All hotels in Buena Park, California, United States of America
1 room, 2 adults
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Portola Inn and Suites, Buena Park

2 stars2 stars
7921 Orangethorpe AveBuena ParkCA90621United States of America
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Good3.1 / 5
Room
Room needs to be improved
Location
Great location
Service
Fantastic service
Cleanliness
Could use a good cleaning
627See all 627 Hotels.com reviews
From 261 reviewsTripAdvisor Traveller Rating

Portola Inn and Suites, Buena Park

from $60
  • Standard Room, 2 Queen Beds
  • Standard Room, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 50 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM
An adult age 18 or older must assume all liability for the booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Also known as

  • Portola Buena Park
  • Portola Inn
  • Portola Inn Buena Park
  • Portola Hotel Buena Park

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Deposit: USD 150.00 per stay

Breakage deposit: USD 150.00

  • Resort fee: USD 3.95 per accommodation, per night

Optional extras

Early check-in can be arranged for an extra charge of USD 45.00

Late check-out can be arranged for an extra charge of USD 45.00

Rollaway beds are available for USD 20.00 per day

Cribs/Infant beds are available for USD 20.00 per night

In the hotel

Food and drink
  • Free continental breakfast
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Pool sun loungers
  • Spa tub
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Multilingual staff
Facilities
  • Elevator/lift
  • Designated smoking areas (fines apply)
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Separate dining area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer (on request)
Be entertained
  • 37-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • Access via exterior corridors

Portola Inn and Suites, Buena Park’s small print

Also known as

  • Portola Buena Park
  • Portola Inn
  • Portola Inn Buena Park
  • Portola Hotel Buena Park

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Deposit: USD 150.00 per stay

Breakage deposit: USD 150.00

  • Resort fee: USD 3.95 per accommodation, per night

Optional extras

Early check-in can be arranged for an extra charge of USD 45.00

Late check-out can be arranged for an extra charge of USD 45.00

Rollaway beds are available for USD 20.00 per day

Cribs/Infant beds are available for USD 20.00 per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.1 /5 from 627 reviews

Portola Inn and Suites, Buena Park
Poor1.0 / 5
I would never stay here again!
This hotel was dirty, nasty and completely unacceptable! The staff was unfriendly, unhelpful and could use some customer service training. There were no wash clothes in the room and when asked to have some left in the room, they left one! The carpet was filthy, I would not let my grandkids walk without shoes on. The continental breakfast consisted of 4 packages of instant oatmeal, a few over ripe bananas and some single wrapped danishes...no juice, coffee or tea. I would never stay here again!
2 night family trip
Portola Inn and Suites, Buena Park
Poor1.0 / 5
Convenient yes nothing else
We did not get a key because the door was missing a battery, towels were old and raggidy... service was not good. The building was very noisy very early in the morning.
1 night romance trip
Portola Inn and Suites, Buena Park
Good3.0 / 5
Convenient hotel
For the price we paid, it served it's purpose. Location was convenient and we appreciated having a fridge and microwave in the room since we were traveling with small kids. The room could have been cleaner and better kept up, but since we got a great deal I can't really complain. I wouldn't pay the price I saw on other websites for it though.
2 night family trip
Portola Inn and Suites, Buena Park
Fair2.0 / 5
Dark 1970s decor
Furniture was from the 1970s, the table by the mirror was broken the legs were broken -found out when I tried to move it a bit. The room was dark, poor lighting, the carpet looked scary and the room definitely smlled like the remnants of a guest who was a smoker - I needed to keep the door open as much as possible
1 night trip with friends
Portola Inn and Suites, Buena Park
Poor1.0 / 5
It was very bad, very dirty, I could not stay there any more, I had to change to another Hotel
7 night family trip

See all reviews

Portola Inn and Suites, Buena Park

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