All hotels in Buena Park, California, United States of America
1 room, 2 adults
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Portola Inn and Suites, Buena Park

2 stars
7921 Orangethorpe AveBuena ParkCA90621United States of America, ‏800-491-6126
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Good3.2 / 5
Location
Great location
Service
Fantastic service
WiFi
Regular internet service
Cleanliness
Dirty
652See all 652 Hotels.com reviews
From 252 reviewsTripAdvisor Traveller Rating

Portola Inn and Suites, Buena Park

Hotel Info: 866-539-8117

from $55
  • Standard Room, 2 Queen Beds
  • Standard Room, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 50 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • Portola Buena Park
  • Portola Inn
  • Portola Inn Buena Park
  • Portola Hotel Buena Park

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Deposit: USD 150.00 per stay

Breakage deposit: USD 150.00

  • Energy surcharge: USD 3.95 per accommodation per night

Optional extras

Early check-in can be arranged for an extra charge of USD 45.00

Late check-out can be arranged for an extra charge of USD 45.00

Rollaway beds are available for USD 20.00 per day

Cribs/Infant beds are available for USD 20.00 per night

In the hotel

Food and drink
  • Free continental breakfast
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Pool sun loungers
  • Spa tub
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Multilingual staff
Facilities
  • Elevator/lift
  • Designated smoking areas (fines apply)
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Separate dining area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer (on request)
Be entertained
  • 37-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • Access via exterior corridors

Portola Inn and Suites, Buena Park’s small print

Also known as

  • Portola Buena Park
  • Portola Inn
  • Portola Inn Buena Park
  • Portola Hotel Buena Park

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Deposit: USD 150.00 per stay

Breakage deposit: USD 150.00

  • Energy surcharge: USD 3.95 per accommodation per night

Optional extras

Early check-in can be arranged for an extra charge of USD 45.00

Late check-out can be arranged for an extra charge of USD 45.00

Rollaway beds are available for USD 20.00 per day

Cribs/Infant beds are available for USD 20.00 per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.2 /5 from 652 reviews

Portola Inn and Suites, Buena Park
Outstanding5.0 / 5
Good price, nice hotel, great for Disney vacations
We went to Disney, so we did not spend to much time in the hotel, nice breakfast!
4 night family trip
Portola Inn and Suites, Buena Park
Poor1.0 / 5
This hotel was terrible. Not clean at all and old. Especially, the room had bad ordor. I DON'T strongly recommend this hotel.
1 night family trip
Portola Inn and Suites, Buena Park
Poor1.0 / 5
Flaky reservations
Horrible service. I had reservation for 3 nights & when I checked in I was told my reservation was only for 1 night. I had copy of reservation (Hotels.com) and was told they have been sold out since February. Hotel dropped ball & nothing was done to accommodate us with at least 1 more night.
3 night family trip
Portola Inn and Suites, Buena Park
Fair2.0 / 5
would not allow us to check any 45 minutes early. Did not have adequate towels even though I had to sign for a deposit saying I was responsible for any missing towels. (The form said I was being charged a 150. deposit but she verbally said it was only 50. - the form should say what it really is). Asked for two missing towels in the room and never got them (so I am hoping I don't get charged for two missing towels I never received) Towels were worn and grey. First room we were assigned had no working air conditioner. Would not stay there again for the price paid.
1 night romance trip
Portola Inn and Suites, Buena Park
Good3.0 / 5
Stayed here so we could visit Knotts Berry farm and other places around Buena Park . We had a bit of an issue with the room because we thought we had booked 2 queen beds and not 1 King bed. We did have a roll away bed spent to us for our son, but he ended up sleeping in our bed every morning. One night we tried to sleep on this rollaway and it was horrible to sleep on. The first manager told me there were no other rooms to switch us to. The roll away cost us an additional $15.00 a night. We later spoke to a second manager who was able to adjust the cost based upon the confusion and explain that there was another group who had given their reservation system a number of issues while they had stayed at the hotel. The staff was helpful and wanted us to have a good stay. The room was clean and a bit off the main road in Buena park, but we found it gave us a bit more quiet than if as had stayed closer to the theme park. The day we left we thought we should have booked this hotel for another night, we should have! Good hotel, caters to families and would happily stay there again.
3 night family trip

See all reviews

Portola Inn and Suites, Buena Park

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