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Horison Suites Surabaya, Surabaya

4 stars
Plaza Boulevard, Jalan Pemuda 31-37SurabayaEast Java60271Indonesia, ‏‎800-491-6126
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Good3.6 / 5
Location
Great location
Comfort
Rather comfortable
Service
Fantastic service
Cleanliness
Clean
29See all 29 Hotels.com reviews
From 177 reviewsTripAdvisor Traveller Rating

Horison Suites Surabaya, Surabaya

Hotel Info: 866-539-8117

from $27
  • Junior Suite (Promotion)
  • Business Suite
  • Suite( Free mini bar)
  • Junior Suite

At a glance

Key facts

Hotel size

  • This hotel has 230 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-in/out
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free valet parking

  • Free nearby parking

Other information

  • Smoke-free property

Also known as

  • Hotel Surabaya Plaza
  • Horison Suites Hotel
  • Surabaya Plaza
  • Surabaya Plaza Hotel
  • Surabaya Plaza Hotel Java
  • Surabaya Suite Hotel
  • Surabaya Suite
  • Horison Suites Surabaya Hotel
  • Surabaya Suites Hotel
  • Surabaya Suites

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 48 per night

Airport shuttle service is offered for an extra charge of USD 48 per room (roundtrip)

In the hotel

Food and drink
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
Things to do
  • Outdoor pool
  • Children's pool
  • Health club
  • Spa services on site
  • Spa treatment room(s)
  • Fitness classes on site
  • Golfing nearby
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space size (feet) - 1292
  • Conference space size (meters) - 120
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1993
  • Elevator/lift
  • Safe-deposit box at front desk
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Cafe Taman - This restaurant specializes in international cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Coffee Bar - This coffee shop serves brunch, lunch, and dinner.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Horison Suites Surabaya, Surabaya’s small print

Also known as

  • Hotel Surabaya Plaza
  • Horison Suites Hotel
  • Surabaya Plaza
  • Surabaya Plaza Hotel
  • Surabaya Plaza Hotel Java
  • Surabaya Suite Hotel
  • Surabaya Suite
  • Horison Suites Surabaya Hotel
  • Surabaya Suites Hotel
  • Surabaya Suites

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 48 per night

Airport shuttle service is offered for an extra charge of USD 48 per room (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.6 /5 from 29 reviews

Horison Suites Surabaya, Surabaya
Outstanding5.0 / 5
a great value in a a great city
a great value . only reservation is that carpets could be cleaned (stains show), as well as some stains on furniture.
2 night trip
Horison Suites Surabaya, Surabaya
Good3.0 / 5
no free shutle bus to airport
There is no free shutle to airport as mention with the hotel pakage....breakfast quit good ...but dining room food not very tasty...better go premium plaza next door to get good n cheap food
1 night business trip
Horison Suites Surabaya, Surabaya
Excellent4.0 / 5
Bad start which only got better
Short overnight stay. HAd a bad night did not sleep. Had a personnel problem with my partner. However was able too solve the problem and the room gave us the space to communicate and resolve the issue. We left the hotel in good spirit and enjoyed the breakfast. My partner was able to meet with her sister and family and have the room extended to 1PM. My partner had a business lunch and had a meeting with a high school friend she had not seen for 20 years. This was a good experience for my partner Siti. Maspupah. I collected my partner at 17:30 hours and she enjoyed her day with all the facilities that were provided.
1 night romance trip
Horison Suites Surabaya, Surabaya
Good3.0 / 5
Hotel Upgrade needed
My 5th stay at this hotel. Breakfast average location good next to Surabaya Plaza
2 night business trip
Horison Suites Surabaya, Surabaya
Outstanding5.0 / 5
Traveling with family
It was a nice stay and nice hotel, even though the hotel looked old, but the facility remain good, and the service was good too, I would like to come back to this hotel
2 night family trip

See all reviews

Horison Suites Surabaya, Surabaya

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