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Protea Hotel by Marriott Durban Umhlanga Ridge, Umhlanga

4 starsQuality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.
14 Palm Boulevard, Umhlanga RidgeUmhlanga Rocks, UmhlangaKwaZulu-Natal4320South Africa
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Good3.8 / 5
Room
Room is all right
Location
Great location
Service
Fantastic service
Vibe
Vibe is not too good
52See all 52 Hotels.com reviews
From 288 reviewsTripAdvisor Traveller Rating

Protea Hotel by Marriott Durban Umhlanga Ridge, Umhlanga

from $77
  • Standard Room (Guest)
  • Family Suite, 2 Bedrooms, Balcony, View
  • Family Room
  • Junior Suite, 1 King Bed
  • Executive Suite
  • Suite, 2 Bedrooms
  • Superior Twin Room (Park facing)
  • Deluxe Room (Courtyard facing)
  • Standard Double Room (Courtyard facing)
  • Deluxe Room, 2 Double Beds, Courtyard View
  • Family Apartment (Piazza facing)
  • Junior Suite (Courtyard facing)
  • Penthouse
  • Superior Double Room (Park facing)
  • Universal Access
  • Standard Twin Room (Courtyard facing)

At a glance

Key facts

Hotel size

  • This hotel has 205 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time starts at 2:00 PM
  • Check-out time is 11 AM
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements. This property requires full payment at check-in. For more details, please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Free children's club

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self parking *

Offsite

  • Area shuttle *

Other information

  • Smoke-free property

Also known as

  • Protea Hotel Ridge
  • Protea Marriott Durban Umhlanga Ridge
  • Protea Marriott Ridge
  • Protea Hotel Umhlanga
  • Protea Hotel Marriott Durban Umhlanga Ridge
  • Protea Ridge
  • Protea Umhlanga Ridge
  • Umhlanga Protea Hotel
  • Umhlanga Protea Hotel Ridge
  • Umhlanga Ridge Protea Hotel
  • Protea Hotel Marriott Ridge

Policies

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Guests under 16 years old are not allowed in the fitness facility.

Parking height restrictions apply.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: ZAR 300 per night

Optional extras

Self parking costs ZAR 65 per night

Buffet breakfast is offered for an extra charge of ZAR 195 per person (approximately)

Airport shuttle service is offered for an extra charge of ZAR 350 per person (one way)

Area shuttle service is offered for an extra charge

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Golf lessons available nearby
  • Golfing nearby
  • Mountain biking nearby
  • Surfing/boogie boarding nearby
  • Pool sun loungers
Working away
  • Business center
  • Meeting rooms 7
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2009
  • Elevator/lift
  • Rooftop terrace
  • Garden
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Tempur-Pedic mattress
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages, facials, and body treatments. A variety of treatment therapies are provided, including hydrotherapy.

Protea Hotel by Marriott Durban Umhlanga Ridge, Umhlanga’s small print

Also known as

  • Protea Hotel Ridge
  • Protea Marriott Durban Umhlanga Ridge
  • Protea Marriott Ridge
  • Protea Hotel Umhlanga
  • Protea Hotel Marriott Durban Umhlanga Ridge
  • Protea Ridge
  • Protea Umhlanga Ridge
  • Umhlanga Protea Hotel
  • Umhlanga Protea Hotel Ridge
  • Umhlanga Ridge Protea Hotel
  • Protea Hotel Marriott Ridge

Policies

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Guests under 16 years old are not allowed in the fitness facility.

Parking height restrictions apply.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: ZAR 300 per night

Optional extras

Self parking costs ZAR 65 per night

Buffet breakfast is offered for an extra charge of ZAR 195 per person (approximately)

Airport shuttle service is offered for an extra charge of ZAR 350 per person (one way)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.8 /5 from 52 reviews

Protea Hotel by Marriott Durban Umhlanga Ridge, Umhlanga
Good3.0 / 5
Terrible
The staff at reception were horrible. It took over an hour to check in and then any time we asked a question we were either ignored or laughed at (i.e. where do you get taxis). Liked the actual hotel itself but would not recommend to a friend because of the front desk staff.
3 night romance trip
Protea Hotel by Marriott Durban Umhlanga Ridge, Umhlanga
Excellent4.0 / 5
NICE BUT NOT VERY CLEAN
The hotel is beautiful, excellent location and nice atmosphere. I was upgraded to a family room with a separate room with 2 double beds plus bathroom and kitchen, very cool.But we had issues with bed bugs in one of the rooms, and it was not cleaned properly. Just make sure to check the beds before the bellboy leaves :)
1 night business trip
Protea Hotel by Marriott Durban Umhlanga Ridge, Umhlanga
Good3.0 / 5
Conveniently located next to a shopping mall
We had a wonderful time at the Marriot Hotel in Umhlanga Ridge. The only disappointment was the weather as we could not spend time at the beach due to rain.
2 night family trip
Protea Hotel by Marriott Durban Umhlanga Ridge, Umhlanga
Outstanding5.0 / 5
Great Stay
Very welcoming and professional.
1 night romance trip
Protea Hotel by Marriott Durban Umhlanga Ridge, Umhlanga
Outstanding5.0 / 5
Our stay was welcoming and comfortable.staff were friendly and accommodating. Room service was a bit slow but overall experience was great.will be staying here again
1 night family trip

See all reviews

Protea Hotel by Marriott Durban Umhlanga Ridge, Umhlanga

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