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1 room, 2 adults
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Port Douglas Sands Resort, Port Douglas

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
Corner Mohogany Streetand Douglas Road, Port DouglasQLD4877Australia, 800-491-6126
Good3.8 / 5
Pool
Great pool
Location
Great location
Amenities
Great amenities
Breakfast
Breakfast is average
30See all 30 Hotels.com reviews
From 108 reviewsTripAdvisor Traveller Rating

Port Douglas Sands Resort, Port Douglas

Hotel Info: 866-539-8117

  • Standard Apartment, 1 Bedroom
  • Standard Apartment, 3 Bedrooms
  • Solar Eclipse Two Bedroom
  • Superior Apartment, 2 Bedrooms
  • Standard Apartment, 2 Bedrooms

At a glance

Key facts

Hotel size

  • This hotel has 52 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2 PM-5 PM
  • Check-out time is 10 AM
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation.
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking

Also known as

  • Port Douglas Sands
  • Port Douglas Sands Resort
  • Sands Port Douglas
  • Sands Resort Port Douglas
  • Port Douglas Sands Hotel Port Douglas

Policies

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Optional extras

Late check-out can be arranged for an extra charge of AUD 50

Weekly housekeeping is provided; fees apply for additional cleaning

Airport shuttle service is offered for an extra charge of AUD 40 per person (one way)

Airport shuttle for children between the ages of 2 and 11 costs AUD 20 (one way)

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Free continental breakfast daily
  • Barbecue grills
Things to do
  • Outdoor pool
  • Ecotours nearby
  • Golfing nearby
  • Sailing nearby
Services
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Laundry facilities
Facilities
  • Elevator/lift

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
  • Washer/dryer
Things to enjoy
  • Individually decorated
  • Separate dining area
  • Balcony
Freshen up
  • Partially open bathroom
  • Shower only
  • Hair dryer
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Free WiFi
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher

Port Douglas Sands Resort, Port Douglas’s small print

Also known as

  • Port Douglas Sands
  • Port Douglas Sands Resort
  • Sands Port Douglas
  • Sands Resort Port Douglas
  • Port Douglas Sands Hotel Port Douglas

Policies

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Optional extras

Late check-out can be arranged for an extra charge of AUD 50

Weekly housekeeping is provided; fees apply for additional cleaning

Airport shuttle service is offered for an extra charge of AUD 40 per person (one way)

Airport shuttle for children between the ages of 2 and 11 costs AUD 20 (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.8 /5 from 30 reviews

Port Douglas Sands Resort, Port Douglas
Fair2.0 / 5
Hot, dirty, No sevice
Port Douglas is very hot and there is only one air conditioner which they would go into your room & shut off when you left. It takes 14 hours to cool down unit, my husband had to sleep on the couch 3 times bc it was so hot. They're supposed to clean room weekly, only made bed, didn't even change sheets. Very dirty when we got there too. Also, no security. No locks to enter complex, no parking security, no security chain or deadbolt on room door. I would not even consider returning. We tried to leave after 1 day bc of all these problems but no refunds.
16 night family trip
Port Douglas Sands Resort, Port Douglas
Good3.0 / 5
Room was comfortable but not adequately stocked with kitchen utensils, crockery and cutlery. Storage a little sparse for a family.
13 night family trip
Port Douglas Sands Resort, Port Douglas
Good3.0 / 5
Sorry, but never again!
If people are using the name, RESORT, in their title,then please add a few degrees to the pool temperature! The pool was very! cold and not what I would expect at a resort....especially the spa! Owners should be made to sit in it for an hour each day. In the 21st Century, surely Wifi shouldn't be rationed ...6hrs for the week. Come to my town...we have free Wifi any where in the town!
7 night family trip
Port Douglas Sands Resort, Port Douglas
Excellent4.0 / 5
Excellent
We enjoyed our stay and children loved the swimming pool. Apartment was excellent
3 night family trip
Port Douglas Sands Resort, Port Douglas
Good3.0 / 5
Wonderful stay in Port-Douglas
We had a very nice stay. A bit difficult to get there at night, they had to leave the key in a safe for us but then we had no clue where to go for super on the first night. Turns out there is a "friendly" bus that takes you to town every 15 minutes, so easy $4.00 to go or $5.00 return, we only found out about the deal on our last day. They were very helpful in booking our tours and they accomodated us so that we could stay 2 more days without changing our room which was so appreciated. Room very clean. The included breakfast is only toast and jam , cereals, coffee and yaourt. We would have appreciated some croissants and pastries. The city is full of excellents restaurants and all you need. The tours we took are Tony Tropical to Daintree Rainforest, The Quicksilver Wavedancer to Low Isle and the Tjapukai ...all three very lovely tours. Unfortunately the water in the pool was too cold for us but the children at the hotel seems to enjoy it totally. I would recommend the place without hesitation
5 night family trip

See all reviews

Port Douglas Sands Resort, Port Douglas

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