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Sunway Hotel Hanoi, Hanoi

4-star4 stars
19 Pham Dinh Ho StreetHai Ba Trung District, Hanoi10000Vietnam

4-star hotel with restaurant, near Thang Long Water Puppet Theatre
  • Free WiFi
Delicious food
Tasty breakfast
Awesome vibe
Value for money
Best value for money
69See all 69 reviews
From 830 reviewsTripAdvisor Traveller Rating

Sunway Hotel Hanoi, Hanoi

from $42
  • Club Superior King Room
  • Club Deluxe King Room
  • Club Superior Twin Room
  • Club Deluxe Twin Room
  • Club Premier Hollywood Twin with Bathtub
  • Quadruple Room, 2 Bedrooms, Private Bathroom
  • Club Elite Superior Double or Twin
  • Club Elite Deluxe Double or Twin

At a glance

Key facts

Hotel size

  • This hotel has 143 rooms
  • This hotel is arranged over 10 floors


  • Check-in time starts at 2 PM
  • Check-out time is noon
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • No pets or service animals allowed


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Airport shuttle (available 24 hours) *

  • Train station pickup *


  • Free area shuttle within 2 km

  • Shopping center shuttle *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
  • Steam room
  • Sauna
Working away
  • Business center
  • Meeting rooms 3
  • Conference space size (feet) - 3660
  • Conference space size (meters) - 340
  • Conference center
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Year Built 1998
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Fireplace in lobby
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Soundproofed rooms
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner. Reservations are required.

Sunway Hotel Hanoi, Hanoi’s small print

Also known as

  • Hanoi Hotel Sunway
  • Hanoi Sunway
  • Hanoi Sunway Hotel
  • Hotel Hanoi Sunway
  • Hotel Sunway Hanoi
  • Sunway Hanoi
  • Sunway Hanoi Hotel
  • Sunway Hotel Hanoi


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Rollaway beds are available for USD 25.0 per night

Buffet breakfast is offered for an extra charge of USD 16 for adults and USD 8 for children (approximately)

Airport shuttle service is offered for an extra charge of USD 52 per vehicle (one way)

Airport shuttle service for children costs USD 85.00 (roundtrip)

Train station pick-up and train station drop-off service is offered for an extra charge

Shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Sunway Hotel Hanoi, Hanoi


  • In Hoan Kiem
  • Thang Long Water Puppet Theatre - 25 min walk
  • Hoan Kiem Lake - 27 min walk
  • Temple of Literature - 41 min walk
  • Hom Market - 9 min walk
  • Hanoi Opera House - 12 min walk
  • Vietnam Revolution Museum - 14 min walk
  • Vietnam Women's Museum - 15 min walk

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 50 min drive
  • Hanoi Railway Station - 25 min walk
  • Hanoi Giap Bat Station - 13 min drive
  • Hanoi Gia Lam Station - 16 min drive
  • Limited parking
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Shopping center shuttle (surcharge)

Recent reviews

Fabulous 8.6 From 69 reviews

Sunway Hotel Hanoi, Hanoi
Very Good8.0
My Night in Hanoi
Small room, very tight getting in and out room; had to squeeze into bathroom just to get my catty-on suitcase through the door. Bartenders at bar could not make a Manhattan cocktail drink.
Robert, us1 night trip
Sunway Hotel Hanoi, Hanoi
We were treated like Royalty
I have absolutely nothing at all bad to say and everything positive to say about my stay. The staff is out of this world amazing. The level of support and attention is worthy of making this a five-star Hotel. The area which of the hotel is located probably makes it 4 stars as the area is not full of tourist. The breakfast is out of this world! This was not my first day and if I ever come to Hanoi again it will not be my last. I have booked the club room. Please don't ever feel that the food there is limited. It's one of those places where what you see is not what you get. All you have to do is ask. That's what we did we asked about things that we didn't see and like magic they made those things appear. It was a truly amazing experience.
A Traveler, us2 night romance trip
Sunway Hotel Hanoi, Hanoi
Very Good8.0
A short stop in Hanoi
Let's face it, hanoi is a very busy city, 24/7. Still you want to stay as close to downtown as possible to be able to reach the highlights of Hanoi. This hotel is located approximately 20 minutes of walk from the old quarters, where most of the action is. It is located on a calmer street. The service is outstanding, and helping us arrange pickup and drive to the airport and provide us with information. The breakfast was good, both Vietnamese and western. There is wifi on the room, but sometimes a bit slow. Would definitely stay again.
Peter, us4 night romance trip
Sunway Hotel Hanoi, Hanoi
Good, comfortable stay
A very comfortable stay. Good vegetarian breakfast and meal options. The staff in the restaurant appeared clearly overwhelmed attending to the guests during breakfast (particularly at the coffee station), though the numbers seemed easily manageable. The staff tried their best to be helpful but their poor communication skills probably made things more difficult. Guess it would be easier for both the hotel staff and the guests, if they could just post the instructions for operating the coffee maker by the side of the appliance.
Babu, sg3 night trip
Sunway Hotel Hanoi, Hanoi
OK business hotel
Rooms a little tired, food good, staff good. WIFI not so good ,couldn't get emails to send.
Dean, ie2 night business trip

See all reviews

Sunway Hotel Hanoi, Hanoi

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