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JW Marriott San Antonio Hill Country Resort & Spa

Luxury resort in San Antonio with 3 restaurants and 4 outdoor pools

  • Free WiFi in lobby and free parking
From
$289

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23808 Resort Parkway, San Antonio, 78261, TX, United States of America
8.6.Fabulous.
  • Fabulous resort with something for everyone!

    Aug 13, 2021

  • The staff was excellent...great people willing to help at all times and cheerful and "…

    Aug 8, 2021

See all 466 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Dining options
Walkable
Convenient
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 1002 smoke-free guestrooms
  • Daily housekeeping
  • Golf course
  • 3 restaurants and 3 bars/lounges
  • Full-service spa
  • 4 outdoor pools and lazy river

Feel at home

  • Free cribs/infant beds
  • Children's pool
  • Supervised childcare/activities (surcharge)
  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available

What’s around

  • Rolling Oaks Mall - 8.2 mi / 13.1 km
  • Texas Transportation Museum - 10.7 mi / 17.2 km
  • McAllister Park - 11.8 mi / 19 km
  • Morgan's Wonderland - 11.9 mi / 19.2 km
  • Olympia Hills Golf Course - 12 mi / 19.4 km
  • Silverhorn Golf Club of Texas - 12.8 mi / 20.6 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, 1 King Bed, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking, Balcony
  • Signature Room, 1 King Bed, Non Smoking, View
  • Executive Suite, 1 King Bed, Non Smoking, Balcony
  • Suite, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking, Balcony
  • Standard Room, 2 Queen Beds, Non Smoking, Balcony
  • Deluxe Room, 2 Queen Beds, Non Smoking, Balcony
  • Signature Room, 2 Queen Beds, Balcony, View
  • Room, 2 Queen Beds, Non Smoking, Balcony

Location

23808 Resort Parkway, San Antonio, 78261, TX, United States of America
  • Rolling Oaks Mall - 8.2 mi / 13.1 km
  • Texas Transportation Museum - 10.7 mi / 17.2 km
  • McAllister Park - 11.8 mi / 19 km

What’s around

Landmarks

  • Rolling Oaks Mall - 8.2 mi / 13.1 km
  • Texas Transportation Museum - 10.7 mi / 17.2 km
  • McAllister Park - 11.8 mi / 19 km
  • Morgan's Wonderland - 11.9 mi / 19.2 km
  • Olympia Hills Golf Course - 12 mi / 19.4 km
  • Silverhorn Golf Club of Texas - 12.8 mi / 20.6 km
  • Natural Bridge Wildlife Ranch - 16.4 mi / 26.4 km
  • Natural Bridge Caverns - 16.4 mi / 26.4 km
  • San Antonio Zoo and Aquarium - 18.6 mi / 29.9 km

Getting around

  • San Antonio International Airport (SAT) - 21 min drive
  • San Antonio Station - 28 min drive

At a glance

Hotel size

  • This hotel has 1,002 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 4 PM-5:30 AM
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • WiFi and wired Internet access in rooms*

Parking

  • Free onsite self parking
  • Onsite valet parking (USD 39 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Taking the kids?

  • Supervised childcare/activities (surcharge)

Food and drink

  • 3 restaurants
  • 3 bars/lounges
  • 2 coffee shops/cafés
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Number of outdoor pools - 4
  • Children's pool
  • 24-hour fitness facilities
  • Golf course on site
  • Outdoor tennis courts - 2
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Golf lessons on site
  • Golf driving range on site
  • Golfing on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Water skiing nearby
  • Free water park access
  • Waterslide
  • Health club
  • Tennis on site
  • Steam room
  • Lazy river
  • Sauna
  • Pool sun loungers
  • Pool umbrellas
  • Arcade/game room
  • Billiards or pool table

Working away

  • 24-hour business center
  • Number of meeting rooms - 40
  • Conference space
  • Conference space size (feet) - 925
  • Conference space size (meters) - 86
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 10
  • Year Built - 2010
  • Elevator
  • ATM/banking
  • Garden
  • Terrace
  • Library
  • Television in common areas

Accessibility

  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed-captioned TV
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/viewport in door
  • Lowered locks/deadbolt
  • Low-height counters/sink
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Grab bar - in bathtub
  • Roll-in shower
  • Transfer shower
  • Visual fire alarm
  • Lever door handles

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer

Be entertained

  • 65-inch Smart TV
  • Netflix
  • Premium TV channels
  • IPod docking station

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Latana Spa has 30 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Cibolo Moon - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

18 Oaks - This steakhouse specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.

Rivertop Grill - This restaurant serves lunch only. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

High Velocity - This sports bar specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Crooked Branch - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Recreation

On Site

  • Golf course on site
  • Health club
  • Outdoor tennis courts -
  • Sauna
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Golf lessons on site
  • Golf driving range on site
  • Golfing on site
  • Free water park access

Nearby

  • Hiking/biking trails nearby
  • Kayaking nearby
  • Water skiing nearby

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • Resort fee: USD 56 per accommodation, per night
  • Resort fee inclusions:
    • Pool access
    • Health club access
    • Fitness center access
    • Fitness/yoga classes
    • In-room safe
    • In-room coffee
    • Parking
    • Additional inclusions

Optional extras

  • WiFi is available in guestrooms for USD 14.95 per day (rates may vary)
  • Wired Internet access is available in guestrooms for USD 15.95 per day (rates may vary)

Children and extra bedsPay at property

  • Childcare is available for an extra charge
  • Rollaway beds are available for USD 10.0 per night

PetsPay at property

  • Service animals exempt from fees

ParkingPay at property

  • Valet parking costs USD 39 per day

Pool, spa, and gym (if applicable)Pay at property

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Union Pay. Cash is not accepted.

Also known as

  • JW Marriott Hill
  • Jw Marriott San Antonio Hill Country Hotel San Antonio
  • JW Marriott San Antonio Hill Country Resort Spa
  • Jw Marriott Antonio Hill & Spa
  • JW Marriott San Antonio Hill Country Resort & Spa Resort
  • JW Marriott San Antonio Hill Country Resort & Spa San Antonio
  • JW Marriott Hill Resort
  • JW Marriott San Antonio Hill Country
  • JW Marriott San Antonio Hill Country Resort
  • Marriott Hill
  • Jw Marriott San Antonio Hill Country Hotel San Antonio
  • Jw Marriott San Antonio Hill Country Resort And Spa
  • JW Marriott Hill Country Resort
  • JW Marriott Hill Country

*See fees and policies for additional details or extra charges

FAQs

  • Yes, JW Marriott San Antonio Hill Country Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 4 outdoor pools and a children's pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 4 PM - 5:30 AM. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there are 3 onsite restaurants, featuring American cuisine. Nearby restaurants include Smokey Mo's BBQ (3.1 mi), China Stix (3.2 mi), and Lupe Tortilla (4.6 mi).
  • Tee off at the onsite golf course, and improve your game on the tennis courts. Additional recreation onsite includes aerobics . Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. JW Marriott San Antonio Hill Country Resort & Spa also has 3 bars, a lazy river, and a 24-hour fitness center, as well as a sauna, an arcade, and a garden.
8.6.Fabulous.
  • 6.0.Good

    Bring your own coffee. They don’t sell coffee past noon.

    2 night family trip, Aug 3, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Loved it

    It was very clean, loved the resort!

    Michelle, 2 night family trip, Jul 27, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Family vaca

    That was the EASIEST check in. For the hotel to be sold out, it still did not feel over crowded like I read in the reviews. Beds were super comfy, cleaning could have done a little better. The sad thing is, they want you to buy their over priced food and drink. They don’t want you taking food/drinks into their water park. A hotdog was $13, two adult beverages were $40, RIDICULOUS and should feel ashamed for price galgin after you spend almost $400/ night. It’s one of those we came, we saw… more than likely won’t be back. But the stay was very nice and pleasant.

    2 night family trip, Jul 10, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Staff was very very nice. Waterpark staff and park itself was fun and a pleasant experience. Kids had a great time. My biggest surprise was how average the rooms were. Mostly personal preference but still for a "resort" quite avg.

    Jim, 1 night family trip, Jun 28, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Nice hotel. Unfortunately we werent able to enjoy the pool (which was the main purpose of the stay for the kids to enjoy)due to weather constraints and having to get out of the pool twice on the day we checked in. We were only staying for 1 night and chkout the next day was at 11am so we really didnt get a chance to enjoy what the resort is known for.

    1 night family trip, Jun 27, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Room wasn’t ready at check in time and room didn’t have backup essentials.

    2 night family trip, Jun 27, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Awesome! Peaceful!

    Chuck, 2 night family trip, Jun 24, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Super fun beautiful hotel, not a 5star service.

    The hotel is amazing, kids specially have a blast. There is a lack of personnel and for a 5 star hotel you can feel it. There is no longer room cleaning, so you need to call several times if you need towels, garbage removal, or any other service. For a 4 day stay not having room cleaning service is not nice. My other complaint is the very long check in process, very long almost 1hr in a line full of families waiting in a line to get your room. The service at the pool is great.

    Karen, 4 night family trip, Jun 20, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Stay home until they are running appropriately

    100% occupancy but only 50% staff so service sucked, breakfast only buffet at 30$ a plate, bars not open until later in the day, valet basically non existent. Definitely not the Marriott service expected especially since their price did not reflect the lack of staff and services offered.

    Thelma, 3 night family trip, Jun 20, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Poor customer service

    We waited in check in line for over 25 minutes. The lobby was packed with people with luggage cart in use- don’t know if their room wasn’t ready or what. We could not find a luggage cart and all employees scrambling. We were rushed by the employees to move our car from the check in lane. I asked for a cart but none to be found. My daughters and I had to run all our items up to the room in 3 trips while my husband stayed with car. Good luck finding parking in the area. Be prepared to walk a far distance. Room was clean overall. We requested our room to be refreshed a day before as told and returned that evening to our room not serviced. I called front desk got an apology ans was placed for the following day. I called in am to verify house keeping was coming that day and we were not on the list. She would add us, came back later and room still not attended. We had to call a 4th time and told not on list again. Frustrating!! We had to request clean towels and trash bags. We had to get our own toilet paper. Food was good but expensive etc to pay a lot for food and alcoholic beverages. Pretty hotel and surroundings, saw some animals, pool amazing but crowded. This hotel is not for us and we will not return. For the amount of money we paid they should have excelled at customer service at every aspect. Full capacity but obviously not enough employees or carts!!!

    6 night family trip, Jun 20, 2021

    Verified Hotels.com guest review

See all 466 reviews