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Grand Sirenis Riviera Maya All Inclusive, Akumal

4-star4 stars
Zona Costera K256AkumalQROO77710Mexico
4-star resort with pools, private beach, full-service spa
  • Free buffet breakfast and free parking
Beautiful beach
Tasty breakfast
Great location
Food is all right
153See all 153 reviews
From 15,118 reviewsTripAdvisor Traveller Rating

Grand Sirenis Riviera Maya All Inclusive, Akumal

from $178
  • Junior Suite
  • Junior Suite, Bathtub, Garden View (Superior)
Want more choice? Check out our other properties in Akumal.

At a glance

Key facts

Hotel size

  • This hotel has 946 rooms
  • This hotel is arranged over 3 floors


  • Check-in time 3 PM-midnight
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Free children's club (ages 4 - 11)


  • No pets or service animals allowed


  • WiFi in public areas *

  • WiFi in rooms *



  • Free self parking

Other information

  • All-inclusive (taxes and gratuities included)
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Free buffet breakfast
  • 10 restaurants
  • Coffee shop/café
  • Beach bar
Things to do
  • On private beach
  • Beach sun loungers
  • Number of outdoor pools - 3
  • Children's pool
  • Fitness facilities
  • Tennis on site
  • Full-service spa
  • Spa treatment room(s)
  • Nightclub
  • Beach umbrellas
  • Lazy river
  • Spa tub
  • Beach towels
  • Pool sun loungers
  • Steam room
  • Pool umbrellas
  • Sauna
  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Hair salon
  • Wedding services
  • Multilingual staff
  • Number of buildings/towers - 10
  • Year Built 2006
  • Elevator/lift
  • ATM/banking
  • Garden
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Sofa bed
Things to enjoy
  • Private spa tub
  • Yard
  • Separate sitting area
  • Balcony
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch TV
  • Cable TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • Buffet and à la carte meals, snacks, and local beverages included
  • Room service during certain hours (limited menu)
  • In-room minibar (all beverages included)
  • Dining and beverage availability limited at one or more venues

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities
  • Kayaking
  • Rowing/canoeing
  • Snorkeling

Land activities
  • Bicycling
  • Fitness facilities
  • Soccer
  • Tennis
  • Volleyball

  • Aerobics
  • Bartending
  • Cooking
  • Dancing
  • Language
  • Yoga

Kids' club
  • Supervised activities for children between 4 and 11 years old

  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances

Not included
  • Scuba-diving certification
  • Tennis lessons
  • Premium food items
  • Premium and/or non-domestic beverages
  • Bottled liquor
  • Room service
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Offsite tours
  • Transportation to offsite activities


Spa Grand Sirenis has 17 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

Children under 16 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.


Akumal and Tulum - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner.

Ikebana - This restaurant specializes in Japanese cuisine. Reservations are required.

Cinecitta - This restaurant specializes in Italian cuisine. Reservations are required.

El Patio - This restaurant specializes in Mexican cuisine. Reservations are required.

Siam - This restaurant specializes in Thai cuisine. Reservations are required.

Grand Sirenis Riviera Maya All Inclusive, Akumal’s small print

Also known as

  • All Inclusive Grand Sirenis Riviera Maya
  • Grand Sirenis Riviera Maya Solidaridad
  • Grand Sirenis Riviera Maya All Inclusive Kantenah
  • Grand Riviera Maya Sirenis
  • Grand Sirenis All Inclusive
  • Grand Sirenis Riviera
  • Grand Sirenis Riviera Maya Akumal
  • Grand Sirenis Riviera Maya All Inclusive
  • Grand Sirenis Riviera Maya All Inclusive Akumal
  • Grand Sirenis Riviera Maya All Inclusive Solidaridad


Only registered guests are allowed in the guestrooms.

Children under 16 years old are not allowed in the spa without adult supervision.

Guests under 18 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Sanitation services: USD 1.1 per night

Optional extras

Late check-out can be arranged for an extra charge of USD 15

WiFi is available in guestrooms for USD 18 per day (1-device limit, rates may vary)

WiFi is available in public areas for USD 18 (1-device limit, rates may vary)

Dial-up Internet access is available in guestrooms for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Grand Sirenis Riviera Maya All Inclusive, Akumal


  • On the waterfront
  • Akumal Beach (2.7 mi / 4.4 km)
  • Hekab Be Biblioteca (2.8 mi / 4.5 km)
  • Akumal Ecological Center (2.9 mi / 4.7 km)
  • Xpu-ha Beach (4.9 mi / 7.9 km)
  • Bel Air Animal Park (5.3 mi / 8.6 km)
  • Cenote Cristalino (5.8 mi / 9.3 km)
  • Half Moon Bay (6.2 mi / 10 km)

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) 60-min drive
  • Free self parking

Recent reviews

Good 7.6 From 153 reviews

Grand Sirenis Riviera Maya All Inclusive, Akumal
Very Good8.0
Good value, but with a few catches.
We were looking for the best all-inclusive value in the area and I believe that's exactly what we got. However, there are a few things I wish other reviewers would have mentioned before we booked. Honestly, I'll probably look into going back there, but I'll have more realistic expectations next time. The Good: - Buffet food and drinks are always accessible and good quality. Not top notch, but a good value. - Service was pretty good all around. - The facilities are nice and well-kept. - The beach was never too full. - Nightly entertainment was excellent. - The Staff was very friendly and welcoming. - Wifi was good in the rooms, but limited elsewhere. The Bad: - We were kept awake 5-out-of-6 nights due to other guests partying until later than 3 am. - The a la carte dinners were nice, but we were only offered 2 dinners during our 6 night stay. - Included room service was extremely limited. - Our room had its issues; leaky tub, leaky sink, toilet didn't flush all the way, patio door didn't close easily, etc. Not a bad room layout, though. - It's hit and miss as to whether they're going to make up your room each day. - They gave us a gallon jug of water in the room, but didn't refill it each day. Getting water other was required finding a restaurant, far from the room. - The "stocked refrigerator" in the rooms wasn't very fulfilling. - Wifi costs were pretty high. - You might have to pay for the in-room safe.
Jacob, us6 night romance trip
Grand Sirenis Riviera Maya All Inclusive, Akumal
Amazing hotel, i recommend it to everyone!!
Janet, us7 night family trip
Grand Sirenis Riviera Maya All Inclusive, Akumal
Terrible from the minute we stepped on the property. They gave us double beds for two nights and couldn't switch my husband and I to a king until the third day. Didn't offer any compensation for their screw up with the rooms or seem to care that my husband had back problems. We had 16 people in for my parents wedding and every couples room had the same problem with the double beds. They screwed up our spa reservation and we could not get into any of the restaurants because they lost our reservation the second night and the first night we didn't get in until 4pm and they wouldn't give us a dinner reservation that night. The third night they messed it up again and argued with us at the door that they didn't have us in the computer for 15 luckily we got that nights reservation in writing so they had to seat us. They didn't have my parents wedding pictures or reception dinner booked even though they had emails stating that in April everything was taking care of. Beautiful property but the most unsettling experience. There was no communication between any of the workers. On of the couples in our group had to change rooms THREE times before they finally got it right. You could also smell suage through out the whole resort. We tried to extend our stay one night and reception could not help us at all we had to go through the trouble of looking up the hotel online and booking it through there then going back to reception to finalize the transaction
Ariana, usFamily trip
Grand Sirenis Riviera Maya All Inclusive, Akumal
Mexico best destination
Mexico is always best location. People is great and service is amazing.
Benedicto, us1 night romance trip
Grand Sirenis Riviera Maya All Inclusive, Akumal
Spectacular, stylish, clean, safe, beautiful
We enjoyed our stay so very much and hope to go back extremely soon. We had a little bit of a hang up with our check-in due to our last minute weekend reservation (we literally made our reservation 20 minutes before we got there), Daniel the supervisor was extremely nice and accommodating. We had to pay a deposit separate from our reservation but it was refunded the next day without problem. All the staff are extremely nice always greeting with hello from the concierge to the people cleaning the property. The property is HUGE and spectacular. Vegetation everywhere, neat/unusual animals can be scene on the property, modern feel in sleek white, botanical gardens, huge pools, and an amazing spot on the beach. Much of that area of the coast is too rocky for swimming but they have made their area accessible. Tours of every kind can be made or done on site. Lazy river, multiple pools, delicious fresh juice bar, very happening pool bar, kids activities, and the food was delicious. We did not originally book with the hotel because we had read some terrible reviews, take them with a grain of salt because this place is spectacular. This is a huge operation and hang ups can occur but the staff is MORE THAN WILLING to make sure you are happy and fix anything as quickly as possible. I have been to multiple resorts in Mexico and to many countries and I can say without hesitation I highly recommend this place.
Jeffrey, us2 night romance trip

See all reviews

Grand Sirenis Riviera Maya All Inclusive, Akumal

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