional charge

    Continental breakfast is offered for an extra charge of USD 14.95 per person (approximately)

    WiFi is available in guestrooms for USD 12.95 per day (rates may vary)

    WiFi is available in public areas for USD 3.95 per hour (rates may vary)

    Wired Internet access is available in guestrooms for USD 12.95 per day (rates may vary)

    We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

    What’s around Lancaster Marriott at Penn Square, Lancaster

    Landmarks

    • Heritage Center Museum of Lancaster County - 1 min walk
    • Central Market - 2 min walk
    • Fulton Theater - 3 min walk
    • Lancaster Quilt & Textile Museum - 3 min walk
    • Lancaster County Convention Center - 3 min walk
    • Demuth Museum - 4 min walk
    • The Ware Center - 4 min walk
    • Sehner-Ellicott-von Hess House - 5 min walk

    Getting around

    • Lancaster, PA (LNS) - 16 min drive
    • Harrisburg, PA (MDT-Harrisburg Intl.) - 37 min drive
    • Reading, PA (RDG-Reading Regional) - 41 min drive
    • Lancaster Station - 22 min walk
    • Mount Joy Station - 23 min drive
    • Elizabethtown Station - 33 min drive
    • Self parking (surcharge)
    • Valet parking (surcharge)

    Recent reviews

    Fabulous 8.6 From 213 reviews

    Lancaster Marriott at Penn Square, Lancaster
    Very Good8.0
    Hotel could not find my reservation. Once they sorted out my reservation everything was fine except I had prepaid for breakfast for two and when I went to use the free breakfast they made it difficult so I just gave up.
    David, us1 night trip with friends
    Lancaster Marriott at Penn Square, Lancaster
    Exceptional10.0
    Great Hotel, Ok Area.
    The hotel itself was great, very nice rooms and very impressed. The only real complaint I have was youth around the area have a bit of an attitude late at night, trying to start fights with others and such, at least the night I was there, can't say if this is a regular occurrence or not though.
    Keith, us1 night trip with friends
    Lancaster Marriott at Penn Square, Lancaster
    Good6.0
    Service good, hotel not to par.
    We arrived late, at around 10pm. It was snowing outside. The hotel was busy, and we were given a room on the 8th floor. Carpeting seemed dated and worn, but the bathroom had water on the floor and on the toilet as if someone was in the room and carried in some of the snow from outside. After requesting another room, the front desk manager was nice enough to give us another room on the 16th floor. Unfortunately, the carpeting by the window was soaking wet. We were too tired to do anything, but we did report it and the manager on duty promised to make good the next day when they had more rooms available. On the 2nd day, a call arrived in the morning and the floor manager moved us to a very nice room on the 15th floor. Although moving so many times was an inconvenience, we believe that Marriott made up for their shortfalls adequately and we were satisfied with the stay. Unfortunately, I don't believe I will be staying here again. Service was fine, but the hotel rooms need a facelift. Bell stand people could smile a little more.
    A Traveler, us2 night trip
    Lancaster Marriott at Penn Square, Lancaster
    Very Good8.0
    Marriott stay
    Hotel is wonderful in terms of service, room offerings, restaurant on the premises is great. However, our room was a little too warm and it was difficult to change the temperature setting.
    A Traveler, us2 night trip
    Lancaster Marriott at Penn Square, Lancaster
    Fair4.0
    Disappointed
    The Front desk staff were not responsive to any of my requests.
    A Traveler, us2 night trip

    See all reviews

    Lancaster Marriott at Penn Square, Lancaster

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