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Hilton Garden Inn Nashville/Franklin Cool Springs, Franklin

3 stars3 stars
9150 Carothers PkwyFranklinTN37067United States of America
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Excellent4.3 / 5
Room
Room is all right
Location
Great location
Vibe
Awesome vibe
Amenities
Great amenities
249See all 249 Hotels.com reviews
From 685 reviewsTripAdvisor Traveller Rating

Hilton Garden Inn Nashville/Franklin Cool Springs, Franklin

from $119
  • Room, 1 King Bed, Non Smoking
  • Room, 2 Queen Beds, Accessible, Bathtub (Hearing)
  • Room, 2 Queen Beds, Non Smoking
  • Junior Suite, 1 King Bed, Non Smoking
  • Room, 1 King Bed with Sofabed, Non Smoking
  • Room, 1 King Bed, Non Smoking, Jetted Tub
  • Access one king evolution room
  • Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)
  • Room, Accessible, Bathtub (Hearing)
  • Room, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 131 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum guest age is 21
  • Minimum check-in age is 21
  • Minimum Spring Break check-in age is 21

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking

  • Free RV/bus/truck parking

Other information

  • Smoke-free property

Also known as

  • Hilton Garden Inn Cool Springs
  • Hilton Garden Inn Nashville/Franklin
  • Hilton Garden Inn Nashville/Franklin Cool Springs
  • Hilton Garden Inn Nashville/Franklin Cool Springs Franklin
  • Hilton Garden Inn Nashville/Franklin Cool Springs Hotel
  • Hilton Garden Inn Nashville/Franklin Cool Springs Hotel Franklin

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

Optional extras

Breakfast is offered for an extra charge of USD 11.95 per person (approximately)

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
  • Spa tub
  • Golfing nearby
  • Hiking/biking trails nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 4
  • Conference space
  • Meeting rooms 4
  • Conference space size (feet) - 2600
  • Conference space size (meters) - 242
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built 2009
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
  • Sleep Number by Select Comfort mattress
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch LCD TV
  • Premium TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

The Great American Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Hilton Garden Inn Nashville/Franklin Cool Springs, Franklin’s small print

Also known as

  • Hilton Garden Inn Cool Springs
  • Hilton Garden Inn Nashville/Franklin
  • Hilton Garden Inn Nashville/Franklin Cool Springs
  • Hilton Garden Inn Nashville/Franklin Cool Springs Franklin
  • Hilton Garden Inn Nashville/Franklin Cool Springs Hotel
  • Hilton Garden Inn Nashville/Franklin Cool Springs Hotel Franklin

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

Optional extras

Breakfast is offered for an extra charge of USD 11.95 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 249 reviews

Hilton Garden Inn Nashville/Franklin Cool Springs, Franklin
Fair2.0 / 5
Mediocre at best
Nice hotel, not the best... I expected more with a Hilton name attached. We had wet blankets put away in the closet for our spare bed and they had cable issues that they said would not be resolved during our stay, which no one bothered to mention when we booked.
1 night family trip
Hilton Garden Inn Nashville/Franklin Cool Springs, Franklin
Outstanding5.0 / 5
Very clean rooms with a mini fridge and microwave. Also, a Keurig coffee maker in the room. Free cookies and hot drinks in the evening. Free coffee in the lobby in the morning. Full bar and restaurant with room service available. Indoor pool was nice but the tile surrounding the pool can get slick. Nice workout facility with a water cooler in it as well. Lots of nice touches here that make seem like you're staying in a much more expensive hotel.
2 night family trip
Hilton Garden Inn Nashville/Franklin Cool Springs, Franklin
Outstanding5.0 / 5
Great, friendly staff, relaxing stay
The hotel staff was very friendly and professional from the front desk to housekeeping to the restaurant staff/bar tender. We had a great meal in the restaurant and liked the craft beer variety. The hotel was clean and our room was immaculate. The only things we didn't like were the pillows went flat immediately and did not give much comfort, even after having housekeeping bring us additional pillows. The mattress was also not comfortable at all. The temperature in the room was really hard to keep consistent too.
1 night romance trip
Hilton Garden Inn Nashville/Franklin Cool Springs, Franklin
Outstanding5.0 / 5
Great for our group stay, we loved the large lobby our group could hang out in
2 night business trip
Hilton Garden Inn Nashville/Franklin Cool Springs, Franklin
Excellent4.0 / 5
NYE
Nice place, but it's odd this day and age where there isn't a breakfast included. Staff was very efficient! Rooms were undergoing floor replacements, so not sure on what exactly was going on with that process - but our room had carpet around the bed and hardwood floor in the rest of the room.
1 night romance trip

See all reviews

Hilton Garden Inn Nashville/Franklin Cool Springs, Franklin

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