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1 room, 2 adults

Surabaya Suites Hotel, Surabaya

4-star4 stars
Plaza Boulevard, Jalan Pemuda 31-37SurabayaEast Java60271Indonesia

4-star hotel with outdoor pool, connected to a shopping center, near Tunjungan Plaza
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Good7.0
Comfort
Very comfortable
Room
Great room
Service
Fantastic service
Pool
Pool should be renewed
39See all 39 Hotels.com reviews
From 232 reviewsTripAdvisor Traveller Rating

Surabaya Suites Hotel, Surabaya

from $27
  • Junior Double or Twin Room
  • Business Double or Twin Room
  • Deluxe Double Room

What’s around Surabaya Suites Hotel, Surabaya

Landmarks

  • Heart of Surabaya
  • Tunjungan Plaza - 14 min walk
  • Surabaya Plaza Shopping Mall - 1 min walk
  • World Trade Centre - 3 min walk
  • Submarine Monument (Monumen Kapal Selam) - 3 min walk
  • Grahadi - 7 min walk
  • Joko Dolog Statue - 8 min walk
  • Sharp Bamboo Monument - 8 min walk

Getting around

  • Surabaya (SUB-Juanda) - 37 min drive
  • Surabaya Gubeng Station - 16 min walk
  • Surabaya Pasar Turi Station - 11 min drive
  • Free self parking
  • Free valet parking
  • Free parking nearby
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 230 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-in/out
Airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free valet parking

  • Free nearby parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
Things to do
  • Outdoor pool
  • Children's pool
  • Health club
  • Spa services on site
  • Spa treatment room(s)
  • Fitness classes on site
  • Golfing nearby
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space size (feet) - 1292
  • Conference space size (meters) - 120
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1993
  • Elevator/lift
  • Safe-deposit box at front desk
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • Indonesian

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Cafe Taman - This restaurant specializes in international cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Coffee Bar - This coffee shop serves brunch, lunch, and dinner.

Surabaya Suites Hotel, Surabaya’s small print

Also known as

  • Hotel Surabaya Plaza
  • Horison Suites Hotel
  • Horison Suites Surabaya
  • Surabaya Plaza
  • Surabaya Plaza Hotel
  • Surabaya Plaza Hotel Java
  • Surabaya Suite Hotel
  • Surabaya Suite
  • Horison Suites Surabaya Hotel
  • Surabaya Suites Hotel
  • Surabaya Suites

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 48.0 per night

Airport shuttle service is offered for an extra charge of USD 48 per room (roundtrip)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Good 7.0 From 39 reviews

Surabaya Suites Hotel, Surabaya
Exceptional10.0
Satisfied and recommended
Qomaruddin, us1 night business trip
Surabaya Suites Hotel, Surabaya
Good6.0
Excellent location and good service, breakfast was ok. Pool was huge but inconveniently separated from the main building .The hotel has seen its better days.
Suci, us1 night trip
Surabaya Suites Hotel, Surabaya
Poor2.0
Very poor experience
The hotel is in a poor state - although laundered, sheeted were ripped with some holes darned and some not. There were also pen marks on the sheets. Tiles were chipped throughout the property including in the swimming pool. The pool water was quite dirty with leaves and some litter in. The loungers were very old and some were also broken. In the bar, the service was fine if slow but we decided against eating in the property when we saw a large rat next to the bar which is located in the centre of the hotel. There are some restaurants in the shopping centre near the hotel and it is walking distance to the train station.
Caroline, gb1 night trip
Surabaya Suites Hotel, Surabaya
Very Good8.0
comfortable and great location
excellent
Jek, as4 night business trip
Surabaya Suites Hotel, Surabaya
Good6.0
room was Ok but service not so good
not so good , when checked in , no towel , no tissue in the bathroom
Armansyah, as1 night business trip

See all reviews

Surabaya Suites Hotel, Surabaya

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