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All properties in Franklin, Tennessee, United States of America

Hilton Garden Inn Nashville/Franklin Cool Springs, Franklin

3-star3 stars
Great for familiesThis property has good facilities for families.
9150 Carothers Pkwy, Franklin, TN, 37067, United States of America

3-star hotel with indoor pool, near CoolSprings Galleria
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 950 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Location
Great location
Service
Fantastic service
Room
Great room
Value
Value for money could be better

Hilton Garden Inn Nashville/Franklin Cool Springs, Franklin

from $120
  • Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking, Jetted Tub
  • Junior Suite, 1 King Bed, Non Smoking
  • Room, 2 Queen Beds, Non Smoking
  • Room, 1 King Bed with Sofabed, Non Smoking
  • Room, Accessible, Bathtub (Hearing)
  • Room, 2 Queen Beds, Accessible, Bathtub (Hearing)
  • Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

What’s around Hilton Garden Inn Nashville/Franklin Cool Springs, Franklin

Top spots nearby

Recommended by this property

  • CoolSprings Galleria (11-minute walk)
  • Crockett Park (35-minute walk)
  • Carter House (5 mi / 8.1 km)
  • Carnton Plantation (5.1 mi / 8.2 km)
  • Nashville Zoo (9.6 mi / 15.4 km)
  • Arrington Vineyards (10 mi / 16.2 km)
  • Nissan Stadium (14.2 mi / 22.9 km)
  • Jack Daniel's Distillery (52.6 mi / 84.7 km)

Getting around

  • Nashville, TN (BNA-Nashville Intl.) - 22 min drive
  • Smyrna, TN (MQY) - 32 min drive
  • Nashville Riverfront Station - 17 min drive
  • Nashville Donelson Station - 22 min drive

At a glance

Key facts

Hotel size

  • This hotel has 131 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum guest age is 21
  • Minimum check-in age is 21

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking

  • Free nearby parking

  • Free RV/bus/truck parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Golfing nearby
  • Hiking/biking trails nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 4
  • Conference space
  • Conference space size (feet) - 2600
  • Conference space size (meters) - 242
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2009
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch LCD TV
  • Premium TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Seasons Local Fare - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Hilton Garden Inn Nashville/Franklin Cool Springs, Franklin’s small print

Also known as

  • Hilton Garden Inn Cool Springs
  • Hilton Garden Inn Nashville/Franklin
  • Hilton Garden Inn Nashville/Franklin Cool Springs

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Cooked-to-order breakfast is offered for an extra charge of USD 11.95 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Fabulous 8.8 From 244 reviews

Fair 4.0
Not so good on 2nd visit
I stayed in May 2019 and everything was great that is why I rebooked the same hotel for my August 2019 visit since I had a great experience. There was an issue at check in when I had prepaid and they tried to authorize my credit card for a higher amount than I originally paid for incidentals and I refused to approve it and was asked to come back in the morning, which it was then taken care of. There were four of us in the room and we used all the towels and when housekeeping cleaned they only put 3 towels in and 2 washcloths, then the next day they left no towels, no washcloths and no bath mat so I had to go to housekeeping 2 time to get more towels, frustrating. Upon checking out I went to the front desk to check out and there was a sign that they would be back soon, helping another customer. I waited for 5 minutes and no one came and I had to leave for a flight so I left a note asking them to check me out and send me a receipt via email, that was over 28 hours ago and still no receipt.
Brenda, us3 night family trip
Very Good 8.0
Passing through on the way home from Florida. Nice property, fair price, great location and a good nights rest. We were disappointed that our king room had shower only facilities. Would have much preferred a tub. The room was clean and comfy. Slept well. Didn’t like the flooring combination of carpet and tile like surface. My wife tripped on the divider every time she got in or out of bed.
Robert M., us1 night family trip
Exceptional 10.0
Great Stay
Very comfortable beds, great breakfast, worth the money. We will be back.
Brock, us3 night business trip
Good 6.0
"Okay" but Opportunities for Improvement
This hotel was "ok"...based on the reviews we thought it would be above the mark--but I've definitely stayed at better Hilton Garden Inns. The laminate flooring was a nice touch. I had about 3 overall issues. 1. I could hear the neighboring guest (really hear every word they were saying). 2. The bed was creaky--and the air conditioner was annoyingly loud. Had to turn TV up to hear over AC. 3. The smell in the halls was a bit stale and could use a fresh carpet deodorizer.
usRomance trip
Exceptional 10.0
Great place to stay and relax
Karry, usRomance trip

Hilton Garden Inn Nashville/Franklin Cool Springs, Franklin

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