Guests
All properties in Germantown, Tennessee, United States of America

Hyatt Place Memphis/Germantown

3-star Germantown hotel with 24-hour fitness

  • Free WiFi and free parking
From
$89

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Bathroom
  • Room, 1 King Bed (High Floor) - Bathroom Sink
  • Outdoor Pool
Outdoor Pool. Image 1 of 33
1 / 33Outdoor Pool
9161 Winchester Rd, Germantown, 38138, TN, United States of America
8.4.Very Good.
  • Nice and qiet frienly.

    Jan 21, 2022

  • It was nice the room had no heat and the management knew it did not !! The maintenance…

    Jan 19, 2022

See all 822 reviews

Official standards

This property advises that it adheres to GBAC STAR (Hyatt) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Easy parking
Convenient
Dining options

The following facilities or services will be unavailable from October 25 2021 to March 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services
    • Free parking
    • Pool
    • Free WiFi
    • Pet-friendly
    • Gym
    • Non-smoking

    Property highlights

    Main amenities

    • 127 smoke-free guestrooms
    • Daily housekeeping
    • Free area shuttle
    • Seasonal outdoor pool
    • Coffee shop/café
    • 24-hour fitness center

    For families

    • Free cribs/infant beds
    • Sofa bed
    • Refrigerator
    • Connecting/adjoining rooms available
    • Separate sitting area
    • Premium TV channels

    What’s around

    • In Southwind
    • Mike Rose Soccer Complex - 45 min walk
    • Tennessee Shakespeare Company - 28 min walk
    • TPC Southwind - 39 min walk
    • Baptist Memorial Hospital-Collierville - 3 mi / 4.8 km
    • Carriage Crossing - 3.9 mi / 6.3 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Standard Room, 1 King Bed
    • Standard Room, 2 Queen Beds
    • Room, 1 King Bed (High Floor)
    • Room, 2 Queen Beds (High Floor)
    • Room, 1 King Bed, Accessible, Bathtub

    What’s around

    Landmarks

    • In Southwind
    • Mike Rose Soccer Complex - 45 min walk
    • Tennessee Shakespeare Company - 28 min walk
    • TPC Southwind - 39 min walk
    • Baptist Memorial Hospital-Collierville - 3 mi / 4.8 km
    • Carriage Crossing - 3.9 mi / 6.3 km
    • Cameron Brown Park - 4.4 mi / 7.1 km
    • Methodist Le Bonheur Germantown Hospital - 5 mi / 8.1 km
    • Regional One Health East Campus - 5.6 mi / 9.1 km
    • Museum of Biblical History - 6.1 mi / 9.8 km
    • W.C. Johnson Park - 7.5 mi / 12.1 km

    Getting around

    • Memphis International Airport (MEM) - 20 min drive
    • Tupelo, MS (TUP-Tupelo Regional) - 97 min drive
    • Memphis Central Station - 27 min drive
    • Free area shuttle
    map
    See on map
    9161 Winchester Rd, Germantown, 38138, TN, United States of America

    At a glance

    Hotel size

    • This hotel has 127 rooms
    • This hotel is arranged over 4 floors

    Arriving/leaving

    • Check-in time 3:00 PM-2:00 AM
    • Check-out time is noon

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Guests will receive smart lock details. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

    Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

    Pets

    • Pets allowed (dogs only)*
    • Restrictions apply*
    • 2 per room (up to 50 lbs)

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking includes off-street options

    Other information

    • Smoke-free property
    *See fees and policies for additional details or extra charges

    In the hotel

    Food and drink

    • Free buffet breakfast
    • Coffee shop/café

    Things to do

    • Outdoor seasonal pool
    • 24-hour fitness facilities
    • Fitness facilities

    Working away

    • 24-hour business center
    • Business center
    • Number of meeting rooms - 2

    Services

    • 24-hour front desk
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage

    Facilities

    • Number of buildings/towers - 1
    • Elevator
    • ATM/banking
    • Safe-deposit box at front desk

    Accessibility

    • Braille or raised signage
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible parking
    • Wheelchair-accessible public restroom
    • Wheelchair-accessible van parking
    • Wheelchair-accessible path to lift
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible pool
    • Wheelchair-accessible fitness center
    • Wheelchair-accessible meeting spaces/business center
    • Wheelchair-accessible lounge
    • Visual alarms in hallways
    • Handrails in stairways
    • Wheelchairs available on site
    • Braille signage
    • Closed-captioned TV
    • Lever door handles

    Languages Spoken

    • English
    • Spanish

    In the room

    Home comforts

    • Air conditioning
    • Coffee/tea maker
    • Iron/ironing board

    Sleep well

    • Down comforter
    • Blackout drapes/curtains
    • Soundproofed rooms
    • Sofa bed
    • Sofa bed size queen
    • Pillowtop mattress

    Things to enjoy

    • Separate sitting area

    Freshen up

    • Designer toiletries
    • Hair dryer

    Be entertained

    • Flat-screen TV
    • Pay movies
    • Premium TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Free local calls

    Food and drink

    • Refrigerator

    More

    • Daily housekeeping
    • Connecting/adjoining rooms available

    Special features

    Dining

    Bakery Cafe - This café serves light fare only.

    Guest Kitchen - This restaurant serves breakfast, lunch, and dinner. Open 24 hours.

    Fees & policies

    PetsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Pets are allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
    • Service animals exempt from fees
    • Contact the property at the number on the booking confirmation for details on pet restrictions

    Pool, spa, and gym (if applicable)Pay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Pool access available from 10:00 AM to 10:00 PM
    • The seasonal pool is open from May to September

    Hygiene and cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

    Contactless check-out is available.

    Individually-wrapped food options are available for breakfast.

    This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    The photos in this description reflect the brand standard and are provided for illustrative purposes only.

    Guests can rest easy knowing there's a smoke detector on site.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts credit cards. Cash is not accepted.

    It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

    Also known as

    • Hyatt Place Hotel Memphis/Germantown
    • Hyatt Place Memphis/Germantown Hotel
    • Hyatt Place Memphis/Germantown Germantown
    • Hyatt Place Memphis/Germantown Hotel Germantown
    • Hyatt Place Memphis/Germantown
    • Hyatt Place Memphis/Germantown Hotel Germantown
    • Hyatt Place Memphis/Germantown Germantown
    • Hyatt MemphisGermantown Germa
    • Hyatt Place Memphis Germantown

    *See fees and policies for additional details or extra charges

    FAQs

    • Yes, Hyatt Place Memphis/Germantown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking.
    • Yes, there's a seasonal outdoor pool. Guests have pool access from 10:00 AM to 10:00 PM.
    • Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
    • You can check in from 3:00 PM - 2:00 AM. Check-out time is noon. Contactless check-out is available.
    • Yes. Nearby restaurants include La Perla Tapatia (2.2 mi), Bangkok Alley (2.2 mi), and Starbucks (2.3 mi).
    • Hyatt Place Memphis/Germantown has a seasonal outdoor pool and a 24-hour fitness center.
    8.4.Very Good.
    • 8.0.Very Good

      Stay was good. Heater/A/C unit was in bad shape

      Timothy, 4 night business trip, Jan 13, 2022

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Great Place to Stay!

      It was very clean and the lobby smelled really great. I got a room that was a king it it was perfect for me and my boyfriend. Everything is down the street to shopping to eating. Loved it!!

      Talia, 2 night family trip, Jan 12, 2022

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Great place to stay. Staff was great, even with being understaffed because of this new round of covid. Breakfast was good, and a short drive to eat, and shop. I would highly recommend this location. I was told it is 30 minutes from downtown.

      Charles, 4 night business trip, Jan 9, 2022

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Great value

      Very nice for price. Good location and easy to get to even with truck and 26 foot trailer. Spent two nights here on way to and from pickup site. Breakfast was good for what passes as breakfast these days. Only ding was heating system in room first night ran all night making sleep a little more difficult. Will keep on list of places to stay when in area.

      Peggy, 1 night business trip, Jan 6, 2022

      Verified Hotels.com guest review

    • 10.0.Exceptional

      It was a great and very comfortable stay. Big Thanks to the night manager on shift who was extremely helpful!

      1 night family trip, Jan 2, 2022

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Great stay!

      Check in was a breeze. Room was so cozy and clean. Bed was comfortable and the shower was great.

      Aaron, 1 night trip, Jan 2, 2022

      Verified Hotels.com guest review

    • 6.0.Good

      Not a great experience

      The front desk is great but the room was horrible. The carpet was damp and smelled. There was a very bad stench from the carpet. We got plates to eat our food and all were dirty. Overall not the hyatt we are use to.

      Riddhish, 1 night family trip, Dec 27, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      Could have been better

      I was there for five nights my room didn’t clean until my 3 from night. I had to ask for clean towels

      Paulette, 5 night family trip, Dec 22, 2021

      Verified Hotels.com guest review

    • 8.0.Very Good

      Loved the front desk and food area staff. Hard to find cleaners!

      Carolyn, 3 night family trip, Dec 19, 2021

      Verified Hotels.com guest review

    • 8.0.Very Good

      They did not provide a room clean with a two night stay. So no new towels or bed made. Would have been nice to be told this in advance so we could keep our towels.

      Michelle, 2 night family trip, Nov 24, 2021

      Verified Hotels.com guest review

    See all 822 reviews