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Best Western Maitrise Hotel, London

4 stars
53-59 Kilburn High RoadMaida Vale, LondonEnglandNW6 5SBUnited Kingdom, 866-925-8648
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  • London (LHR-Heathrow) 34-min drive; 18.6 miles/29.9 km
  • London (LCY-London City) 40-min drive; 12.7 miles/20.5 km
  • London (LTN-Luton) 44-min drive; 29.7 miles/47.7 km
  • London (XQE-Ebbsfleet International Train Station) 62-min drive; 27.9 miles/44.9 km
  • London (LGW-Gatwick) 69-min drive; 42.6 miles/68.5 km
  • London Kilburn High Road Station 1-min walk; 0 miles/0.1 km
  • London Queens Park Station 14-min walk; 0.7 miles/1.1 km
  • London Kilburn Brondesbury Station 15-min walk; 0.7 miles/1.2 km
  • Kilburn Park Underground Station 3-min walk; 0.1 miles/0.2 km
  • Maida Vale Underground Station 12-min walk; 0.6 miles/1 km
  • Queen's Park Underground Station 14-min walk; 0.7 miles/1.1 km
  • Onsite parking not available
Good3.3 / 5
Location
Great location
Service
Fantastic service
Room
Room needs to be redecorated
Comfort
More comfort would be nice
413See all 413 Hotels.com reviews
From 776 reviewsTripAdvisor Traveller Rating

Best Western Maitrise Hotel, London

Hotel Info: 866-925-8648

from $85
  • Comfort Room, 1 Double Bed, Non Smoking
  • Comfort Room, 1 Single Bed, Non Smoking
  • Standard Twin Room, 2 Single Beds (no windows)
  • Standard Twin Room
  • Executive Room, 1 King Bed, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Executive Room
  • Double Room Single Use
  • Executive Suite
  • Executive Suite
  • Standard Double Room
  • Standard Single Room

At a glance

Key facts

Hotel size

  • This hotel has 99 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • No parking

Other information

  • Smoke-free property

Also known as

  • Quality Hotel Maitrise
  • Quality Maitrise
  • Best Western Maitrise Hotel London
  • Best Western Maitrise Hotel
  • Best Western Maitrise London
  • Best Western Maitrise
  • BEST WESTERN Maitrise Hotel London, England

Mandatory fees

Deposit: GBP 50.00 per stay

Optional extras

Early check-in can be arranged for an extra charge of GBP 20.00

Late check-out can be arranged for an extra charge of GBP 20.00

Continental breakfast is offered for an extra charge of GBP 7.95 for adults and GBP 7.95 for children (approximately)

Dial-up Internet access is available in guestrooms for an extra charge

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Free reception
Things to do
  • Use of nearby fitness center (discount)
Working away
  • Business center
Services
  • 24-hour front desk
  • Limo or Town Car service available
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 2008
  • Elevator/lift
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Soundproofed rooms
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • First-run movies
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Rafkins Restaurant & Bar - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Best Western Maitrise Hotel, London’s small print

Also known as

  • Quality Hotel Maitrise
  • Quality Maitrise
  • Best Western Maitrise Hotel London
  • Best Western Maitrise Hotel
  • Best Western Maitrise London
  • Best Western Maitrise
  • BEST WESTERN Maitrise Hotel London, England

Mandatory fees

Deposit: GBP 50.00 per stay

Optional extras

Early check-in can be arranged for an extra charge of GBP 20.00

Late check-out can be arranged for an extra charge of GBP 20.00

Continental breakfast is offered for an extra charge of GBP 7.95 for adults and GBP 7.95 for children (approximately)

Dial-up Internet access is available in guestrooms for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.3 /5 from 413 reviews

Best Western Maitrise Hotel, London
Excellent4.0 / 5
Location-transportation/ shopping
The front desk staff were very helpful and supportive. The in-house restaurant had a good selection of food choices as well as Guinness on tap (++). I opted to eat breakfast out, however mid-morning hot meals were well presented and tasty, compliments to the chef. The bathrooms were modern with a nice feel. My preference was for the glassed in shower as opposed to the open layout given the amount of 'splash' may result in overly wet surfaces. The plus side, the underground station is just 5 minutes walk away, and the over ground across the road, so transportation facilities are excellent. The hotel doesn't have a gym, however patrons have access to the gym across the road- which means more facilities, well maintained, and guaranteed professional support staff- also comes with a 15m pool.
6 night trip with friends
Best Western Maitrise Hotel, London
Good3.0 / 5
The area is great for connections , bus 328, 31, 16, 98 and tube Jubilee, Bakerloo and overground.
3 night trip
Best Western Maitrise Hotel, London
Excellent4.0 / 5
Small room
The room would have been great except there is absolutely no room. There were two of us with checked baggage so we could never unload our luggage. There was walking space around the bed only which our suitcases took up. The bathroom was fine and there was free wifi.
3 night trip with friends
Best Western Maitrise Hotel, London
Excellent4.0 / 5
Few Issues, but Overall a Good Stay
I read these reviews on hotel.com before I pick any hotel. In this case, they were again, accurate. The hotel was nice and newly renovated, but check in was extremely slow. After a ten hour flight, you don't want to wait 30 mins to complete check in. We had a room in the basement w/ no windows, which wasn't so bad; we didn't go to London to sit in a hotel room and gaze out the windows. The room was small, but this was Europe, all rooms in Europe are small unless you pay top dollar. There were three of us, we originally asked for a double with a sleeper sofa, but it wasn't available. So we made it work with two twins. There were a few bugs (flies or some sort of gnat) in the room when we got in but once we killed them, they didn't return. But even after all this, I would still recommend this hotel because it was newer, was in a good location (1 min walk to overground, 3 min walk to underground tube), and because of the price, under $200/night. A good choice of hotel, but don't pay more than that.
3 night trip with friends
Best Western Maitrise Hotel, London
Fair2.0 / 5
Terrible customer service. Decent location.
checked in to find the front desk EMPTY but full of people's luggage. Any person from the street could come in and take any of the guest's luggage at the desk. WE FOUND THE FRONT DESK UNATTENDED with luggage throughout our three days there. BEWARE. The room we were put in was the size of a janitor's storage closet. The bed barely fit in the room. The bathroom shower was plastic like that in American summer camps for children. We asked for another room and one was provided.Our second room was much bigger and the bathroom was new, clean, and up to standard. We were very pleased. We bought a bunch of food as to save money and decided to store it in the refrigerator. Hours later we discovered it was broken. We tried to call down, realizing that the phone was broken. The person at the front desk told us to come back tomorrow but we could store our cheese and fruit in the kitchen... They were very unapologetic and couldn't have cared less. In the middle of the night I woke up with the bed soaking wet. Our AC was broken and about 90 degrees Again we called down and was told there was nothing they could do right now. The next morning there was a new woman at the front desk but again there was luggage left there for at least the 6 minutes we waited... (My boyfriend filmed the front desk unattended to for 6 mins.) FINALLY this new woman was helpful and everything was fixed right away.My recommendation is that their desk staff go to training to hospitality school but it's awful.
3 night romance trip

See all reviews

Best Western Maitrise Hotel, London

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