Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Jerusalem, Israel
1 room, 2 adults

Mamilla Hotel

5-star5 stars
9.2 cleanliness ratingCleanliness rated 9.2 by Hotels.com customers
  • Property is cleaned with disinfectant
  • Shield between guests and staff in main contact areas
  • Protective clothing is available to guests
11 King Solomon St., Jerusalem, 94182, Israel

Luxury hotel with full-service spa, connected to a shopping center, near Mamilla Mall
  • Free WiFi
  • Collect stampsYou can collect Hotels.com® Rewards stamps here

Restrictions related to your trip

Israel may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Hotel Mamila is a super great location, very well quality , clean and hygiene and cool…Sep 10, 2020
  • The place and the service is amazing. The pool was loud and with huge echo; the twin bed…Aug 21, 2020

Mamilla Hotel

from $368
  • Studio
  • Executive Room
  • Mamilla Suite
  • Residence Suite
  • Family Suite (Mamilla (Conjoined Beds))
  • Presidential Suite (Conjoined Beds)

What’s around Mamilla Hotel

Landmarks

  • In Jerusalem City Centre
  • Western Wall - 15 min walk
  • Al-Aqsa Mosque - 16 min walk
  • Israel Museum - 34 min walk
  • Mamilla Mall - 3 min walk
  • Jaffa Gate - 6 min walk
  • Ben Yehuda Street - 7 min walk
  • Jerusalem Great Synagogue - 8 min walk

Getting around

  • Ben Gurion Airport (TLV) - 59 min drive
  • Jerusalem (JRS-Malha Railway Station) - 22 min drive
  • Jerusalem Malha Station - 22 min drive
  • Jerusalem Biblical Zoo Station - 22 min drive

At a glance

Key facts

Hotel size

  • This hotel has 194 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Israel may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 17

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Onsite self parking (ILS 50 per day)

  • Onsite valet parking (ILS 50 per day)

  • Wheelchair-accessible parking on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Pilates classes on site
  • Yoga classes/instruction on site
  • Bicycle rentals nearby
  • Segway rental/tour nearby
  • Nightclub
  • Health club
  • Spa tub
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 3000
  • Conference space size (meters) - 279
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2009
  • Elevator
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Terrace
  • Fireplace in lobby
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Grab bar - near toilet
Languages Spoken
  • Dutch
  • English
  • French
  • German
  • Hebrew
  • Italian
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
Stay connected
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Akasha Wellbeing Center has 7 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a spa tub and Turkish bath/hammam.

Guests under 16 years old are not allowed in the spa.

Dining

Rooftop Restaurant - This restaurant serves dinner and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Mirror Bar - This bar serves dinner and light fare. Open daily.

The Winery - Onsite wine bar. Open select days.

Happy Fish - This restaurant specializes in Mediterranean cuisine. Open daily.

Dining Room - This restaurant serves breakfast, lunch, and dinner. Open daily.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Sauna
  • Spa tub
  • Fitness classes on site
  • Pilates classes on site
  • Yoga classes/instruction on site

Nearby

  • Bicycle rentals nearby
  • Segway rental/tour nearby

Mamilla Hotel’s small print

Also known as

  • Hotel Mamilla
  • Mamilla
  • Mamilla Hotel Hotel
  • Mamilla Hotel Jerusalem
  • Mamilla Hotel Hotel Jerusalem
  • Mamilla Hotel The Leading Hotels of The World
  • Mamilla Hotel Leading Hotels World Jerusalem
  • Mamilla Hotel Jerusalem
  • Mamilla Jerusalem
  • Mamilla Hotel Leading Hotels World
  • Mamilla Leading Hotels World Jerusalem
  • Mamilla Leading Hotels World

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 16 years old are not allowed in the health club, fitness facility, or spa tub.

Guests under 16 years old are not allowed in the spa.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines and the Safe Travels (WTTC - Global) sanitization guidelines.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • All citizens of Israel may be charged the national value-added tax

Optional extras

Self parking costs ILS 50 per day

Valet parking costs ILS 50 per day

Buffet breakfast is offered for an extra charge of ILS 135 for adults and ILS 135 for children (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Mamilla Hotel

  • Does Mamilla Hotel offer free cancellation for a full refund?
    Yes, Mamilla Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Mamilla Hotel currently open?
    This property is closed from September 18 2020 to March 10 2021 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at Mamilla Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Mamilla Hotel?
    Yes. Self parking costs ILS 50 per day. Valet parking costs ILS 50 per day.
  • Is there a pool at Mamilla Hotel?
    Yes, there's an indoor pool and a children's pool.
  • Are pets allowed at Mamilla Hotel?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Mamilla Hotel?
    You can check in from 3:00 PM - anytime. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Mamilla Hotel?
    Yes, there are 2 onsite restaurants, featuring alfresco dining and Mediterranean cuisine. Nearby restaurants include Cafe Kadosh (4-min walk), Luciana (4-min walk), and Gabriel (4-min walk).

Recent reviews

Fabulous 8.8 From 237 reviews

Exceptional 10.0
Excellent in every way. Amazing food in restaurants. Lovely atmosphere. Perfect
Mona, us3 night trip
Very Good 8.0
way too expensive!!! Very good hotel but low return on your $$$$$
us1 night family trip
Exceptional 10.0
The spa is amazing. Excellent location. Staff is extremely helpful. Great service.
Nick, us1 night romance trip
Exceptional 10.0
Centrally located to all attraction, beautiful area
us1 night family trip
Poor 2.0
Check-in and check-out staff were both terrible. They were snippy and did not make me feel welcome or comfortable. At check-out, she refused to give me a final bill.
MariTier, us1 night family trip
Fair 4.0
Tv went off every 15 min. and had to be rebooted. Comforter was too hot. Mirror light in bathroom did not work. No refrigerator. Minibar had poor choices. Not worth the price. Good location and doorman.
Robert, us5 night trip
Exceptional 10.0
Very nice hotel i liked the food bery much. I will came back
us1 night romance trip
Exceptional 10.0
The hotel is a beautiful property in a very centric location. The hotel facilities are gorgious. My husband and I stayed in a Studio room which had a very comfortable bed and was well decorated/appointed. Nonetheless, we found it to be a bit small considering the price. The breakfast was delicious. Service was just as expected in a high-end hotel such as this one. They had special details that made the stay very satisfying.
us3 night trip
Good 6.0
The staff, who were numerous, were strangely detached from the job. Poor training perhaps? For instance, the Nespresso coffee service in the room, was never correctly refreshed, missing spoons, or only stocking decaf coffee, and not filling the water reservoir in advance. Rooms were very tight and poorly lit in the evening.
us3 night romance trip
Good 6.0
Entrance to room in limbo
Extremely disappointed with front desk who as we are told despite having previous knowledge gave us a broken Sabbath key moments before the beginning of Yom Kippur
us1 night trip

Mamilla Hotel