2/10 Poor
19 July 2023
SUGIANTORO
SUGIANTOR
Swiss-Belhotel Silae Palu
4-star hotel in Palu with 8 restaurants and spa
Choose dates to view prices
Swiss-Belhotel Silae Palu
Photo gallery for Swiss-Belhotel Silae Palu
Overview of Swiss-Belhotel Silae Palu
8.4 out of 10 Very good
8.4/10 Very good
Property highlights
- Pool
- Spa
- Airport transfer
- Parking available
- Free WiFi
- Restaurant
Jl. Malonda No. 12, Silae, Palu, Central Sulawesi, 94227
Main amenities
- 8 restaurants and bar/lounge
- Full-service spa
- Outdoor pool
- Breakfast available
- Fitness centre
- Sauna
- Self parking
- 24-hour room service
- Coffee shop/cafe
- Business centre
- Airport shuttle
- 24-hour front desk
Feel at home
- Private bathroom
- Television
- Garden
- Laundry facilities
- Coffee/tea maker
- Lift
Room options
View all photos for Deluxe Double Room, 1 Queen Bed
Deluxe Double Room, 1 Queen Bed
View all photos for Deluxe Villa, 1 Queen Bed, Garden View
Deluxe Villa, 1 Queen Bed, Garden View
View all photos for Executive Suite Hotel
Executive Suite Hotel
View all photos for Deluxe Hotel Twin
Deluxe Hotel Twin
View all photos for Superior Deluxe Twin
Superior Deluxe Twin
View all photos for Deluxe Villa Twin
Deluxe Villa Twin
View all photos for Superior Double Room, 1 Queen Bed
Superior Double Room, 1 Queen Bed
View all photos for Deluxe Hotel Twin
Deluxe Hotel Twin
View all photos for Executive Suite Villa
Executive Suite Villa
View all photos for Deluxe Room, 1 Queen Bed, Sea View
Deluxe Room, 1 Queen Bed, Sea View
View all photos for Grand Suite
Grand Suite
View all photos for Grand Deluxe Hotel
Grand Deluxe Hotel
About this area
Getting around
Restaurants
- R.M. Kaledo Abadi - 3 min drive
- Kaledo Stereo - 13 min walk
- KFC - 5 min drive
- KFC - 16 min walk
- Rumah Makan Awandi - 5 min drive
About this property
Swiss-Belhotel Silae Palu
Languages
English, Indonesian
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO), CovidClean (Safehotels - global expert) and Safe Travels (WTTC - Global)
Check-in
Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.
At a glance
Hotel size
- 126 rooms
- Arranged over 4 floors
Arriving/Leaving
- Check-in time from 2 PM until midnight
- Late check-in subject to availability
- Minimum check-in age – 18
- Check-out time is noon
Restrictions related to your trip
- Check COVID-19 restrictions
Special check-in instructions
- Front desk staff will greet guests on arrival
- If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Required at check-in
- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- No cots (infant beds)
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Secured on-site self-parking (fees apply)
Transfers
- Airport shuttle*
Other information
- Smoke-free property
Property amenities
Food and drink
- Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
- 8 restaurants
- Bar/lounge
- Coffee shop
- 24-hour room service
Working away
- Business centre
- Conference space
Services
- 24-hour front desk
- Concierge services
- Dry cleaning/laundry services
- Luggage storage
- Wedding services
- Pool loungers
Facilities
- 1 building/tower
- Built in 2008
- ATM/banking
- Safe-deposit box at front desk
- Garden
- Fitness centre
- An outdoor pool
- Full-service spa
- Sauna
Accessibility
- Lift
- Well-lit path to entrance
Room amenities
Be entertained
- Television
- Satellite TV channels
Home comfort
- Air conditioning
- Minibar
- Coffee/tea maker
- Slippers
Sleep well
- Turndown service
- Bed sheets provided
Freshen up
- Private bathroom
- Shower only
- Free toiletries
- Hairdryer (on request)
- Towels
- Toothbrush and toothpaste
Stay connected
- Desk
- Free WiFi
- Phone
More
- In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Marzanie. Services include massages. The spa is open daily.
Dining
Silae Beach – This restaurant specialises in Chinese cuisine.
Fees & policies
Optional extras
- Buffet breakfast is offered for an extra charge of approximately IDR 125000 per person
- Airport shuttle service is offered for an extra charge
Children & extra beds
- Rollaway beds are available for IDR 400000.0 per day
Parking
- Secured self-parking is available for an extra charge
Pool, spa, & gym (if applicable)
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.
Contactless check-in and contactless check-out are available.
Enhanced food service safety measures are in place.
Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it adheres to the cleaning and disinfection practices of:
- COVID-19 Guidelines (WHO)
- CovidClean (Safehotels - global expert)
- Safe Travels (WTTC - Global)
Policies
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Also known as
Swiss-Belhotel Silae Palu Hotel
Swiss-Belhotel Silae Hotel
Swiss-Belhotel Silae Palu
Swiss-Belhotel Silae
Swiss Belhotel Silae Palu
Swiss-Belhotel Silae Palu Palu
Swiss-Belhotel Silae Palu Hotel
Swiss-Belhotel Silae Palu Hotel Palu
Swiss Belhotel Silae Palu CHSE Certified
Frequently asked questions
Reviews
8.4
Very good
9.0/10
Cleanliness
8.6/10
Staff & service
10.0/10
Amenities
9.4/10
Property conditions & facilities
10.0/10
Eco-friendliness
Reviews