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JW Marriott San Antonio Hill Country Resort & Spa, San Antonio

4.5 stars
23808 Resort PkwySan AntonioTX78261United States of America, ‏‎855-239-9485
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Excellent4.5 / 5
Wellness Area
Great wellness & sports facilities
Pool
Great pool
Amenities
Great amenities
Food
Food is all right
236See all 236 Hotels.com reviews
From 2,054 reviewsTripAdvisor Traveller Rating

JW Marriott San Antonio Hill Country Resort & Spa, San Antonio

Hotel Info: 855-239-9485

from $319
  • Room, Balcony
  • Suite, 3 Bedrooms
  • Deluxe Room, View
  • Deluxe Room
  • Suite, 1 Bedroom
  • Suite, 2 Bedrooms

At a glance

Key facts

Hotel size

  • This hotel has 1,002 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is 11 AM
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

  • Children's club

Pets

  • Pets not allowed (service dogs only)

Internet

  • Free WiFi in public areas

  • WiFi and wired Internet access in rooms *

Transportation

Parking

  • Free self parking

  • Valet parking *

  • RV/bus/truck parking

Other information

  • Smoke-free property

Also known as

  • JW Marriott Hill
  • JW Marriott Hill Resort
  • JW Marriott San Antonio Hill Country
  • JW Marriott San Antonio Hill Country Resort
  • Marriott Hill
  • Jw Marriott San Antonio Hill Country Hotel San Antonio
  • Jw Marriott San Antonio Hill Country Resort And Spa

Policies

Children under 14 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

Guests under 18 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: USD 40.00 per accommodation, per night

Resort fee inclusions:

  • Fitness center access
  • Sporting facilities or equipment
  • Nearby fitness center access
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Valet parking costs USD 27 per day

Breakfast is offered for an extra charge of USD 25 per person (approximately)

WiFi is available in guestrooms for USD 15.95 per day (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 15.95 per day (rates may vary)

High-speed Internet access (wired) is available in public areas for USD 15.95 per day (rates may vary)

In the hotel

Taking the kids?
  • Children's club
  • Supervised childcare/activities (surcharge)
Food and drink
  • Breakfast (surcharge)
  • 7 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Children's pool
  • Health club
  • Golf course on site
  • Outdoor tennis courts - 2
  • Full-service spa
  • Spa treatment room(s)
  • Free water park access
  • Waterslide
  • Free use of nearby fitness center
  • Number of spa tubs - 3
  • Lazy river
  • Steam room
  • Sauna
  • Arcade/game room
  • Billiards or pool table
Working away
  • 24-hour business center
  • Number of meeting rooms - 20
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 265000
  • Conference space size (meters) - 24619
  • Conference center
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built 2010
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Library
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Turndown service
  • Pillowtop mattress
Freshen up
  • Separate bathtub and shower
  • Hair dryer
Be entertained
  • 37-inch LCD TV
  • Cable TV channels
  • IPod docking station
Stay connected
  • Desk
  • WiFi (surcharge)
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

The 26,000 square-foot Lantana Spa offers 30 treatment rooms, including two couples' suites with fireplaces. Two outdoor private treatment rooms are also available. Between treatments, guests can relax in the private, lagoon-style pool or enjoy healthy refreshments in the Replenish Spa Bistro.

Treatment highlights include the River Birch Sports Massage, the Citrus & Sunflower Organic Herbal Massage, the Lavender Salt Glow, the Texas Sunset Body Wrap, and the Citrus Blossom Signature Facial.

Dining

Cibolo Moon - This family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

18 Oaks - This fine-dining restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Rivertop Grill - This family restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

High Velocity - This theme restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Starbucks - This coffee shop serves breakfast and lunch. A children's menu is available.

Recreation

On Site

  • Golf course on site
  • Health club
  • Outdoor tennis courts - 2
  • Sauna
  • Spa tub
  • Steam room
  • Fitness classes on site
  • Bicycle rentals on site
  • Golf lessons on site
  • Golf driving range on site
  • Golfing on site
  • Hiking/biking trails on site
  • Mountain biking on site
  • Rafting on site
  • Segway rental/tour on site
  • Yoga classes/instruction on site
  • Free water park access

JW Marriott San Antonio Hill Country Resort & Spa, San Antonio’s small print

Also known as

  • JW Marriott Hill
  • JW Marriott Hill Resort
  • JW Marriott San Antonio Hill Country
  • JW Marriott San Antonio Hill Country Resort
  • Marriott Hill
  • Jw Marriott San Antonio Hill Country Hotel San Antonio
  • Jw Marriott San Antonio Hill Country Resort And Spa

Policies

Children under 14 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

Guests under 18 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: USD 40.00 per accommodation, per night

Resort fee inclusions:

  • Fitness center access
  • Sporting facilities or equipment
  • Nearby fitness center access
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Valet parking costs USD 27 per day

Breakfast is offered for an extra charge of USD 25 per person (approximately)

WiFi is available in guestrooms for USD 15.95 per day (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 15.95 per day (rates may vary)

High-speed Internet access (wired) is available in public areas for USD 15.95 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.5 /5 from 236 reviews

JW Marriott San Antonio Hill Country Resort & Spa, San Antonio
Excellent4.0 / 5
Weekend getaaway
The only issue I had was that I had requested adjoining rooms since we had four kids with us and when we got there they could not accommodate the request. I had called twice before arrival to make sure it would not be an issue and was assured it would be available . The guy who checked us in was not very friendly and did not seem to care about our concerns of not having our kids next to us . After speaking with a manager they at least found us rooms on the same floor but the kids were 4 rooms away . Since they were all 13 we decided it would be fine . It made for a very long night checking on them every hour though . The manager did give us a $75.00 credit to use in the hotel so at least dinner was free and since it was my daughters birthday they sent up a cute stuffed animal, birthday card and plate of cookies. Overall it was a great trip .
1 night family trip
JW Marriott San Antonio Hill Country Resort & Spa, San Antonio
Outstanding5.0 / 5
Great Family Fun Hotel!
Our overall stay was wonderful. The food was great, staff was friendly, hotel, waterpark & grounds were beautiful. My ONLY complaint was the size of the beds in the double rooms. It seems the rooms that have two beds in them are full size beds and not queen size. My husband is 6'2" and I am 5'8" making the bed really small for us to comfortable sleep in. Man hubby's feet hung off the bottom. You only seem to get two options when booking at the JW Marriott San Antonio Hill Country - 2 full size beds or a king bed leaving you to have to get another room at $350 a night if you have two kiddos.
2 night family trip
JW Marriott San Antonio Hill Country Resort & Spa, San Antonio
Excellent4.0 / 5
Mostly superb
Beautiful site, rooms, food, pool, etc. staff was wonderful. Self parking is very crowded. We parked far from the hotel but could enter through the conference center to the trek was temperature controlled. Also had to ask twice and wait until nearly 7pm to have our room cleaned on our 2nd day. Phone did not work and wasn't fixed (yes I reported it) and there was mold in the shower - easier to overlook in an average hotel - harder in a luxury resort. Again, the staff was warm and the amenities were fabulous - just the little annoyances.
2 night family trip
JW Marriott San Antonio Hill Country Resort & Spa, San Antonio
Outstanding5.0 / 5
Fabulous hotel, extremely kid friendly. So many organized events. Incredible place for families. Staff was amazing!
1 night family trip
JW Marriott San Antonio Hill Country Resort & Spa, San Antonio
Good3.0 / 5
$$$$$$ for everything so-so!!!! Parking sucks!!
I am still trying to figure out what the $40 daily resort fee was for. Considering one of the worlds best waterpark is up the road. Everything here cost. Business center costs 40 cents a minute. They say they had computers to use to check in for flights but the printer wasnt working. Front desk told me to me him and that took several minutes. 1 hour of figuring out how to get my boarding pass was a total waste of time because I could have done it all in my room without even needing any of their so called "services". Did I mention the $40 daily resort fee. Food by the fancy pool comes in cardboard boxes. Which made it hard to eat and enjoy. Which was pricey. Did I mention the $40 daily resort fee????? Oh and I was told Valet parking was $35/day by the guys out front but later I saw the price was 28/day. Get ready to shell out major bucks to a nice looking compound where the kids will be bored with the water park after 1 full day of swimming.
4 night family trip

See all reviews

JW Marriott San Antonio Hill Country Resort & Spa, San Antonio

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