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Sunway Hotel Hanoi, Hanoi

4 stars4 stars
19 Pham Dinh Ho StreetHai Ba Trung District, HanoiVietnam, 800-491-6126
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Excellent4.1 / 5
Room
Great room
Location
Great location
Food
Delicious food
Cleanliness
Clean
39See all 39 Hotels.com reviews
From 709 reviewsTripAdvisor Traveller Rating

Sunway Hotel Hanoi, Hanoi

Hotel Info: 866-539-8117

from $30
  • Club Room, 1 Double or 2 Twin Beds
  • Club Deluxe with Breakfast Double
  • Club Deluxe with Breakfast Single
  • Club Superior with Breakfast Double
  • Superior Room, 1 Double or 2 Twin Beds
  • Business Superior - free Minibar
  • Club Superior with Breakfast Single
  • Deluxe Room (Room Only)
  • Superior Room (Room Only)
  • Deluxe Room, 1 Double Bed

At a glance

Key facts

Hotel size

  • This hotel has 145 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 2 PM-11:30 AM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

  • Train station pickup *

Parking

  • Free valet parking (limited)

Other information

  • Smoke-free property

Also known as

  • Hanoi Hotel Sunway
  • Hanoi Sunway
  • Hanoi Sunway Hotel
  • Hotel Hanoi Sunway
  • Hotel Sunway Hanoi
  • Sunway Hanoi
  • Sunway Hanoi Hotel
  • Sunway Hotel Hanoi

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 72 hours prior to arrival prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Rollaway beds are available for USD 36.0 per night

Buffet breakfast is offered for an extra charge of USD 16 for adults and USD 8 for children (approximately)

Airport shuttle service is offered for an extra charge of USD 52 per vehicle (one way)

Airport shuttle service for children costs USD 85.00 (roundtrip)

Train station pick-up and train station drop-off service is offered for an extra charge

Shopping center shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • 24-hour fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Health club
  • Steam room
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 2
  • Meeting rooms 3
  • Conference space size (feet) - 3660
  • Conference space size (meters) - 340
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1998
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Soundproofed rooms
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Sunway Hotel Hanoi, Hanoi’s small print

Also known as

  • Hanoi Hotel Sunway
  • Hanoi Sunway
  • Hanoi Sunway Hotel
  • Hotel Hanoi Sunway
  • Hotel Sunway Hanoi
  • Sunway Hanoi
  • Sunway Hanoi Hotel
  • Sunway Hotel Hanoi

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 72 hours prior to arrival prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Rollaway beds are available for USD 36.0 per night

Buffet breakfast is offered for an extra charge of USD 16 for adults and USD 8 for children (approximately)

Airport shuttle service is offered for an extra charge of USD 52 per vehicle (one way)

Airport shuttle service for children costs USD 85.00 (roundtrip)

Train station pick-up and train station drop-off service is offered for an extra charge

Shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 39 reviews

Sunway Hotel Hanoi, Hanoi
Excellent4.0 / 5
A short stop in Hanoi
Let's face it, hanoi is a very busy city, 24/7. Still you want to stay as close to downtown as possible to be able to reach the highlights of Hanoi. This hotel is located approximately 20 minutes of walk from the old quarters, where most of the action is. It is located on a calmer street. The service is outstanding, and helping us arrange pickup and drive to the airport and provide us with information. The breakfast was good, both Vietnamese and western. There is wifi on the room, but sometimes a bit slow. Would definitely stay again.
4 night romance trip
Sunway Hotel Hanoi, Hanoi
Outstanding5.0 / 5
Great !
Excellent staff, good environment, super service.
2 night trip with friends
Sunway Hotel Hanoi, Hanoi
Excellent4.0 / 5
Nice place to stay
It is a very comfortable hotel, close to attractions and includes good breakfast. My only issue was the cost of laundry. They charge by the item so our laundry bill for 8 items was ridiculous. Some hotels charge by the kilogram, which is reasonable.
1 night trip with friends
Sunway Hotel Hanoi, Hanoi
Fair2.0 / 5
Service needs work!
Having booked a non-smoking room, we arrived and were put into a smoking room. This was despite the night manager confirming we had a non-smoking room. We were then made to feel guilty for him having to rectify this. In addition, the tours from the hotel were double the price of booking elsewhere. The location is fairly central, but still out of the way and the service generally not on a par with other Vietnamese properties we stayed at.
3 night romance trip
Sunway Hotel Hanoi, Hanoi
Excellent4.0 / 5
Excellent hotel with value for money
The hotel offers value for money. Suitable for business and holiday trip. The room is spacious and comfortable. The breakfast offers superb variety of food. The local dish "pho" was served everyday which is great. The front desk service was also wonderful with quick check in and check out. I would stay here again for my next trip.
2 night business trip

See all reviews

Sunway Hotel Hanoi, Hanoi

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