Guests
All properties in Palu, Central Sulawesi, Indonesia

Swiss-Belhotel Silae Palu

4-star hotel in Palu with 8 restaurants and spa

  • Free WiFi
From
$32

Image gallery

  • Exterior
  • Exterior
  • Pool
  • Executive Suite Villa - Living Area
  • Exterior
Exterior. Image 1 of 49
1 / 49Exterior
Jl. Malonda No. 12, Silae, Palu, 94227, Central Sulawesi, Indonesia
8.0.Very Good.
See all 2 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global), CovidClean (Safehotels - global expert), and COVID-19 Guidelines (WHO) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 126 smoke-free guestrooms
  • 8 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness center

For families

  • Private bathroom
  • Television
  • Free toiletries
  • Garden
  • Laundry facilities
  • Coffee/tea maker

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Double Room, 1 Queen Bed
  • Deluxe Villa, 1 Queen Bed, Garden View
  • Superior Double Room, 1 Queen Bed
  • Grand Deluxe Hotel
  • Executive Suite Hotel
  • Executive Suite Villa
  • Grand Suite
  • Deluxe Hotel Twin
  • Deluxe Villa Twin
  • Superior Deluxe Twin
  • Deluxe Hotel Twin
  • Deluxe Room, 1 Queen Bed, Sea View

What’s around

Getting around

  • Palu (PLW-Mutiara) - 12 min drive
  • Airport shuttle (surcharge)
map
See on map
Jl. Malonda No. 12, Silae, Palu, 94227, Central Sulawesi, Indonesia

At a glance

Hotel size

  • This hotel has 126 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle*

Parking

  • Secured onsite self parking (fees apply)

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 8 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service

Things to do

  • Number of outdoor pools - 1
  • Pool sun loungers
  • Fitness facilities
  • Full-service spa
  • Sauna

Working away

  • Business center
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2008
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden

Languages Spoken

  • English
  • Indonesian

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers

Sleep well

  • Turndown service

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Marzanie. Services include massages.

The spa is open daily.

Dining

Silae Beach - This restaurant specializes in Chinese cuisine.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of IDR 125000 per person (approximately)
  • Airport shuttle service is offered for an extra charge

Children and extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for IDR 400000.0 per day

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Secured self parking is available for an extra charge

Pool, spa, and gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • COVID-19 Guidelines (WHO)
  • CovidClean (Safehotels - global expert)
  • Safe Travels (WTTC - Global)

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Also known as

  • Swiss Belhotel Palu
  • Swiss-Belhotel Silae Palu Palu
  • Swiss-Belhotel Silae Palu Hotel
  • Swiss-Belhotel Silae Palu Hotel Palu
  • Swiss Belhotel Silae
  • Swiss Belhotel Silae Hotel
  • Swiss Belhotel Silae Hotel Palu
  • Swiss Belhotel Silae Palu
  • Swiss-Belhotel Silae Palu Hotel
  • Swiss-Belhotel Silae Hotel
  • Swiss-Belhotel Silae Palu
  • Swiss-Belhotel Silae

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Swiss-Belhotel Silae Palu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's self parking on site (charges apply).
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there are 8 onsite restaurants, featuring Chinese cuisine. Nearby restaurants include Kaledo Stereo (12-min walk), Texas Chicken (2.6 mi), and Kedai Kopi (3.2 mi).
  • Yes, an airport shuttle is available.
  • Swiss-Belhotel Silae Palu has a spa and an outdoor pool, as well as a fitness center and a garden.
8.0.Very Good.
  • 6.0.Good

    Zulfita, 2 night trip, Jul 13, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Doris, 2 night business trip, Feb 2, 2020

    Verified Hotels.com guest review

See all 2 reviews